Reviews
Always the best!
Chris Stoker is one of the best customer services representatives anywhere. His customer success management style is both refreshing and appreciated. Rare in today's business world.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Exceptional customer service.
Juan provided great service as usual. I accidentally took the loaner car key back to work with me, and he sent someone to pick it up. Service to my car was done right and done quickly. Nice job Autobahn.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Outstanding
Went in for recall of airbag. arrived an hour early. got me in immediately, did all the required paperwork. job only took took about 45 minutes. car washed and ready to go
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The Best Dealership Service In FW
Purchased my BMW from Autobahn 3 years ago, and the twice-yearly service visits have been perfect. Great service, loaner cars when I've needed one, and my service advisor doesn't push for repairs that aren't necessary. Price is average for a BMW dealership (I recommend that everyone purchase the extended warranty).
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Service
Excellence service I received as for my 1st time attending this location. I highly recommend this location to anyone with a BMW. Looking forward with future service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
First service on my BMW!
I bought my car at Autobahn ! I live in Dallas so I was hesitant to drive all the way back to Ft. Worth for service! But they got me in and out real quick! Very friendly people there, nice place! I will in the future drive back to Ft. Worth for service! Very Happy!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Very professional and considerate of time.
I was in to drop off the lease return of my vehicle and all employees i encountered were very friendly and helpful, which is nice.... especially considering i was not there to purchase a new car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
excellent service
i enjoy going to the fort worth autobahn to have my car serviced. They are always friendly and i enjoy working with them. They are able to provide me with a loaner car every time and almost always are done with my vehicle in the same day.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Charlie always takes great care of me!
Charlie always takes good care of me. The team seems organized, efficient and friendly. Service center is always clean. Only issue is BMW service always seems high.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Love my new X5
Our Salesman, Brian, was very responsive from the initial contact through the final purchase and orientation. Never felt any pressure to buy. Definitely one of the most positive car buying experiences we have ever had. Generally I would pick a root canal over buying a new car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
