Reviews
Yanel and everyone was wonderful and made the car-buying
Yanel and everyone was wonderful and made the car-buying experience a positive one!! The car was in excellent condition, every effort was made to meet our needs, everyone was patient and explanations were clear and thorough. Thank you all at Plattner Ford for my car, which I love.
Yanel and everyone was wonderful and made the car-buying
Yanel and everyone was wonderful and made the car-buying experience a positive one!! The car was in excellent condition, every effort was made to meet our needs, everyone was patient and explanations were clear and thorough. Thank you all at Plattner Ford for my car, which I love.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Do not do business with this dealer.
Do not do business with this dealer. They absolutely discriminate and sell cars to people they want only. Bad group of people.
Do not do business with this dealer.
Do not do business with this dealer. They absolutely discriminate and sell cars to people they want only. Bad group of people.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Loved the 'Small Town' feel of LaBelle Ford-all
Loved the 'Small Town' feel of LaBelle Ford-all conversation was forthright and honest from salesman Rob Sager. Vehicle was sparkling clean and full of gas. Rob also spent ample time going over the electronics of the new car and set our favorite stations on the radio. I would definitely recommend Rob Sager & Labelle Ford to people I know
Loved the 'Small Town' feel of LaBelle Ford-all
Loved the 'Small Town' feel of LaBelle Ford-all conversation was forthright and honest from salesman Rob Sager. Vehicle was sparkling clean and full of gas. Rob also spent ample time going over the electronics of the new car and set our favorite stations on the radio. I would definitely recommend Rob Sager & Labelle Ford to people I know
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Very good experience best purchase price for any used
Very good experience best purchase price for any used wrangle in the swf area also a very good price for my trade, they didn't low ball me like the dealerships in Ft Myers or Cape Coral worth the extra drive. Rob Seager was very helpful through the deal and after, there was a minor battery issue, and he got it taken care of fast free of charge. Thanks for a great buying experience!!!
Very good experience best purchase price for any used
Very good experience best purchase price for any used wrangle in the swf area also a very good price for my trade, they didn't low ball me like the dealerships in Ft Myers or Cape Coral worth the extra drive. Rob Seager was very helpful through the deal and after, there was a minor battery issue, and he got it taken care of fast free of charge. Thanks for a great buying experience!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
They do not seem to care and the prices change
They do not seem to care and the prices change frequently. I believe they start pricing below market and once they get foot traffic they start increasing the price. Would not recommend
They do not seem to care and the prices change
They do not seem to care and the prices change frequently. I believe they start pricing below market and once they get foot traffic they start increasing the price. Would not recommend
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Listing are not accurate.
Listing are not accurate. Price baiting. Customer service is horrible. Response time is terrible. Would not recommend this dealership. I give a rating of zero stars.
Listing are not accurate.
Listing are not accurate. Price baiting. Customer service is horrible. Response time is terrible. Would not recommend this dealership. I give a rating of zero stars.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
I bought a Ford Maverick from Labelle ford, in 2023.
I bought a Ford Maverick from Labelle ford, in 2023. At the time I promised I would get my car serviced even though it is 40 miles from my home in Fort Myers. On Friday I brought my car for a recall and an oil change. I was very disappointed that the assistant service manager lied to me and didn't even bother to show up for work. I wanted to cancel my appointment because Sam Galloway Ford called me and begged me to bring the car there. Ralph the district service manager and stepped in and promised me that he and Andrea the service manager would walk my car through the recall issue totally. Ralph was great, he even gave me his personal cell phone number, to give him a call whenever I bring my car for service, and he will make sure the car gets treated with respect. Thanks to Ralph and Andrea, I will continue to highly recommend the drive from all my friends in Fort Myers, IT'S WORTH THE DRIVE TO LABELLE.
I bought a Ford Maverick from Labelle ford, in 2023.
I bought a Ford Maverick from Labelle ford, in 2023. At the time I promised I would get my car serviced even though it is 40 miles from my home in Fort Myers. On Friday I brought my car for a recall and an oil change. I was very disappointed that the assistant service manager lied to me and didn't even bother to show up for work. I wanted to cancel my appointment because Sam Galloway Ford called me and begged me to bring the car there. Ralph the district service manager and stepped in and promised me that he and Andrea the service manager would walk my car through the recall issue totally. Ralph was great, he even gave me his personal cell phone number, to give him a call whenever I bring my car for service, and he will make sure the car gets treated with respect. Thanks to Ralph and Andrea, I will continue to highly recommend the drive from all my friends in Fort Myers, IT'S WORTH THE DRIVE TO LABELLE.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
I’ve always used them for service.
I’ve always used them for service. Purchased my last car there. Bought a new one last week - totally different experience!! Highly recommend them now! Jonathon Mannering is a great sales guy - very low key, easy to work with, knowledgeable and so friendly. Excellent experience!
I’ve always used them for service.
I’ve always used them for service. Purchased my last car there. Bought a new one last week - totally different experience!! Highly recommend them now! Jonathon Mannering is a great sales guy - very low key, easy to work with, knowledgeable and so friendly. Excellent experience!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Awesome selection!
Awesome selection of cars and very friendly sales staff. I come here anytime I'm looking to trade in my vehicle for an upgrade! Its a very easy process along with getting my loan approved!
Awesome selection!
Awesome selection of cars and very friendly sales staff. I come here anytime I'm looking to trade in my vehicle for an upgrade! Its a very easy process along with getting my loan approved!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Cynthia, we are happy you appreciate the awesome selection of vehicles in our inventory and enjoy interacting with our friendly Sales Team. LaBelle Ford is grateful to have your returning business. Thank you!
Raised price just because?
Posted a car for 17k, when I was willing to go see the car and said I was willing to buy raised the car to 22k, staff is very friendly answered all my questions and made everything clear, however management was the one that "raised the price" definately something sketchy going on with this dealer.
Raised price just because?
Posted a car for 17k, when I was willing to go see the car and said I was willing to buy raised the car to 22k, staff is very friendly answered all my questions and made everything clear, however management was the one that "raised the price" definately something sketchy going on with this dealer.
- Customer service 4.0
- Buying process 1.0
- Quality of repair 2.0
- Overall facilities 1.0
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hello Ramon, I appreciate you taking the time to share your feedback regarding your visit. Please know that your feedback is very important to us as we pride ourselves on providing excellent customer satisfaction to our customers. I would like the opportunity to further discuss your car-buying experience. Could you email me your contact information or reach out to me directly to discuss this in greater detail? Thank you, Jason Katz General Manager 888-706-8072 jkatz@plattnerautomotivegroup.com
