Reviews
Very pleasant staff. Was right on target with how long...
Very pleasant staff. Was right on target with how long service would take. Clean area. Got a car wash free of charge. Thanks very much
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your recent visit to our Service Department at Maus Nissan of New Port Richey! We appreciate your continued trust, and we thank you for your wonderful review! We look forward to serving you again, soon! Welcome to our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager
Everyone is always friendly and quick to assist. Tiffany...
Everyone is always friendly and quick to assist. Tiffany is always very helpful and apologetic if there is the slightest wait. Thank you for your help!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your recent visit to our Service Department at Maus Nissan of New Port Richey, Rachel! Thank you for the opportunity to earn your trust, and thank you for the 5-Stars! Tiffany does a fantastic job for our guests- thank you for recognizing her! We appreciate you being a part of our Maus Nissan Family, and we look forward to serving you again, soon. Have a blessed day! - Paul DaRocha, Loyalty Manager
Service is always good Tiffany is AWSOME! And the wait...
Service is always good Tiffany is AWSOME! And the wait is not that bad. Never had a problem there and always like the car wash.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your recent visit to our Service Department at Maus Nissan of New Port Richey! We appreciate your trust, and we thank you for leaving a review. Tiffany is awesome, thank you for recognizing her! We thank you for being a part of our Maus Nissan Family, and look forward to serving you again, soon. Have a blessed day! - Paul DaRocha, Loyalty Manager
The service was great. Friendly staff and a comfortable...
The service was great. Friendly staff and a comfortable waiting area. Lance was very helpful and made sure that all my needs were met. Got me out pretty quickly as well
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your recent visit to our Service Department at Maus Nissan of New Port Richey, Raiderbob44! We appreciate your trust, and we thank you for leaving us such a wonderful review! Lance does a great job for our guests, thanks for recognizing him! We're grateful to have you as a part of our Maus Nissan Family, and we look forward to serving you again, soon. Have a blessed day! - Paul DaRocha, Loyalty Manager
Elizabeth was great, spent a lot of time trying to help...
Elizabeth was great, spent a lot of time trying to help us get the best deal possible. We really appreciated her kindness and hope to do business with her in the future.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your recent visit to Maus Nissan of New Port Richey, asgoforth2! We appreciate the opportunity to earn your business, and we thank you for your kind review. Elizabeth does a great job for our guests, thank you for recognizing her! We look forward to serving you in the future, and have a blessed day! - Paul DaRocha, Loyalty Manager
Your staff was amazing I was so upset with the damage to...
Your staff was amazing I was so upset with the damage to my car and your staff calmed me down and took care of the issue including your car wash man he went above and beyond to buff off the paint from the fender bender I had just an amazing experience and I’ll be back for all my maintenance! Thank you Tim
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are overjoyed that you are so happy with your experience here at Maus Nissan of New Port Richey, Tim! We were sorry to hear about your fender-bender, but glad that we could help! We appreciate you being a part of our Maus Nissan Family, and we look forward to serving you again, soon. Have a blessed day! - Paul DaRocha, Loyalty Manager
Everyone was extremely helpful and friendly and genuinely...
Everyone was extremely helpful and friendly and genuinely interested in making me happy with the car purchase. This was my second purchase from Maus and will certainly be buying future vehicles from them.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on the purchase of your new vehicle at Maus Nissan of New Port Richey, annetemp12! We appreciate your continued trust, and we thank you for your kind words. All our staff are dedicated to providing each guest with a truly exceptional experience- we're very pleased that you are so happy, and we look forward to serving you again, soon! We are grateful to have you as a part of our Maus Nissan Family. Have a blessed day! - Paul DaRocha, Loyalty Manager
Outstanding service, personnel we’re absolutely amazing,...
Outstanding service, personnel we’re absolutely amazing, especially Justin Follano who went out of his way to provide the best service possible. Maus stood apart from my dealings previously at Wesley Chapel Nissan and Courtesy Nissan, blew them out of the water!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Schadler.brandon, we are overjoyed to hear how happy you are with your experience here at Maus Nissan of New Port Richey! We thank you for the opportunity to earn your business, and thank you for your kind words! Justin does a fantastic job for our guests- thank you for recognizing him! Welcome to our Maus Nissan Family, and we look forward to serving you again, soon. Have a blessed day! - Paul DaRocha, Loyalty Manager
This dealership had a variety of vehicles. The lot was...
This dealership had a variety of vehicles. The lot was very organized and the employees were extremely helpful and courteous. I inquired online and immediately received a phone call. My only recommendation is that this dealership should deliver each purchased vehicle to the customer with a full tank of gas. I was given a car with a completely empty tank.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Congratulations on the purchase of your new vehicle at Maus Nissan of New Port Richey, Lykahdiamond! We appreciate the opportunity to earn your business, and we thank you for your kind words. We are very pleased that you are so happy and look forward to serving you again, soon. Welcome to our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager
IA visit that was not pleasant
There was no visible effort to enforce CDC guidelines on covid-19. No one wore face maks, no one observed social distancing, it seemed like the pandemic was not a concern there. I was the only one who wore my face mask , including customers and staff. I did not feel safe. My service visit was not great - I had to spend $145 dollars for a diagnosis of a problem that was too expensive to fix. It was not a good experiece for me.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We are very sorry that you feel this way. We take the safety of our customers and staff very seriously. At the start of this pandemic, we led the way with sanitizing all areas of the dealership, especially all customer touch points, and increased our deep cleaning frequency, daily. We have checked the temperatures of employees, as needed, and sent anyone home who was not feeling well, and have allowed those staff members to return only with doctor approval. We have offered masks to staff as well as customers, for their protection, and have followed all official requirements. At this time, masks have not been made a requirement. With regards to the diagnostic fee and the expense of repair, we may yet be able to help you explore other options, such as breaking up the cost over time, or even trading in your vehicle for something newer. There are many great incentives available now that make this one of the best times ever to buy a vehicle: thousands off in discounts, delayed payments, even 0% interest for up to 84 months on select models, with approved credit, A manager will reach out to you shortly, but if you would like additional information, or have any other questions or concerns, please do not hesitate to contact me personally, and I will be happy to help. Thank you for your feedback, and have a blessed day. - Paul DaRocha, Loyalty Manager, 352-403-4811