Reviews
Great on time service
Mike Nankovitch my service advisor makes it getting car serviced a breez
- Customer service 5.0
- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Gerald, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!
They were great and helpful even with a new model like
They were great and helpful even with a new model like the EQE 350+. I would definitely recommend them to anyone looking to buy a Mercedes.
- Customer service —
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, it means so much to us that you chose our dealership! We appreciate your recommendation of Mercedes-Benz of Wesley Chapel and we hope to be of service again in the future.
Every one was very helpful while being friendly and
Every one was very helpful while being friendly and cheerful. They answered all of my questions in a very polite manner.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Every one was very helpful while being friendly and cheerful. They answered all of my questions in a very polite manner.
Hi Isabelle, we appreciate you taking the time to leave us a response. Don't hesitate to call us if you ever need anything. Be safe on the road!
My email is IsandFred@aol.com
We were traveling with our sprinter RV when the starter
We were traveling with our sprinter RV when the starter battery was failing. A quick call, assurances they could help, and we were fixed and out in the time they quoted. Very friendly, professional and efficient service team helping out weary travelers was just what we needed!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Marcia, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Very good in every aspect, Austin was very helpful.
Very good in every aspect, Austin was very helpful. You should not have a minimum.Sometimes good is all you need to say.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Wesley Chapel. Don't hesitate to call us if you ever need anything. Be safe on the road!
Service at Mercedes Benz Wesley Chapel
Excellent customer service. My service agent Austin was great! He kept me updated periodically and got me out of there in great time. Going forward I definitely will be having my vehicle serviced at the Wesley Chapel location.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Adriel, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!
Susan always takes great care of us.
Susan always takes great care of us. Mike and Susan were very conscientious in trying to diagnose a small issue. The car is running better than ever. I’m so grateful to Susan Cardoso for her professional and knowledgeable handling of our needs.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Wesley Chapel. Thank you so much for being one of our valued guests and we look forward to your next visit!
Thorough, efficient service, as requested by my service
Thorough, efficient service, as requested by my service advisor, Lindsey, including complimentary car wash. Advisor explained thorough steps taken by service tech, even though no issue was found...that's nice to hear once in a while.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!
Lindsey was a great help.
Lindsey was a great help. Answered all questions and we received our quote for new tires in a timely manner. We did get the tires there and are very happy with the service we received.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!
Arrived late in the service bay with a tire issue.
Arrived late in the service bay with a tire issue. I was promptly greeted by Alfonso who directed me to Darryl who assured me about my concern, replaced the tire, got me on my way. A real pro concerned about customer satisfaction. Thank you!
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great visit
Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.