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Family Toyota of Burleson

(934 reviews)
2025 state dealer award
View 19 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 national dealer award 2022 state dealer award 2018 state dealer award 2017 state dealer award 2017 state dealer award 2016 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award

Reviews

(934 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Family Toyota of Burleson from DealerRater.

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Amazing Dealership and wonderful staff.

Just bought my second Rave 4 and love this new dealership and my sales people. Great job Josh Tackett and Jeff Raim. My husband and I appreciate the way we were treated and the courtesy of all the staff at Family Toyota. Josh you did an amazing job checking every detail on my Rave before I left the dealership. Thank you again for helping us buy a auto when it can be so overwhelming but not with you and this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much for your generosity and positive feedback! We are thrilled to hear that your experience was handled professionally, friendly, and efficiently. Our staff will be extremely excited to hear about your satisfaction and gratitude that you had for their hard work and service. It is a pleasure to work with such a great customer like yourself, and we look forward to working with you more in the future. Welcome to the family! Enjoy your new ride.

2015 Highlander

We purchased our new 2015 Highlander from Family Toyota and are very happy that we did. All the staff was cyeti oust and nice. Great looking facility.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your appreciation for our staff members and service! We are happy to hear that your expectations were met, and that our team was able to provide you with friendly and professional assistance. Your recommendation is highly respected and we look forward to continue working with you and all your family and friends!

Friendly service and beautiful facility

The staff was friendly and helpful. They take time to make sure you get what you want. They truly make you feel like part of the "family".

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We are very happy to have you as part of the Family. Thank you for the kind review!

Great Family people filled with Love and smiles

The building is beautiful. The fireplace adds warmth at this time of year. The staff is very helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you Roscoe for the kind words. Welcome to the Family!