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Autobahn Motorcars

(1,466 reviews)
2021 state dealer award
View 11 awards
2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 national dealer award 2018 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award

Reviews

(1,466 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Autobahn Motorcars from DealerRater.

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Another awesome service visit

Mark Britton always professional, efficient and knowledgable! New C3 losing air constantly, called Mark, flexible enough to let me come insame day. Took care of my issue as always and out within an hr.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Surprisingly Great Service

Staff were extremely friendly, courteous and responsive. The car was ready earlier than expected and I have no reservations about using them again for my service needs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Outstanding service with Chris Stoker

Always professional service, friendly staff, I have used Chris Stoker as my service advisor since 2006 when we bought our BMW x5. I can count on Chris to provide fair honest appraisals of work needed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great Service

It's hard to find good customer service these days. I drive from Dallas to Fort Worth because the service at this dealership is great!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Autobahn Cares About Customer

Autobahn demonstrated that they are one of a very few dealerships that actually care about customers. Work performed was as promised and attention to detail was outstanding. I have been to most of the dealerships in DFW area and Autobahn is the best. For example, all the dealerships wash your vehicle afterwards but Autobahn will hand dirt the all the door and trunk seams and is the only one that cleaned my rims.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Fast, friendly, excellent service.

We are always satisfied with the service we receive from Autobahn BMW. The staff is always friendly and willing to listen to my questions. And the service has been wonderful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Exceeded my Expectations!

Buying a BMW here was fast and easy! Gary Walker was AMAZING all the way around! Danny was very helpful! A great car buying experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Lease of a 530

Great experience. Brian Hodges is helpful , knowledgeable and professional. The Genius Jeff helped with the transition to new technology and Mike Emery is always great in service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent service. Responsive.

Very efficient and professional service. On time. Knowledgeable, responsive and courteous staff. Five stars. Very pleased. Also, all questions were answered promptly and in a complete manner. Car was washed and clean at pick up!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Rude behavior Mr Brandon in Finance department

After the lease period of our BMW X5, we went to buy our car and were shocked with arrogant and rude behavior of Mr Brandon in Finance department.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.