Skip to main content

Barnes Crossing Chevrolet GMC

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (109 reviews)
(662) 598-0523 (662) 598-0523

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (109 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Barnes Crossing Chevrolet GMC from DealerRater.

Want to share your experience with this dealership?

Write a review

GREAT EXPERIENCE BUYING MY NEW GMC SIERRA!

GREAT EXPERIENCE BUYING MY NEW GMC SIERRA! THANKS BARNES CROSSING TEAM WE WILL BE BACK.

GREAT EXPERIENCE BUYING MY NEW GMC SIERRA!

GREAT EXPERIENCE BUYING MY NEW GMC SIERRA! THANKS BARNES CROSSING TEAM WE WILL BE BACK.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thanks for choosing Barnes Crossing Chevrolet GMC. We appreciate your kind words about your new GMC Sierra and our team.

Show full review

They was disrespectful for someone who was a custo

When speaking to sales man I had another dealer on the phone that was beating there price he was very unprofessional he crumbled his papper he had crunched the numbers on and said a bad word and to take my buisness else where after purchasing 2 vehicles with them without hagling I'll never use them again

They was disrespectful for someone who was a custo

When speaking to sales man I had another dealer on the phone that was beating there price he was very unprofessional he crumbled his papper he had crunched the numbers on and said a bad word and to take my buisness else where after purchasing 2 vehicles with them without hagling I'll never use them again

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
Worked with:
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for alerting us to this issue, Roy. Our top priority is delivering 100% customer satisfaction and it’s concerning to hear you feel your experience does not reflect that. We would really appreciate the chance to speak with you regarding this matter. Please contact us at your earliest convenience. We look forward to speaking with you and regaining your trust in our business. Sincerely, Barnes Crossing Chevrolet Buick GMC Team

Show full review

Don't give this dealership two seconds of your time.

Don't give this dealership two seconds of your time. They will lie to you and tell you anything just to get you in the door. Go somewhere else.

Don't give this dealership two seconds of your time.

Don't give this dealership two seconds of your time. They will lie to you and tell you anything just to get you in the door. Go somewhere else.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your recent experience at Barnes Crossing Chevrolet Buick GMC. We want each customer to be completely satisfied upon visiting us, and the impression you received from our dealership is not okay. We would sincerely appreciate the opportunity to amend the situation, so please contact us directly. Thank you. Sincerely, Barnes Crossing Chevrolet Buick GMC Team

Show full review

Amazing Experience

This is roughly my 10th purchase from Barnes Crossing Chevrolet....We love GMC Sierras and Yukons! The process is always fast and easy! Jake's Team does a great job! Would highly recommend them to anyone!

Amazing Experience

This is roughly my 10th purchase from Barnes Crossing Chevrolet....We love GMC Sierras and Yukons! The process is always fast and easy! Jake's Team does a great job! Would highly recommend them to anyone!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Sonny, thank you for your loyalty to our dealership and for taking the time to write this review. Our sales team's excellence is always consistent, and I’m glad your experience with them supports that. We aim to turn every person that visits us into a repeat customer. Sincerely, Barnes Crossing Chevrolet Buick GMC Team

Show full review

The guys in the service department always takes care of

The guys in the service department always takes care of me. We have bought multiple vehicles here.

The guys in the service department always takes care of

The guys in the service department always takes care of me. We have bought multiple vehicles here.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Barnes Crossing Chevrolet Buick GMC Team

Show full review

I have bought three vehicles from Jake Murray.

I have bought three vehicles from Jake Murray. He has done me right every time. He even got a leveling kit put on my truck. I highly recommend him for your salesman.

I have bought three vehicles from Jake Murray.

I have bought three vehicles from Jake Murray. He has done me right every time. He even got a leveling kit put on my truck. I highly recommend him for your salesman.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, Barnes Crossing Chevrolet Buick GMC Team

Show full review

I had a great experience with this dealership.

I had a great experience with this dealership. The tech that worked on my car did a great job, and the service advisor explained everything they were doing and why. I was very impressed, and I will be back!

I had a great experience with this dealership.

I had a great experience with this dealership. The tech that worked on my car did a great job, and the service advisor explained everything they were doing and why. I was very impressed, and I will be back!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Barnes Crossing Chevrolet Buick GMC Team

Show full review

I was very impressed with the professionalism and style

I was very impressed with the professionalism and style of Bryce and Jeff. I never felt pressured to purchase or rushed to make a decision on the spot. I enjoyed this experience and will definitely be referring others to this location. This was a very pleasant experience and I greatly appreciate their style at Barnes Crossing Chevrolet.

I was very impressed with the professionalism and style

I was very impressed with the professionalism and style of Bryce and Jeff. I never felt pressured to purchase or rushed to make a decision on the spot. I enjoyed this experience and will definitely be referring others to this location. This was a very pleasant experience and I greatly appreciate their style at Barnes Crossing Chevrolet.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Barnes Crossing Chevrolet Buick GMC Team

Show full review

I got an estimate for a transmission problem.

I got an estimate for a transmission problem. The estimate cost $90. The estimate was for over $5,000. I got it fixed for $640 at a transmission shop. I felt like they were trying to take advantage of me.

I got an estimate for a transmission problem.

I got an estimate for a transmission problem. The estimate cost $90. The estimate was for over $5,000. I got it fixed for $640 at a transmission shop. I felt like they were trying to take advantage of me.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.
Consumer response

Go with it.

Show full review

The staff here is so great!

The staff here is so great! I have visited a lot of different dealerships, but this one is by far the best. They remember me every time I come in, and they always get my work done in a timely manner. At other dealerships I’ve been forgotten about and they haven’t told me when my vehicle is done, but at Barnes crossing Chevy they always make it a priority to get me in and out as quickly as possible!

The staff here is so great!

The staff here is so great! I have visited a lot of different dealerships, but this one is by far the best. They remember me every time I come in, and they always get my work done in a timely manner. At other dealerships I’ve been forgotten about and they haven’t told me when my vehicle is done, but at Barnes crossing Chevy they always make it a priority to get me in and out as quickly as possible!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.
Dealer response

We appreciate you taking the time to share your feedback with us! We work hard to make sure our guests have an unforgettable experience. We will be sure to pass along your kind words to the team and we look forward to seeing you again. Sincerely, Barnes Crossing Chevrolet Buick GMC Team

Show full review
See all 109 reviews