Reviews
Quick, polite, and professional.
Quick, polite, and professional. I drive over a lot of screws, apparently, and have gotten a couple flats. This place has patched two separate tires and they’ve both been pleasant experiences.
Quick, polite, and professional.
Quick, polite, and professional. I drive over a lot of screws, apparently, and have gotten a couple flats. This place has patched two separate tires and they’ve both been pleasant experiences.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Our team is happy to assist with these unexpected tire repairs. Thank you for sharing your experience and we will be here the next time you need help. Best Regards, Cliff Gondek General Manager
The price for an oil change and tire rotation was
The price for an oil change and tire rotation was reasonable, especially with a military discount. Staff was friendly and vehicle work was completed by lunch time. Thank you!
The price for an oil change and tire rotation was
The price for an oil change and tire rotation was reasonable, especially with a military discount. Staff was friendly and vehicle work was completed by lunch time. Thank you!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Oil change and tire rotation.
Oil change and tire rotation. Made an appt and service on time. I love the video update by the technician.
Oil change and tire rotation.
Oil change and tire rotation. Made an appt and service on time. I love the video update by the technician.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit! Best Regards, Cliff Gondek General Manager
Great experience.
Great experience. Employees were very polite and helpful. Got a great vehicle for a great price.
Great experience.
Great experience. Employees were very polite and helpful. Got a great vehicle for a great price.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks, John! It's great to hear that your car buying experience was so pleasant and that you got a great deal on your new car. We appreciate your business and hope to work with you again in the future. Best Regards, Cliff Gondek General Manager
I had amazing service during my visit.
I had amazing service during my visit. I was able to find a vehicle in my price range and that was big enough for my needs. My salesman was very patient helping me find the right vehicle in my price range. He also was very informative. This was my first time at this dealership and my first Honda and I know it will be my first choice in the future.
I had amazing service during my visit.
I had amazing service during my visit. I was able to find a vehicle in my price range and that was big enough for my needs. My salesman was very patient helping me find the right vehicle in my price range. He also was very informative. This was my first time at this dealership and my first Honda and I know it will be my first choice in the future.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your kind words and for taking the time to leave us this 5-star review. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future. Best Regards, Cliff Gondek General Manager
Speedy and keeps you updated xxxxx xxxx xxxx xxxx xxxx
Speedy and keeps you updated xxxxx xxxx xxxx xxxx xxxx xxxx cxxx xxxx xxxx xxxx
Speedy and keeps you updated xxxxx xxxx xxxx xxxx xxxx
Speedy and keeps you updated xxxxx xxxx xxxx xxxx xxxx xxxx cxxx xxxx xxxx xxxx
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Our team is happy to know that your visit was worthy of a 5-star rating. Best Regards, Cliff Gondek General Manager
Nicholas was very knowledgeable, efficient, and friendly.
Nicholas was very knowledgeable, efficient, and friendly. The waiting area was comfortable and the snacks were a nice touch.
Nicholas was very knowledgeable, efficient, and friendly.
Nicholas was very knowledgeable, efficient, and friendly. The waiting area was comfortable and the snacks were a nice touch.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for choosing Germain for your automotive service needs. We are happy your enjoyed a quality experience and a comfy wait. See you next time for more amazing service from our team. Best Regards, Cliff Gondek General Manager
Very friendly and knowledgeable.
Very friendly and knowledgeable. Answered all my questions that I had regarding my old car and the new one. Are willing to take extea care of the new car I am getting. Very professional. Answered all my questions in terms that I could understand.
Very friendly and knowledgeable.
Very friendly and knowledgeable. Answered all my questions that I had regarding my old car and the new one. Are willing to take extea care of the new car I am getting. Very professional. Answered all my questions in terms that I could understand.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you Pat! We're happy to hear that you had a great experience with our team, and that they made you feel confident and well accommodated during your visit. We appreciate your business and look forward to working with you again in the future. Best Regards, Cliff Gondek General Manager
Everyone is very friendly there and very professional.
Everyone is very friendly there and very professional. Appreciate the way they treat their customers!!
Everyone is very friendly there and very professional.
Everyone is very friendly there and very professional. Appreciate the way they treat their customers!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Our customer's overall satisfaction is our utmost priority. Thank you for allowing us the honor of assisting with your automotive service needs. Best Regards, Cliff Gondek General Manager
Everyone was friendly & helpful.
Everyone was friendly & helpful. I had a recall & the service was quick. I received an email on 8/26 suggesting that I was due for my first service. I requested that also. All the was done was the fluids were checked. I was told that oil couldn’t be changed until I the life was below 30% and my car is at 50%. I drive 1 & 1/2 hours for my appointments and they only checked the fluids. On my invoice it said to schedule my next service at 10,000 miles. When I called back & explained my mileage was at 9938 I was told they couldn’t do anything. Very disappointing!!! I’m a senior citizen & thought they should have checked my tires, pressure & such as was described in the email.
Everyone was friendly & helpful.
Everyone was friendly & helpful. I had a recall & the service was quick. I received an email on 8/26 suggesting that I was due for my first service. I requested that also. All the was done was the fluids were checked. I was told that oil couldn’t be changed until I the life was below 30% and my car is at 50%. I drive 1 & 1/2 hours for my appointments and they only checked the fluids. On my invoice it said to schedule my next service at 10,000 miles. When I called back & explained my mileage was at 9938 I was told they couldn’t do anything. Very disappointing!!! I’m a senior citizen & thought they should have checked my tires, pressure & such as was described in the email.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase