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RDU Auto

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (173 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (173 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Immediate response from Dealer. List of conditions were...

Immediate response from Dealer. List of conditions were accurate. Vehicle was clean and ready for test drive. Dealership Staff are prompt, friendly and very professional.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

This had to be one of the best vehicle buying experience...

This had to be one of the best vehicle buying experience that I have ever had. Low-pressure buying, every staff we met were very friendly and the process was easy and fast.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Excellent!

I dealt with Omar and Bryce. Very professional and quick. They would respond to emails or calls very quickly. I checked out my vehicle over a video chat and got to see everything I wanted. They delivered the vehicle I bought to my house THAT DAY. I am 4 hours away from their establishment so this was very impressive. These guys truly separate themselves from other dealers with their car buying process. I'd give a better rating if possible!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you so much Chris for your purchase and review! It was our absolute pleasure to work with you. Thanks again and have a great week!

Great experience

Excellent experience overall. Very low pressure, and they let you test drive whatever cars you want, on your own time. I was pressed for time to find a car and did not know they did not offer financing, but they work with a State Farm rep who comes to their location which was convenient.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you so much!

wiski46

Great dealership. More need to deal with customers like they do. Drove 100 miles to look at this car and was not disappointed. Trade in value was more than i expected. The sales people are great and very helpful. I'll be back for my next one.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

friendly, helpful and efficient!

Both Bryce and Omar were great. They answered al my questions and made the process easy. I would definitely purchase another car from them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you so much Judy! It was a pleasure working with you! Enjoy you new car, its a beauty! Go Pack!

Mrs. Pittman

Omar was our salesman he was personable and honest. I felt he had our best interest at heart. He answered all of our questions and then some. Great experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

It was our pleasure to be able to serve you! Thank you so much for the review and your business! We hope nothing but the best for you and your family. Have a great day!

Easiest car purchase ever!

Highly recommend RDU. Omar was amazing to work with. No pressure, no hassles whatsoever. He was incredibly helpful through the whole process and he was very straightforward and honest with all my questions. He made the whole trade / purchase a breeze.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you so much for the kind words about Omar! We are so glad you enjoyed your experience with us. Thank you for your business and have a wonderful day!

I’ll buy from these guys again, no doubt!

Great place to buy from. No sales pressure. Very flexible! Gave me the keys and said “take it out”. When I left and said I’ll get back to guys in a few days, they never bothered me or pestered me. I came back happily because of that and bought the car. They were flexible and encouraged an outside inspection done of the vehicle (which came back excellent). Only wish: - I asked twice about checking the handle on the car and it was never looked at - exterior was not washed before I picked up. In their defense they do have construction going on (all the cars are affected by the construction) , and my exact time of pickup was not confirmed until last minute I would buy again from these guys in a heartbeat!!!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you so much for the review Kevin and your constructive criticism! We really appreciate your business and your recommendation. Thank you so much and have a wonderful day!

Great Experience

I worked with Bryce while recently purchasing a used Mercedes for my wife, everything went very smooth and the price was very fair, great experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you so much for your business! Enjoy your Mercedes! Thank you for the kind words about Bryce!