Reviews
I have had nothing but great service,especially this
I have had nothing but great service,especially this time. They went above and beyond to help me get into a new car. My agent was Justin M. And he was great. He genuinely cared!
I have had nothing but great service,especially this
I have had nothing but great service,especially this time. They went above and beyond to help me get into a new car. My agent was Justin M. And he was great. He genuinely cared!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Tried for over a week to reach out & get a salesperson to
Tried for over a week to reach out & get a salesperson to physically call me only to have no response. Even sent messages to individual salespeople & still nothing. Unless you walk in with a briefcase full of cash, don’t bother!
Tried for over a week to reach out & get a salesperson to
Tried for over a week to reach out & get a salesperson to physically call me only to have no response. Even sent messages to individual salespeople & still nothing. Unless you walk in with a briefcase full of cash, don’t bother!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hello Patrick, Your feedback is important to us here, and I would appreciate the opportunity to speak with you to address your feedback about your recent experience with our Sales Team regarding the level of customer care and communication that you have encountered when inquiring about a vehicle that you had an interest in. Please email me with your preferred contact information. Thank you, Steve Plyler Sales Manager Preston GM Superstore splyler@prestonauto.com
Tried for over a week to get any salesperson to contact
Tried for over a week to get any salesperson to contact me to no avail. A lady named Natalie Jones stated via text that someone would contact me for two days in a row but never received any contact. E-mailed Justin Mciltrot & also received no response. If you don’t have a briefcase full of cash don’t bother trying to purchase a car here! Worst customer service I’ve ever seen at ANY auto dealership!
Tried for over a week to get any salesperson to contact
Tried for over a week to get any salesperson to contact me to no avail. A lady named Natalie Jones stated via text that someone would contact me for two days in a row but never received any contact. E-mailed Justin Mciltrot & also received no response. If you don’t have a briefcase full of cash don’t bother trying to purchase a car here! Worst customer service I’ve ever seen at ANY auto dealership!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Patrick, Our Sales Team takes pride in providing top-notch customer care, and I would like to discuss your feedback regarding the level of communication that you have received. Can you please email me with your preferred contact information? Sincerely, Steve Plyler Sales Manager Preston GM Superstore splyler@prestonauto.com
I would recommend Preston service to anyone that wants a
I would recommend Preston service to anyone that wants a great experience. I am very pleased with all the service I have received
I would recommend Preston service to anyone that wants a
I would recommend Preston service to anyone that wants a great experience. I am very pleased with all the service I have received
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The Preston Service Department has always been extremely
The Preston Service Department has always been extremely helpful and professional when service is needed on our vehicles.
The Preston Service Department has always been extremely
The Preston Service Department has always been extremely helpful and professional when service is needed on our vehicles.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Paul is fantastic to work with in service.
Paul is fantastic to work with in service. Always kind, thoughtful, knowledgeable- couldn’t recommend more.
Paul is fantastic to work with in service.
Paul is fantastic to work with in service. Always kind, thoughtful, knowledgeable- couldn’t recommend more.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Justin was great and helped me get my new truck.
Justin was great and helped me get my new truck. He is super helpful and friendly. I would recommend him to anyone on getting you set up with a new ride!
Justin was great and helped me get my new truck.
Justin was great and helped me get my new truck. He is super helpful and friendly. I would recommend him to anyone on getting you set up with a new ride!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
He was great with our trade in!
He was great with our trade in!! Great guy all around!! Hope he went home and got some sleep after we were there lol
He was great with our trade in!
He was great with our trade in!! Great guy all around!! Hope he went home and got some sleep after we were there lol
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Everything from the trade in to the sale and the
Everything from the trade in to the sale and the financing went smooth!! Couldn’t have asked for a better experience!! Thank you guys for all you did for us!!
Everything from the trade in to the sale and the
Everything from the trade in to the sale and the financing went smooth!! Couldn’t have asked for a better experience!! Thank you guys for all you did for us!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Excellent service and communication every time I have
Excellent service and communication every time I have dealt with paul in the service department
Excellent service and communication every time I have
Excellent service and communication every time I have dealt with paul in the service department
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair