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Gillespie Ford

(1,000 reviews)
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Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–9:00pm 7:00am–6:00pm
Tuesday 9:00am–9:00pm 7:00am–6:00pm
Wednesday 9:00am–9:00pm 7:00am–6:00pm
Thursday 9:00am–9:00pm 7:00am–6:00pm
Friday 9:00am–9:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 7:00am–3:00pm
Sunday Closed Closed
2024 consumer dealer award
View 1 awards
2024 consumer dealer award
New (888) 448-2207 (888) 448-2207
Used (888) 859-4824 (888) 859-4824
Service (888) 741-5348 (888) 741-5348

Reviews

(1,000 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Gillespie Ford from DealerRater.

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Edgar Huerta and Mike Gillespie really provide excellent

Edgar Huerta and Mike Gillespie really provide excellent VIP service in the car sales industry. They were quick to find me an appropriate car to test out and provided a great deal upon sale. I couldn’t be happier with the service. Thanks again, Gillespie Ford! I highly recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Door to door service.

Door to door service. Very good pricing and extremely friendly. Everyone I was in contact with was professional.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

I was recommended to Gillespie Ford by a friend of mine

I was recommended to Gillespie Ford by a friend of mine and the experience was outstanding. They were courteous, professional, quick and made the entire process easy and painless. Edgar, in particular, worked very hard to get me the deal I was looking for and delivered the car to me. It was, by far, the best experience I have ever had purchasing a vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I was shopping for a vehicle, and when I told my (long

I was shopping for a vehicle, and when I told my (long time) boyfriend that I was considering a Ford Edge, he suggested I talk to Gillespie Ford because he has been buying vehicles from Mike Gillespie for over 30 years. I worked with Edgar and could not have imagined any better service. My entire experience with him was professional, prompt and very courteous. I have 35 years of automotive experience and understand the industry very well. And it was with my background knowledge and initial exposure to Gillespie Ford that I chose to buy my vehicle from them, despite my living in Florida. My thanks and appreciation to Edgar, GM Jim and owner Mike for an outstanding experience and deal.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Exceptional customer service.

Exceptional customer service. Extremely polite, professional knowledgeable and helpful salesman. Helped in every step of the process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I bought a new car and sold them a car and their service

I bought a new car and sold them a car and their service was the best! Very professional, very helpful and very fair. I would recommend them to anyone buying or selling a car!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Our salesperson Edgar was extremely helpful, showing us

Our salesperson Edgar was extremely helpful, showing us multiple makes/models and pulling history and records on each. Overall a great experience and would come back again!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

From start to finish, and as usual, outstanding by Mike,

From start to finish, and as usual, outstanding by Mike, his entire team, and especially Edgar.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Truly the best dealership in Illinois.

Truly the best dealership in Illinois. The dealership is clean, a great environment, Friendly staff and goes above and beyond for their customers. Edgar has a radiant energy and has keep us up to date on finding the perfect car! His willingness to help find something within our price range and takes the time to give us all the details. This is our second car from Gillespie Ford and each and every time our experience is top notch. Gillespie makes you feel valued as a customer and makes you feel like part of the family upon leave. I will forever be a Gillespie ford customer!!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

we love the entire gillespie ford team.

we love the entire gillespie ford team. wonderful customer service. we have purchased 2 cars and love both.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.