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Ken Ganley Subaru North Olmsted

(3,988 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 3:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–7:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–3:00pm
Sunday 11:00am–5:00pm Closed
2024 state dealer award
View 17 awards
2024 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2022 state dealer award 2014 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (440) 588-2085 (440) 588-2085
Used (440) 588-2086 (440) 588-2086
Service (440) 249-6264 (440) 249-6264

Reviews

(3,988 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ken Ganley Subaru North Olmsted from DealerRater.

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Great and quick service!

Great and quick service! Would definitely buy another car from the team. Very helpful. Kristy is very nice and got us everything we wanted. Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Samantha, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Subaru North Olmsted! Please don't hesitate to reach out to us if there's anything more we can do!

The sales staff was great.

The sales staff was great. Not pushy and patient while my wife made her decision. My wife was nervous about having to go into a dealership and negotiate, but we received a great deal and we were treated well.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Mike, We're glad you had a great experience with us. Thank you for choosing us to do business with. We appreciate the 5-star review!

Wonderful service in both sales and financing.

Wonderful service in both sales and financing. Great team to work with, friendly, patient and very knowledgeable. I would highly recommend the Ken Ganley North Olmstead Subaru dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Marie, Thank you for the kind words. We appreciate your 5-star review!

Nate made the process of buying a new car painless.

Nate made the process of buying a new car painless. Amanda the Sales Manager and Mike Finance also helped make the process smooth. Highly recommend them all.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your 5-star review. We appreciate it!

Kristy Tomcho was amazing explained and answered all of

Kristy Tomcho was amazing explained and answered all of our questions regarding purchasing new or buying out lease.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Dealer response

Thank you for your 5-star review. We appreciate it!

It was an easy process.

It was an easy process. The staff was very knowledgeable and friendly. Nothing more to say in order to fill the twenty five word requirement

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Patricia, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

I have purchased my 2025 Hyundai Limited on February

I have purchased my 2025 Hyundai Limited on February 10th. Sales lady Kyrstin Sparenga was recommended to me by another customer who I met on social media in a group that discusses that specific vehicle. It was a pleasure working with Kyrstin, and I am very happy with the way my trade-in as well as my new vehicle was presented to me. Finance manager Louis Cheers was very pleasant to deal with as well, as I had told Kyrstin and him upfront not to bother with any kind of additional warranties and coverage as I was a cash buyer. Both had listened well and after signing the necessary papers to get my car registered and a title issued, I was in and out of Louis' office within 10 minutes. I have talked to someone from service about a question regarding the Blue Link app, and I think if I ever need service, I will be in good hands there as well. I am very pleased with the entire experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for your 5-star review. We appreciate it!

Gannon and Igor are professional and thorough, I would

Gannon and Igor are professional and thorough, I would highly recommend buying or leasing a Subaru from them and Ken Ganley Subaru North Olmsted, Ohio.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Michelle, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Subaru North Olmsted. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Great experience at this location - would definitely

Great experience at this location - would definitely recommend stopping in to see Woody for your buy/lease needs. I would definitely recommend this dealership to others.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Karen, Thank you for the kind words about Woody. We appreciate the 5-star review!

Overall experience was super professional and

Overall experience was super professional and informative. Both Gannon and Nick were kind and helpful, always more than helpful in answering my questions about services and payment. 10/10

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

April, we are so pleased you enjoyed your visit to Ken Ganley Subaru North Olmsted!