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Thomason Ford

(82 reviews)

Reviews

(82 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Our Home Town Dealer Is The Best Around

This was our second purchase at this dealer ship. Our experiences are always positive. Michael Hitch was very helpful, knowledgeable and attentive to our needs. My husband has always brought my vehicle in for oil changes and any other repairs and his experiences were always positive as well. Thanks for the great customer service. We appreciate it very much.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Five Stars

All the staff is very courteous, helpful and they go above and beyond to work with your personal set of circumstances, I had very bad credit with good reason and they kept looking for options for me, a relatively small down payment and I drove off the lot same day with a very reliable Ford Fusion. I will definitely look to buy my next car there. Thank you guys very much for caring.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Always Good

I bought my truck from Hillyers in Stayton a few months ago and I love it. The truck was in great condition, has low miles, and has been reliable ever since. The salesman were friendly and helped me find what I was looking for. The buying process was simple, well explained, and did not take hardly any time. They offered a carfax for my vehicle as well as an optional warranty. We take all of our vehicle there for service as well and they always do a really good job.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Worth the drive

My wife and I drove over to Hillyers in Stayton from Sherwood to look at a used car that we found on the Internet. We had already been to about seven or eight dealerships looking at used cars and had ran into four salesman that were very pushy and made our experience at some of the other dealerships unenjoyable. When we got to Hillyers they greeted us and showed us the car that we had came to see. they answered all of our questions and were very helpful. Andrew was not pushy at all and was by far our favorite salesperson that we had dealt with. Not only was he easy to talk to he also got us a very fair price and didn't put a bunch of sales pressure on us to make us feel uncomfortable. Thanks Andrew for the great experience and a great car. We will be doing business with him next time we are looking for an automobile

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Good Overall

Good experience overall .I did a lot of homework on many area dealers prior to visiting Hillyers Used Cars department and found the deal that we were able to make very fair and extremely competitive. Customer service and attention to our needs was excellent.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Above and beyond

Once again Hillyers goes above and beyond! My 2nd purchase from them and won't be my last. Robert Made it a very easy process. Knew what I wanted, found it, and worked hard to get the best deal possible! Thanks Hillyers

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great service

Brought my Ford F-150 in for a oil change and like always they took it upon themselves to check the quality of my batterery. They found it did not have the cold cranking amps it should. My factory warranty was up in 3 weeks. Since they checked my battery when they did I did not have to pay for a new one since it was still covered. Thank you Hillyers Ford.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Reliable

My overall experience with this dealership was very pleasant. We were buying a used car long distance. We had only seen the car over the Internet. My sales person Andrew Evans was more than helpfull and went as far as sending me additional pic thru text message. My husband flew in on a Friday morning and was gone and done with everything within a few hours. We are super pleased with the quality of the vehicle we bought and would totally recommend them to anyone looking to buy a vehicle from them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Pays to shop

When I needed a stylish company car that I planned to drive over 800 miles per week I shopped all over the nation. I found my best deal on a convertible mustang at Hillyers. Their price was $4,000 less than any others I found of the same year and model. The service was great and they made buying the car easy. The car looks like new and no one knows I paid less than half of the original sticker price. That's how you buy a car! Thanks Jon

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Always good service

My experience has always been very good, technicians are very thorough. I have been very happy with service here. I have tried other Ford dealers service departments only to come right back to Hillyers

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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