Reviews
Luis, our salesman was excellent.
Luis, our salesman was excellent. He brought the vehicle to our house and completed the entire delivery at our convenience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I recommend Luis
Luis sold me my car, and he was so professional and very knowledgeable. I appreciate the fact that he was very patient as well. He gave me the best service I've ever had while buying a car. I recommend you ask for him!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Buy here 👍🏼
Our salesperson, Luis, was informative and there was no pressure to buy. We were greeted by the manager when we arrived, which isn’t the norm these days. We’re enjoying our new X5. Would definitely recommend the car and this dealership.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Excellent Customer Service
We had a wonderful experience at BMW at Fort Walton Beach! Luis was our salesperson and we 100% felt like he was working for us! JT, the General Manager made the purchase of our brand new 530i happen!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Luis was a please to do business.
Luis was a please to do business. He is courteous, well spoken and looked very professional.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
GREAT DEALERSHIP
Rudi, our salesman was informative and incredibly helpful. The purchasing experience was a joy. Everyone who had anything to do with the sale knew our names. Not like purchasing a car anywhere else.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I started off with what I thought was a minor problem….
I started off with what I thought was a minor problem….it turned into a Big Deal. Service Manager took charge and fixed the problem. Thanks so much! I’ll tell my friends where to shop!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great Dealership and People
small dealership, but top notch parts and service depts for sure. People are competent, friendly and professional. Have been very pleased with multiple years and multiple vehicles.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Worst BMW Dealership around- bad for the bmw name
Service Advidors and Mechanics have no integrity. Worst place ever to have your car serviced. Incompetentence and lack of mechanic skills in fixing the car right, is a major problem there. Management: managers change their it seems almost every couple of months. Repair work there is the worst quality I've seen. Would not recommend this place to anyone. Even my enemies deserve better.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Honest Professionals
Client Advisor Patrick Kearney, and Financial Wizard Keith Wienckowski provided top notch service in selecting our new 2022 X1. Both parties in these negotiations have frustrations as they work to get the best deal that is in their interests. Patrick and Keith were very professional and patient, answering every question and providing guidance that benefited us as new owners and BMW as a renowned luxury auto provider.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
