Reviews
Amazing staff !
Amazing staff ! Sales & Service. The whole customer experience is outstanding. The lounges in the showroom and the service center are extremely comfortable and pet friendly !
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you, Dirk! We're thrilled to hear you had an amazing experience with our staff and enjoyed the comfortable, pet-friendly lounges. Your feedback motivates us to keep providing outstanding service. We look forward to welcoming you back soon!
Management of this dealership is very bad.
Management of this dealership is very bad. That’s why all employees working bad too. They destroying a Volvo brand value because the don’t care. Don’t recommend to buy anything there. Especially Marlin and Ricky. They are scammers
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
My son and I had a wonderful car buying experience with
My son and I had a wonderful car buying experience with Volvo Cars North Miami. We found our well priced XC60 deal online. Our internet sales specialist Dayana Diaz was top notch. With distance buying, we wanted to be sure we had a good feel for the car and its condition before we committed to making a trip from Texas to Miami to test drive it. Dayana went above and beyond giving us a video tour of the car, answering all our questions, and providing details before our trip to Miami. Once we got to the dealership, they were ready for us. I was truly amazed at the family like environment at the dealership with Dayana, Sales Manager Marlon, and Finance Manager Zuly all seamlessly working together to take care of us. The process was painless and our best experience so far buying a car. There were a couple of small issues to be fixed and Dayana took care of it no fuss. She went above and beyond our expectation as if it was her own car to make sure all was taken care of. Her honesty and concern for us getting the best out of our purchase was evident the whole time. She followed through with personally supervising the car leaving their lot on a transport truck sending us pictures and videos before its journey to us. Thanks Dayana, Marlon, and Zuly for the wonderful car buying experience!! Much appreciate our conversations on travel, our families, and the delicious Peruvian food recommendation before we left Miami. It was a memorable father and son car buying trip for us thanks to you all. We know where we will start for our next car purchase – Volvo Cars North Miami. Thanks again!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are so happy to hear that our team was able to help make your experience here go smoothly! Thank you so much for taking the time to share your kind and thoughtful feedback. We hope to work with you again next time!
Profesionales amables honestos amigables serviciales y
Profesionales amables honestos amigables serviciales y muy agradables me sentí como en casa fueron rápidos salí muy contento Gracias
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
¡Gracias por la maravillosa calificación! ¡Apreciamos su preferencia!
Excelente Dealer
Es un dealer muy eficiente muy servicial con una variedad de carros muy grande, honesto y serios fue un verdadero placer comprar mucha dedicación ….. Gracias
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
¡Gracias por la maravillosa calificación! ¡Apreciamos su preferencia!