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Meet James Lewis

James Lewis headshot
Finance Manager
(370 reviews) certified badge
DealerRater™ Certified
This employee is recognized for ensuring great customer service.

Reviews

Our experience was with Mara and everything was very

Our experience was with Mara and everything was very positive with her. She was well informed about the car we were interested in and able to convey her message and answer our questions very professionally. We were very satisfied.

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that Mara provided such a positive experience at Herb Chambers Lincoln of Norwood. It's great to know she was able to assist you professionally and answer all your questions. Thank you for choosing us!

All of the staff were kind and efficient.

All of the staff were kind and efficient. Mara accepted me as a drop in customer and immediately made me feel valued. She ensured my comfort level with the process and my vehicle.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Karen, we're delighted to hear that Mara and the team at Herb Chambers Lincoln of Norwood made you feel valued and comfortable. Thank you for sharing your experience with us!

The experience was what I expected from a Herb Chambers

The experience was what I expected from a Herb Chambers dealership. Salesperson Ryan was even better. No pressure , listened and went to work for me !!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Steven, we're delighted to hear that Ryan provided you with the exceptional service you've come to expect from Herb Chambers Lincoln of Norwood. Thank you for sharing your experience!

No pressure, great service, cordial, welcoming.

No pressure, great service, cordial, welcoming. Thorough. 5 stars all day! Thank you James and Mara.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Tim, we're happy to hear James & Mara provided you with a seamless experience at Herb Chambers Lincoln of Norwood! Please don't hesitate to reach out if we can be of service again in the future!

All the sales staff was great.

All the sales staff was great. Knowledgeable and helpful. Made the entire process quick and easy with no games.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Jemarcil, we're delighted to hear that our team at Herb Chambers Lincoln of Norwood made your experience smooth and straightforward. Thank you for the kind words!

Incredibly attentive.

Incredibly attentive. Fastest car transaction I’ve ever experienced and we drove off lot, same day. Appreciate the work of William, Ryan and Jim.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that William, Ryan, and Jim made your experience at Herb Chambers Lincoln of Norwood so efficient and enjoyable! Thank you for sharing this feedback with us. Enjoy the ride!

Billy Owen stayed with us from start to finish; he was

Billy Owen stayed with us from start to finish; he was professional, knowledgeable and very patient. It was a great experience!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that Billy provided a professional and patient experience at Herb Chambers Lincoln of Norwood. Thank you for sharing your positive feedback, and we hope you're enjoying your new vehicle!

Chambers makes having your car serviced easy.

Chambers makes having your car serviced easy. Never had to leave my house, car was picked up and loaner dropped off. Car was returned when serving was completed. Great service Herb Chambers.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Whale, we're delighted to hear that our service at Herb Chambers Lincoln of Norwood made things convenient for you! It's great knowing the pick-up and loaner process worked smoothly. Thanks for sharing your experience with us!

Wow!

Wow! What a great experience.. Start to finish. No pressure, just the facts. Ryan was our Sales Consultant, extremely knowledgeable, answered questions before I even asked them, check in with me to let me know how long we may need to wait. I know they were busy but they make you feel like you’re the only person in the place. Jim the Business Manager, diligently processes paper work, no pressure to upsell. Just listen to my needs and made it happen. Oh most importantly under budget…Forget the rest shop here.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hi Chisholm!Thank you for sharing your fantastic experience with us at Herb Chambers Lincoln of Norwood! We're delighted to hear that Ryan and Jim provided such attentive service and made the process smooth and pressure-free. Enjoy driving under budget, and we hope to see you again in the future!

I called Jason last week to set up an appointment for an

I called Jason last week to set up an appointment for an oil change and service check and he immediately scheduled an appointment for me that afternoon with their own very convenient mobile service! These guys were great! Justin and Andrew arrived at my house right on time and did an excellent job from a full oil change to tire rotation; topped all fluids and did a full inspection on the vehicle! I couldn’t have been more pleased with their speedy response to my call and for the exceptional customer service and true professionalism of their team! Great job! Many thanks to all!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Dianne, we're delighted to hear that Jason and our team at Herb Chambers Lincoln of Norwood provided a convenient and professional service. Thank you for sharing your experience with us! Safe travels!