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BMW of Fort Walton Beach

(103 reviews)
Sales hours: 9:00am to 7:00pm
View all hours
Sales
Monday 9:00am–7:00pm
Tuesday 9:00am–7:00pm
Wednesday 9:00am–7:00pm
Thursday 9:00am–7:00pm
Friday 9:00am–7:00pm
Saturday 8:00am–6:00pm
Sunday Closed

Reviews

(103 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Luis, our salesman was excellent.

Luis, our salesman was excellent. He brought the vehicle to our house and completed the entire delivery at our convenience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I recommend Luis

Luis sold me my car, and he was so professional and very knowledgeable. I appreciate the fact that he was very patient as well. He gave me the best service I've ever had while buying a car. I recommend you ask for him!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Buy here 👍🏼

Our salesperson, Luis, was informative and there was no pressure to buy. We were greeted by the manager when we arrived, which isn’t the norm these days. We’re enjoying our new X5. Would definitely recommend the car and this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Excellent Customer Service

We had a wonderful experience at BMW at Fort Walton Beach! Luis was our salesperson and we 100% felt like he was working for us! JT, the General Manager made the purchase of our brand new 530i happen!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Luis was a please to do business.

Luis was a please to do business. He is courteous, well spoken and looked very professional.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

GREAT DEALERSHIP

Rudi, our salesman was informative and incredibly helpful. The purchasing experience was a joy. Everyone who had anything to do with the sale knew our names. Not like purchasing a car anywhere else.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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I started off with what I thought was a minor problem….

I started off with what I thought was a minor problem….it turned into a Big Deal. Service Manager took charge and fixed the problem. Thanks so much! I’ll tell my friends where to shop!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great Dealership and People

small dealership, but top notch parts and service depts for sure. People are competent, friendly and professional. Have been very pleased with multiple years and multiple vehicles.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Worst BMW Dealership around- bad for the bmw name

Service Advidors and Mechanics have no integrity. Worst place ever to have your car serviced. Incompetentence and lack of mechanic skills in fixing the car right, is a major problem there. Management: managers change their it seems almost every couple of months. Repair work there is the worst quality I've seen. Would not recommend this place to anyone. Even my enemies deserve better.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Honest Professionals

Client Advisor Patrick Kearney, and Financial Wizard Keith Wienckowski provided top notch service in selecting our new 2022 X1. Both parties in these negotiations have frustrations as they work to get the best deal that is in their interests. Patrick and Keith were very professional and patient, answering every question and providing guidance that benefited us as new owners and BMW as a renowned luxury auto provider.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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