Reviews
Write a reviewBoggus is now SAMES Ford.
Boggus is now SAMES Ford. When checking in for our appointment, we were told there was not one and would need to wait our turn- 1 1/2 hours then 45 minutes for the oil change. I showed her the email appointment notice- date, time, confirmation. She said "that is not a guaranteed appointment, you still wait your turn in line. Appointments allow us to know how many people are planning to come, then we know how many technicians to schedule". There is no need to make an appointment at this business, plan to wait your turn.
Boggus is now SAMES Ford.
Boggus is now SAMES Ford. When checking in for our appointment, we were told there was not one and would need to wait our turn- 1 1/2 hours then 45 minutes for the oil change. I showed her the email appointment notice- date, time, confirmation. She said "that is not a guaranteed appointment, you still wait your turn in line. Appointments allow us to know how many people are planning to come, then we know how many technicians to schedule". There is no need to make an appointment at this business, plan to wait your turn.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Review
Ford helped me get a new vehicle even though it was a tough process, they did not give up.
Review
Ford helped me get a new vehicle even though it was a tough process, they did not give up.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Melissa, we're pleased to hear everything was completed to your satisfaction! We're happy to see that we've earned your five star rating! Please let us know if there is ever anything else we can do for you! Safe travels!
Service on my Lincoln
Friendly Representatives and repair services are excellent.
Service on my Lincoln
Friendly Representatives and repair services are excellent.
- Customer service 4.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Adrian, your positive review means a lot to us and we?re happy we could help you! Next time we hope to earn that 5th star! We hope to be of service to you again! Take care!
Ford Escape battery replaced
great job from the customer service people I will come back next year for my escape oil change
Ford Escape battery replaced
great job from the customer service people I will come back next year for my escape oil change
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Boggus Ford
Excellent experience. Salesman was very kind and very good attitude to help.
Boggus Ford
Excellent experience. Salesman was very kind and very good attitude to help.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Jose, it sounds like you had a pleasant experience with us! Your one star-rating has us concerned that there was something more we could have done to make your experience better. If this was the case, please reach out to us at (956) 686-7411 at your earliest convenience so we can understand how we can better serve you moving forward. We sincerely value your business and hope to be of service to you again in the future. Take care!
Amazing service!!
Very pleased with the lincoln concierge at this location
Amazing service!!
Very pleased with the lincoln concierge at this location
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service
Love the location, probably will buy my next vehicle here
Great service
Love the location, probably will buy my next vehicle here
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Customer
It was excellent and I would recommended it to any other person in quality's of repairs and changing of oil and very responsible.
Customer
It was excellent and I would recommended it to any other person in quality's of repairs and changing of oil and very responsible.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for the great review and recommendation, Elva! We hope you continue to choose Boggus Ford - McAllen for all your vehicle needs! Take care!
Scheduled Service
Friendly personnel and timely service which is what we have always received from Boggus.
Scheduled Service
Friendly personnel and timely service which is what we have always received from Boggus.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Marcelino Farias
Our sales man Richard Messa did a fantastic job helping me out with the purchase of my vehicle. I am very pleased
Marcelino Farias
Our sales man Richard Messa did a fantastic job helping me out with the purchase of my vehicle. I am very pleased
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase