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Gunther Volkswagen Volvo Cars Delray Beach

(1,919 reviews)
Visit Gunther Volkswagen Volvo Cars Delray Beach
Sales hours: 9:00am to 8:00pm
Service hours: 9:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 9:00am–6:00pm
Tuesday 9:00am–8:00pm 9:00am–6:00pm
Wednesday 9:00am–8:00pm 9:00am–6:00pm
Thursday 9:00am–8:00pm 9:00am–6:00pm
Friday 9:00am–8:00pm 9:00am–6:00pm
Saturday 10:00am–7:00pm 8:00am–5:00pm
Sunday 12:00pm–6:00pm Closed
New (561) 948-1887 (561) 948-1887
Used (561) 948-2172 (561) 948-2172
Service (561) 808-2564 (561) 808-2564

Reviews

(1,919 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Gunther Volkswagen Volvo Cars Delray Beach from DealerRater.

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Great experience at Gunther VW in Delray.

Alex found the Atlad SUV with the specs I wanted and got me a good deal. He was very responsive and communicated often with updates.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Floricua, Alex's ability to listen and communicate to meet your needs landed you the Atlas with the specs you were looking for. Thank you for leaving our dealership your 5-star review and for providing us with your business.

Top notch people

Overall courteous smart,and professional.I like that.Pays attention to details and follow up.I would tecommend him yo sll my friends snd family. I trust him!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Markebloom, we are grateful to have earned your trust through our courtesy professionalism and attention to detail. Thank you in advance for your recommendations to your friends and family, we couldn't be happier to receive your review.

Made car shopping easy

The employees were knowledgeable, friendly, and actually listened to what I was looking for. Mike Veloz knows his cars well, and is very approachable. I felt like I could ask him any questions I had.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Jamora, it sounds like Mike was very respective to your questions and was able to find what you were looking for in your next new car. We are thrilled to be receiving your 5-star review and hear that you had an easy shopping experience with our team.

Very good experience

My experience was very good. Balvin Minto could not have been more helpful and patient with me as someone who does not enjoy the car buying thing. All staff were very good.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Donna, we are happy that Balvin and our team helped to make your car buying experience a very good one. Thank you for your 5-star review and for providing our team here at Gunther with your business.

Great experiance

This process was very easy from beginning to end. Chris was great. No pressure. Was not sure what I wanted so Chris talked us through all the options for the Volvo

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Cor, Chris was able to provide you with enough information and options so that you could make a successful and no-pressure decision during your Volvo purchase. Thank you for your business with Gunther and sharing your 5-star review with others.

Great service

I always use my good friend who is a lease broker. Gunther was able to beat that option. Between Chris’s great service and the manager ken they exceeded expections as I hate most car sales people. This was not the case with them. I would refer them any friends or family any time. Great work!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Josh, we are proud to have provided you with a deal and experience that exceeded your expectations. Receiving your recommendations for Chris and hearing you recognition for our ability to beat out your other options is a great success for the Gunther Delray Beach team. Thank you for your business and compliments for our services.

The dealership did everything to earn my business

Dick is a gentleman and he did everything to earn my business. What I liked most was I didn't have to spend hours going back and forth and spending hours in finance. The transaction took less than an hour! Keith delivered the car for us and he is the most knowledgeable person on the brand. The car is beautiful and very complex electronics, but Keith spent over an hour with my wife to ensure that she understood all the features of this beautiful automobile. Bravo!! A Plus!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.
Dealer response

Boochm,Dick and Keith were able to specialize your visit by assisting you in a quick purchasing process as well as showing you how each feature in your new Volvo works. We are very grateful to receive your review and earn your business through our efforts to supply you with our 5-star services.

Terrific customer service

Front to end top customer care. I've owned luxury cars for a long time and am used to excellent service. I have to say that Dominic gets an A+ for greeting, explaining and walking me through the initial maintenance check for my xc90. At the end, he got my internet back up in the car. What more could I ask for ?

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

SKIRSCHNER1, Dominick will be thrilled to receive your A+ review for his ability to break down your vehicle's maintenance needs and walk you through your XC90's servicing process. We are glad that he was able to provide you with an experience that is up to par with your standards. Thank you for your business and leaving such kind words for our services.

Great punctual service

A faulty factory dashboard part needed to be replaced in my new Golf and it was quickly resolved by the service manager Grody Abreu. He was execellent, professional and assured me it would not be an issue. He rdered the part, called me when it was available, set up appointment and was resolved while I waited.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Moni, your recent service visit with Grody sounds nothing less of perfect. His ability to replace a part in your dashboard in a punctual and professional manner is the reason we are receiving your review. We are glad Groby was able to resolve the matter quickly for you and we thank you very much for sharing.

wait time a little too long

Everyone at Gunther is super friendly and the only thing from me giving 5 starts is that my wait time was a little long. I had a 9am appointment. to check a possible leak in my tires and to do the emissions recall thing. At 10am Drew told me that they found a nail in two tires and they could repair them. He also recommended I replace my wipers. I agreed. It was almost 12 when they came to tell me my car was ready. Other than that, it was a great! Free coffee and HGTV in the wait room, which is clean and comfortable. No complaints about that!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

RFLLORI, we thank you for your patience as we were able to use that time to take great care of a number of repairs/replacement that your vehicle was in need for. We hope you can understand that providing your vehicle with the proper attention and care, allows us to ensure your safety once you're back out on the road. We appreciate your candid feedback for our team, facility, and services that were delivered to you.