Reviews
Everyone worked their best to help me with an issue....
Everyone worked their best to help me with an issue.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent service from pull-up to pull-out!!Very...
Excellent service from pull-up to pull-out!! Very friendly atmosphere with service associates always willing to assist you. Additionally, honest assessment of your car needs. Greg John
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Clean, good service. Online booking worked great. Nice...
Clean, good service. Online booking worked great. Nice waiting room with Wifi. Justine is doing an excellent job taking care of customers car care needs.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Always great service at West Herr Infiniti. Service is...
Always great service at West Herr Infiniti. Service is always performed beyond my expectations. Makes me glad I purchased and have service done at West Herr.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I was very surprised to have my vehicle serviced so...
I was very surprised to have my vehicle serviced so promptly as I was a walk-in. I can’t say enough about this dealership and their Service Dept . Never had a bad experience!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Very happy with your sales and services!
My experience was flawless, I was given a loaner car...
My experience was flawless, I was given a loaner car conducive to my needs, my brakes were replaced at a decent price and Justine was wonderful. Extremely accommodating and extremely efficient.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Everybody at the dealership was great. Justine answered...
Everybody at the dealership was great. Justine answered thoroughly all our questions and helped us pick the right vehicle and made the transaction smooth and easy for us, she is great! This was my second car I bought from her. Jonathon was also very helpful and addressed our concerns Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great service department. Responsive and very helpful....
Great service department. Responsive and very helpful. James goes out of his way to ensure your satisfaction. THX Weat Herr Infiniti Williamsville!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Dan Fabrizio Jr is very knowledgeable about the vehicles...
Dan Fabrizio Jr is very knowledgeable about the vehicles that are sold. He is very kind and considerate to what you want in a vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Fantastic job by all
Wonderful job by all of the workers ,great service at all ends.would definitely go there again to buy a car ....it is a super place . Tiffany provided us with terrific service
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
