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CMA's Valley Nissan

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (775 reviews)
Sales hours: 8:30am to 5:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 8:00am–7:00pm 8:00am–5:30pm
Tuesday 8:00am–7:00pm 8:00am–5:30pm
Wednesday 8:00am–7:00pm 8:00am–5:30pm
Thursday 8:00am–7:00pm 8:00am–5:30pm
Friday 8:00am–7:00pm 8:00am–5:30pm
Saturday 8:30am–5:00pm 8:00am–5:00pm
Sunday Closed Closed
2018 state dealer award
View 8 awards
2018 state dealer award 2017 state dealer award 2016 state dealer award
2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (877) 617-2849 (877) 617-2849
Used (877) 376-0099 (877) 376-0099
Service (877) 376-0103 (877) 376-0103

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (775 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of CMA's Valley Nissan from DealerRater.

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I enjoyed my time

Everyone was so friendly and made you feel comfortable. Never did I feel pressured to signing anything. They truly make you feel like a top priority. Chris was an awesome sales rep and answered anything I had to ask. I really liked the follow up phone call asking how the car was driving and if I had any other questions. That was a nice touch.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Honesty

I have 2014 Nissan Sentra 22k mi, still under Nissan factory warranty, but as you know today most dealers try to find a way to charge you. I have this bed experienced at Harrisonburg Nissan service . It is why I avoid them , and went to Staunton Nissan to see if this "robbery" will be here also. But to my surprise this Staunton Nissan service department did not charge me or "rob' me , but honestly fixed a broken LF shock assembly free of charge. Thanks ! Now I do know that it is a honest people.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Spectacular sales and finance staff

This is the 3rd car we (my wife and I) have purchased from Valley Nissan and from Tabatha in particular. Right out of the gate she asked how things were going, remembered little details about my family/work that most in sales would never remember. I told her exactly what I was looking for and on the first try she pulled up the winner. When it came time to talk dollars and cents, Benjamin was able to work with me to get the payment at a level I was comfortable with very quickly. I was able to drive away very quickly in the exact car I came to buy. An outstanding salesperson and a great finance/management person. A great experience. I'm sure we will be back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Tabatha is the best

Tabatha is the best ...She made me feel at home and done a great job at helping me purchase my truck and receiving the customer service I deserved

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Pleasant Afternoon

One Saturday afternoon recently, I purchased a new vehicle from Valley Nissan. The sales team were awesome. Most enjoyable experience , it was like talking with friends Love my new vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Another great experience

Just a great dealership to purchase from. Have purchased now 4 vehicles from Valley Nissan and every time has been flawless. The sales department is a wonderful group of people and work diligently to do whatever possible to get you in a vehicle. In this case purchased 2015 Nissan Sentra for my brother and everyone worked as hard as they could to get him in a new dependable vehicle that he could afford with no questions asked by dealership. If you are looking to purchase a new or used vehicle I recommend you go talk to Chris,Tabitha,Thomas and Ben so they can help with your vehicle needs. Hands down best dealership in valley.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The service was excellent!

My wife and my experience at Valley Nissan was Excellent. I felt like Sonny and other staff members cared if we purchased a car, and purchased one at their dealership. We were well informed along the way as to where the process was, and where we stood. After attempting to purchase a vehicle before the visit to Valley Nissan, I must confess that the treatment we received out distance the previous dealerships considerably. I would like to Thank Sonny, Mr. Wicks, and all the other sales representatives for their consistency in providing the service Hazel and I desired and got at Valley Nissan. May God also bless, continue to move your business forward, as you in our case, "Helped the least". Sincerely, Otis and Hazel

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Pure Awesomeness!!!!!!!!

This dealer is by far past awesome they did everything they could to get me into the newest car I've ever owned they have a great team and I'm so excited they are by far the best dealership I've ever worked with!!!!!! Go and See Them and get you a New Ride!!!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Thank you!

Thank you so much, Tabatha!!! It really means a lot to me how much you helped Michael! And you helped me have the best Valentine's Day ever!! You are awesome!!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Totally Amazed

Tabatha Hummel was totally amazing. I have delt with alot of dealerships trying to get financed after recently filling bankruptcy. So many times I was denied and even turned away before filling out an application because of my bankruptcy. When I called Tabatha and explained my situation. I was in a rental car at the time paying $233 per week and Tabatha told me that she would get me out of the rental car and she did. Tabatha busted her but from daylight to dark for 2 straight days to make sure I got financed. I'm now the proud owner of a 2015 Nissan Sentra and on my way to rebuilding my credit thanks to Tabatha.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.