Reviews
Started off Rough with a Rogue Ambassador but MGT Remedied I
Purchased a 2014 4S found online. I initially worked with a salesman that clearly only cared about his commission. Mike Ciano had the nerve, the gall, and stupidity to say that he HAD to have & 5K from me to hold the car I wanted because my plane could crash. Was Mr. Cibano trained in the DPRK? Please note that I was told this after I spoke to him on several occasions, sent someone to scout the car for me, and made plans to travel 600 miles. Even though I had purchased an airline ticket to buy the car in the next 12 hours, Mike wanted to make sure he got his commission even if I died in a plane crash. After I arrived at Braman the next morning, I informed Mo about my dealings with Mr. Ciano. He apologized and allowed me to work with Brandon Barnes who was fantastic. Brandon was knowledgeable, very pleasant, and at no time did I feel as if I was being pressured. He was able to completely rectify a bad experience to one that was positive as it should be when you're buying a super premium car. Truly, without Brandon, I would not have purchased from you. Mr. Ciano is a disgrace to the fine brand that Porsche has developed. His callousness and obvious contempt for anything but self-enrichment is a blemish to Porsche. If anyone at Porsche NA would like additional details, please contact me.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
My new Panamera Turbo - and salesman Brandon Barnes
I recently bought a Porsche Panamera Turbo at Braman Porsche. Overall it was an outstanding experience - both with the dealership and the sales person. Unlike other dealerships that I visited, on my first visit I was warmly greeted by Brandon Barnes who immediately inquired about what I was looking for. He was probably the most low-key, low-pressure but also highly knowledgeable sales person that I have ever dealt with. He knew everything about the cars. I was also impressed that his first question was - "Have you ever driven a Porsche?". I had not, so he proceeded to say - "let's go for a ride and see if it's the kind of car you're looking for". Smart guy, because once you drive it - you're hooked. Our negotiations were smooth and mostly via email and text. They were even able to get some equity value out of my previous car's lease! The delivery was perfect, and even though he was extremely busy, he took all the time I needed to give me a full tutorial on all of the complex systems in the car. This is an outstanding dealership selling the worlds best cars - with probably the most professional sales staff. I highly recommend Braman Porsche and my guy - Brandon Barnes.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Rescued my new baby just before Irma arrived
Contacted Braman after searching over a year for Boxster with best value (miles, options, colors, price, condition). Brand Ambassador Brandon Barnes was very responsive to all my questions and concerns. Followed with me on a consistent basis until car was in my garage over 2,000 miles away.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Way better than expected, absolutely amazing!
I went to the braman Porsche dealership inquiring about the macan s. I was trading my 2015 Jeep Grand Cherokee, they gave me such a good price for the Jeep, I couldn't refuse. I was going to pay for the Porsche with a check, but because of their Great advise, I financed the macan s at such a low interest rate, I'm actually making money to have this beautiful Porsche. If it wasn't for Brandon, none of this would have happened. He is the reason I was able to have a great experience and he treated me with respect and like a friend not a number. The dealership is beautiful, snack bar was a great touch, as the car buying process takes time. A++ in every way! My mother had 3 porches before, and now she can drive one again. It's no 911, but the macan s is truly a great modern day Porsche.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Buying a 2015 Porsche Carrera
I made contact by phone with Braman by phone based on an internet search of inventory. Brandon Barnes called me back and we made an appointment to drive 3 hours to the dealership. Brandon let me test drive the 911 I was interested in. It was very professional and low pressure. He pointed out another similar vehicle that was better equipped, but met my requirements. We test drove it and liked it. There was no pressure even when I negotiated the price. We got the car much to the dismay of the person who had been waffling on it. It is true what they say: when you find a 911 you like...buy it! Especially a C4S. Anyway, it was a great experience and the follow up by Brandon was appreciated even though we live in a different city with a different Porsche dealership.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Excellent Experience
Purchased my first Porsche. Brandon was extremely knowledgeable about the car. The purchasing process was smooth and uncomplicated. I'm very pleased with my purchase.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great Experience Purchasing Remotely
I found my vehicle online and completed my purchase entirely via phone and email. The process couldn't have been easier. Brandon Barnes handled the process seamlessly from start to finish.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
New Experience- New Vehicle
It was a pleasureable experience with helpful and considerate staff.. The staff were diligent in answering questions and follow-up. The staff were very well versed in the various models of Porsche
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Love my Porsche
Brandon Barnes found me the vehicle I wanted. He worked on getting it ready in time for pickup when I needed it. The Porsche Cayenne is everything I wanted in a sporty mid sized luxury SUV!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
First Porsche 911
While in the market to trade a Lexus Es 350, I visited Braman Porsche on an impulse. I met Brandon Barnes who was kind enough to show me around and introduce me to what would become my future car and first Porsche. He was a great guide in the process of navigating through the important details. Being a critical marketing guy, I shopped hard online for a better price to no avail. The experience was seamless and the service was excellent. Months later, the car remains a driving experience beyond expectation.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
