Reviews
Write a reviewExcellent service !! Great team !
Amazing experience!!! The team here helped me from A to Z with my limited credit and fixed income situation. I was turned away by every other dealership. They really helped my in my time of need. I can’t thank them enough!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
10 out of 10
I rarely leave reviews even for businesses i like and respect but i wanted to leave one for Arizona Best Cars because they are worth leaving a 5 star review for. I went there based on the many many positive reviews and i understand why they get so many 5 star reviews. I initially went there to test drive the Genesis G70 and Kia K5 they had on the lot and after test driving both I was leaning towards the Kia but wasnt completely convinced that it was the right car for me. Michael then showed me the owner's Maserati Ghibli that he was selling on the lot and after sitting in it and taking it for a quick test drive i knew that was the car I wanted. Even though that car was more expensive than the other 2 cars i was interested in Michael got me incredible financing that made the payment very affordable. He was able to get me a lower interest rate on a used Maserati than my regular credit union was able to offer me on a new car. Initially i was going to trade in my BMW but the next day i decided i wanted to sell it and i contacted Michael again and he agreed to buy my BMW for the price i was asking which is incredible service. The customer service here is amazing, they care about their customers which is a trait that is missing in just about every used car dealership today. I highly recommend this dealership to anyone and if i could give them a 10 star rating i would.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
The owner was hiding from me didn't return my call
Very unprofessional people nothing but lies from beginning to end they said the car was flawless which nor true both front tires bad bad front lights broken parts when I called to talk about it they said they sold the car too cheap $30k and $400 for transportation Phoenix to Las Vegas
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Dear Mauricio, Prior to the car sold to you it was thoroughly inspected not only by us, but also by Manheim Auction, when we posted the car for sale there. The Manheim concierge report clearly states that tires are in good condition. There was no mention of broken parts or lights. Despite of that we agreed to compensate you for the parts that you purchased and to ship you a set of new tires to keep you a happy customer. But looks like you actually not looking for any other solution except for canceling the deal. And while our customer satisfaction is important to us and we do have a 95 percent 5 star reviews from over 2500 satisfied customers- some demands are simply not realistic. Good luck
Number one dealership in the valley!!!
This is by far the best dealership I’ve ever had the pleasure of purchasing purchasing vehicles from! All the gentlemen at AZ best cars are professional, kind and truly go above and beyond to find you the best deal! I’ve purchased two Kia Optima’s from them in the past 4 years! I just recently purchased the second and yet again they astonished me! Thank you for being honest people, caring for you’re customers! Bourkh, Michael, Albert are who I’ve worked majority with they’ve never let me down! They all are very welcoming and very kind not only that but all knowledgeable on financing, warranties and cars in general! They went the extra mile for us and we couldn’t be more appreciative! Thank you again!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
buying a van for my son
needed a van for my son i went online and looked at their inventory there was a 2019 dodge van at a very reasonable price. i bought with out going to phoenix i am in tucson . Ben and albert made it very easy for me , handled all the paperwork by internet (EMAIL) other than me screwing up once ,they were very kind and helpful. we had the van delivered have driven it for few dayys and am very satisfied with the results.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Purchased a 2016 Ford Escape
Arizona Best Cars, lives up to their name. Good quality used cars sold by a family owned dealership. They operate with integrity, and are very pleasant to deal with. We looked at our Ford Escape in the morning and they delivered it to our home that evening. The car needed a new windshield and was replaced as promised. So far so good we are very pleased with our Escape. I would certainly purchase from them again. Thank you Arizona Best Cars. You're the best! :)
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Just good old boys
Best thing in car business since sliced bread. lol No seriously, I had a bad experience at Mark Kia Scottsdale trying to sell me a Lemon. Immediately contacted Arizona Best Cars and explained the situation. I was in a new Mercedes within the hour. Better deal, better car, newer model, etc. I highly recommend this dealership and will be buying all my cars from this location. Thank you Albert!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Was an easy process
Was a USAA preferred dealer. Was pre approved and the whole process took about an hour. Mike was great answered all our questions. Thank you
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you Michael for my Odyssey
Thank you Michael for the great deal on my car. Your prompt response and willingness to take care of my small concerns after sale is what makes you different from others.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Amazing Service
The service was amazing at Arizona Best Cars. Michael is a truly professional. He answered all my questions, provided me with their prices analysis and gave me better rate for financing then my own bank did. And also gave me a 3 month warranty for free and I did not even asked for it.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase