Reviews
Write a reviewWorst experience you could imagine buying a new car!
Worst experience you could imagine buying a new car! Bought new jeep grand Cherokee May 22. Salesman Wade Hoesing was unable to set the jeep up to the cell phone functions. Was told to go home and figure it out for ourselves. After several trips back the problem was diagnosed as bad computer module. This was around June 1. Climate control would not work, radio in and out, basically everything the computer ran was faulty. Was not offered another vehicle to drive until Aug 15th after many calls and complaints to Iversons. They gave us a 2018 explorer with the engine light on and tires that wouldn't hold air. We are now on our 4th loaner non of which have been what we bought. 200 days later we still don't have a vehicle yet. Iversons and Chrysler feel it's not there problem.
Worst experience you could imagine buying a new car!
Worst experience you could imagine buying a new car! Bought new jeep grand Cherokee May 22. Salesman Wade Hoesing was unable to set the jeep up to the cell phone functions. Was told to go home and figure it out for ourselves. After several trips back the problem was diagnosed as bad computer module. This was around June 1. Climate control would not work, radio in and out, basically everything the computer ran was faulty. Was not offered another vehicle to drive until Aug 15th after many calls and complaints to Iversons. They gave us a 2018 explorer with the engine light on and tires that wouldn't hold air. We are now on our 4th loaner non of which have been what we bought. 200 days later we still don't have a vehicle yet. Iversons and Chrysler feel it's not there problem.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
They sell extended warrantees on new vehicles that are
They sell extended warrantees on new vehicles that are not factory authorized. You buy the warranty and then get hassled by Ram to buy their warranty later.
They sell extended warrantees on new vehicles that are
They sell extended warrantees on new vehicles that are not factory authorized. You buy the warranty and then get hassled by Ram to buy their warranty later.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
It was kinda hard to get a truck but we did get what we
It was kinda hard to get a truck but we did get what we want
It was kinda hard to get a truck but we did get what we
It was kinda hard to get a truck but we did get what we want
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Fast, friendly and honest service!!
I recently bought a truck long distance. Brad quickly arranged a virtual test drive after I expressed interest in the vehicle. He was very upfront with any issues it had and sent me all of the pictures and documentation I asked for. I had financing ready when we arrived after a 13 hour road trip with three young kids. The truck was ready to go so we only spent about half an hour total at the dealership. I couldn’t have asked for a better experience. Thank you!
Fast, friendly and honest service!!
I recently bought a truck long distance. Brad quickly arranged a virtual test drive after I expressed interest in the vehicle. He was very upfront with any issues it had and sent me all of the pictures and documentation I asked for. I had financing ready when we arrived after a 13 hour road trip with three young kids. The truck was ready to go so we only spent about half an hour total at the dealership. I couldn’t have asked for a better experience. Thank you!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great buying experience
Good selection beautiful new facility. Knowledgeable courteous staff. Made purchase easy. Went above and beyond to fi d the rigjt vehicle for me. Not pushy like so many.
Great buying experience
Good selection beautiful new facility. Knowledgeable courteous staff. Made purchase easy. Went above and beyond to fi d the rigjt vehicle for me. Not pushy like so many.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks, Tom! We appreciate you sharing your experience. It is wonderful to hear that the team went above and beyond to help you find the perfect vehicle. We look forward to working with you again in the future.
Bad sales manager
Was buying a 2014 f250. Was told was going in for minor touch ups. Re listed for $7k more then I was buying it for.
Bad sales manager
Was buying a 2014 f250. Was told was going in for minor touch ups. Re listed for $7k more then I was buying it for.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
We are disappointed to see that your experience was not satisfactory. We take our customer reviews very seriously, and we would appreciate the opportunity to speak with you regarding your experience. Please reach out to our sales management team at 605-352-6464 to provide additional information. We look forward to hearing from you and apologize for any inconvenience.
Iverson Huron SD
Do not buy from this dealership!!! Horrible customer service and they DO NOT stand behind their vehicles! The manager was made aware of an issue on vehicle we test drive just weeks ago. We bought the vehicle with a promise that the repair was completed. We are still having issues with what was supposed to be fixed. The sales staff are great but they can only control so much before the manager steps in. I would strongly not recommend this dealership! We will also be reporting to the Better Business Bureau. We were blatantly lied to.
Iverson Huron SD
Do not buy from this dealership!!! Horrible customer service and they DO NOT stand behind their vehicles! The manager was made aware of an issue on vehicle we test drive just weeks ago. We bought the vehicle with a promise that the repair was completed. We are still having issues with what was supposed to be fixed. The sales staff are great but they can only control so much before the manager steps in. I would strongly not recommend this dealership! We will also be reporting to the Better Business Bureau. We were blatantly lied to.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
On behalf of the team at Iverson's, we would like to apologize for your frustrating experience. The situation you've described is not typical for our dealership, and your feedback is disappointing to us. We know discussions have occurred, but we would be happy to discuss this further to resolve any additional concerns. Please contact us at 605-352-6464 at your convenience.
Best around
Brad Olson is great to work with. I have bought 5 vehicles form him in the last 6 years. He listens to what I want and finds .e the best deals. The buying process at Iverson in Huron is quicker than any other dealership around. I would highly recommend Brad Olson and Iverson Motors to anyone looking for a new or used vehicle!
Best around
Brad Olson is great to work with. I have bought 5 vehicles form him in the last 6 years. He listens to what I want and finds .e the best deals. The buying process at Iverson in Huron is quicker than any other dealership around. I would highly recommend Brad Olson and Iverson Motors to anyone looking for a new or used vehicle!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Our team is dedicated to providing you and everyone else who visits Iverson Auto with only the best there is to offer. It's so nice to hear that Brad Olson helped to make your experience such a positive one. On behalf of all of us at Iverson Auto, thank you for your kind words and for your business!
Poor service
Our Wrangler needed warranty work for air bags. iversons put us off for months. Finally we got it in and they had ordered the wrong parts. When we went to pick it up that had parked it a block away in a mud hole and we had to wade through to get in. We took it to Watertown Ford and Chrysler where they did the work professionally with their awesome service department.
Poor service
Our Wrangler needed warranty work for air bags. iversons put us off for months. Finally we got it in and they had ordered the wrong parts. When we went to pick it up that had parked it a block away in a mud hole and we had to wade through to get in. We took it to Watertown Ford and Chrysler where they did the work professionally with their awesome service department.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
nomoreiverson
Had recall notices on our wrangler. Iverson put us off for months. When they finally agreed to perform the work they had ordered the wrong parts. When we went to pick up the vehicle they had parked it a block away in a mudhole we had to wade through. We contacted Chrysler and they recommended the Watertown dealer. They gave us excellent service.
nomoreiverson
Had recall notices on our wrangler. Iverson put us off for months. When they finally agreed to perform the work they had ordered the wrong parts. When we went to pick up the vehicle they had parked it a block away in a mudhole we had to wade through. We contacted Chrysler and they recommended the Watertown dealer. They gave us excellent service.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
