Reviews
Excellent service!! The process was very quick and easy. I was impressed that with what I had going on I was approved for a car.
Excellent service!! The process was very quick and easy. I was impressed that with what I had going on I was approved for a car.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
I made an appointment drop my car off. Robert went over everything that they were gonna do and then notified me as soon as my car was ready was super knowledgeable and amazing service.
I made an appointment drop my car off. Robert went over everything that they were gonna do and then notified me as soon as my car was ready was super knowledgeable and amazing service.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Jessy, thank you so much for your kind words! We strive to provide top-notch service and we're thrilled to hear that Robert took great care of you and your car. We look forward to serving you again in the future.
Service department was amazing. Ian did a wonderful job. Service department was amazing. Ian did a wonderful job explained everything to me and recommended what I needed.
Service department was amazing. Ian did a wonderful job. Service department was amazing. Ian did a wonderful job explained everything to me and recommended what I needed.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
"Thank you for your positive review! Our service department takes pride in providing excellent customer service and we are thrilled to hear that Ian did a wonderful job for you. We appreciate your business and look forward to serving you again in the future!"
Very helpful. Very respectful. And help with explain what going on with the vehicle. Good job
Very helpful. Very respectful. And help with explain what going on with the vehicle. Good job
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to write our service team a 5-star review. We are glad to hear that you found our team to be helpful, respectful, and knowledgeable. Our goal is to provide excellent customer service and quality work on every vehicle. We appreciate your feedback and hope to see you again in the future!
My husband and I had a remarkable experience with Troy Ross at Clay Cooley in Arlington when we purchased our Van. Awesome customer service!!
My husband and I had a remarkable experience with Troy Ross at Clay Cooley in Arlington when we purchased our Van. Awesome customer service!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for choosing Clay Cooley in Arlington for your van purchase! We are thrilled to hear that Troy provided you with excellent customer service. It was a pleasure serving you and your husband. We look forward to seeing you again soon!
Great service person and waiting room staff. Helpful hints on future car maintenance upkeep and service.
Great service person and waiting room staff. Helpful hints on future car maintenance upkeep and service.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! Our team takes pride in providing exceptional service and we are happy to help with any future car maintenance needs. See you again soon!
Both Robert and Gary are absolutely AMAZING! They listened patiently to my issues and concerns. They were both very helpful and explained everything well.
Both Robert and Gary are absolutely AMAZING! They listened patiently to my issues and concerns. They were both very helpful and explained everything well.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
"Thank you so much for your kind words! We are thrilled to hear that Robert and Gary provided top-notch service and addressed all of your needs. We strive to provide a positive and informative experience for all of our customers. Thank you for choosing us!"
Service department is nice Robert is always helpful and will ask any questions. Very professional
Service department is nice Robert is always helpful and will ask any questions. Very professional
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your review! We are thrilled to hear that our service department, especially Robert, has been so helpful and professional. We truly appreciate your feedback and will continue to provide excellent service to all of our customers.
Work done on time. Courteous. Professional Did a good job I felt appreciated and valued
Work done on time. Courteous. Professional Did a good job I felt appreciated and valued
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the amazing review! It's our pleasure to deliver exceptional service and make our customers feel appreciated and valued. We are glad we could meet your expectations and look forward to assisting you again in the future.
Staff is friendly but the price is very expensive for labor and extra shop fees.
Staff is friendly but the price is very expensive for labor and extra shop fees.
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback! We are glad to hear that you had a positive experience with our friendly staff. We strive to provide top-notch service, which may reflect the cost. However, we are always looking for ways to improve and will take your comment into consideration.