Reviews
Came in for an oil change and was told about upcoming maintenance at 30k miles 60k miles. That helps me keep my vehicle in good condition.
Came in for an oil change and was told about upcoming maintenance at 30k miles 60k miles. That helps me keep my vehicle in good condition.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for letting us service your vehicle and inform you about upcoming maintenance! We are dedicated to helping you keep your vehicle in great condition. See you at your next service!
Robert was very helpful as he always is, and the wait was not that long.
Robert was very helpful as he always is, and the wait was not that long.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We are so glad that Robert was able to assist you efficiently! We strive to provide quick and helpful service to all of our customers. Thank you for your review! #CustomerSatisfaction #EfficientService
Wonderful staff my salesman Rhett was new to the dealership very professional great buying experience love our car
Wonderful staff my salesman Rhett was new to the dealership very professional great buying experience love our car
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Hi there! Thank you for your kind words and for choosing us as your dealership. We're thrilled to hear that Rhett provided you with a professional and great buying experience. Enjoy your new car!
Awesome friendly service. Pretty quick too Check out was great and no hassle about the extras
Awesome friendly service. Pretty quick too Check out was great and no hassle about the extras
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Mark, thank you taking the time to write our service team a 5-star review, we truly appreciate it and look forward to your next service visit...
Excellent customer care Grateful for their expertise in car sales Grateful for their concern and commitment to resolve issues respectfully
Excellent customer care Grateful for their expertise in car sales Grateful for their concern and commitment to resolve issues respectfully
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you Gingramwill, for writing our service team a 5-star review, we appreciate your business and look forward to your next visit...
Amazing Service The Service team treat all customers like family. Courteous, kind,respectful and they have customers satisfaction first.
Amazing Service The Service team treat all customers like family. Courteous, kind,respectful and they have customers satisfaction first.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Joe, thank you for being a longtime loyal customer to our service team, we truly appreciate your business and look forward to all your future vehicle service needs...
The Service Team at Clay Cooley in Arlington off I-20 and Cooper Street are absolutely amazing. Always a fantastic customary greeting with a warm smile. I'm always greeted by name. Service to my vehicle is outstanding. They always perform an inspection of my vehicle. If they have any concerns the service advisor makes sure that I'm informed. I'm treated like family. I trust this team's work. I feel safe her and when I leave with my vehicle. I honestly feel that the fee I pay for my vehicle service is more than fair. I wholeheartedly appreciate the professionalism and customer courtesy. Thank you again ! This is truly an Amazing Service Department. You can speak with anyone there. The Service Manager has an open door policy. Give this team a try and you will be overwhelmed with satisfaction.
Don’t like the idea that they tried to sell me a car that wasn’t the same as the original car
Don’t like the idea that they tried to sell me a car that wasn’t the same as the original car
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- 1.0
- Does not recommend this dealer
- Shopped for a new car
Hello Dewayne, we are sorry to hear that your experience was not to your expectations, we will use this as an opportunity to improve our future process...
I had a great experience at Clay Cooley! Terence was patient, helpful, and made sure I didn’t leave until I got exactly what I wanted. I truly appreciate the time and effort he put into helping me get into my new vehicle. Thank you, Terence, for making the process a positive one!
I had a great experience at Clay Cooley! Terence was patient, helpful, and made sure I didn’t leave until I got exactly what I wanted. I truly appreciate the time and effort he put into helping me get into my new vehicle. Thank you, Terence, for making the process a positive one!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Hello Rhapsody, it's great to hear that your experience at our dealership was great and glad that Terrance was patient and made sure that you received what you wanted. We look forward to visiting our service team for all your service repairs in the near future...
They were so polite, honest and respectful. They finished the work to my vehicle in a timely manner! Excellent Work!
They were so polite, honest and respectful. They finished the work to my vehicle in a timely manner! Excellent Work!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Simcgee11, we appreciate the 5-star review and glad to hear that you were assisted with respect and your vehicle was completed in a timely manner...
Respectful kind and get the job done right on the first time and on time no long wait I have been dealing with them for a while they do great work thank you
Respectful kind and get the job done right on the first time and on time no long wait I have been dealing with them for a while they do great work thank you
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair