Reviews
Another awesome service visit
Mark Britton always professional, efficient and knowledgable! New C3 losing air constantly, called Mark, flexible enough to let me come insame day. Took care of my issue as always and out within an hr.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Surprisingly Great Service
Staff were extremely friendly, courteous and responsive. The car was ready earlier than expected and I have no reservations about using them again for my service needs.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Outstanding service with Chris Stoker
Always professional service, friendly staff, I have used Chris Stoker as my service advisor since 2006 when we bought our BMW x5. I can count on Chris to provide fair honest appraisals of work needed.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great Service
It's hard to find good customer service these days. I drive from Dallas to Fort Worth because the service at this dealership is great!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Autobahn Cares About Customer
Autobahn demonstrated that they are one of a very few dealerships that actually care about customers. Work performed was as promised and attention to detail was outstanding. I have been to most of the dealerships in DFW area and Autobahn is the best. For example, all the dealerships wash your vehicle afterwards but Autobahn will hand dirt the all the door and trunk seams and is the only one that cleaned my rims.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Fast, friendly, excellent service.
We are always satisfied with the service we receive from Autobahn BMW. The staff is always friendly and willing to listen to my questions. And the service has been wonderful.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Exceeded my Expectations!
Buying a BMW here was fast and easy! Gary Walker was AMAZING all the way around! Danny was very helpful! A great car buying experience!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Lease of a 530
Great experience. Brian Hodges is helpful , knowledgeable and professional. The Genius Jeff helped with the transition to new technology and Mike Emery is always great in service!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent service. Responsive.
Very efficient and professional service. On time. Knowledgeable, responsive and courteous staff. Five stars. Very pleased. Also, all questions were answered promptly and in a complete manner. Car was washed and clean at pick up!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Rude behavior Mr Brandon in Finance department
After the lease period of our BMW X5, we went to buy our car and were shocked with arrogant and rude behavior of Mr Brandon in Finance department.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
