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Smail Kia

(569 reviews)
Sales hours:
Service hours:
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Sales Service
Monday 8:00am–5:00pm 7:00am–7:00pm
Tuesday 8:00am–5:00pm 7:00am–5:00pm
Wednesday 8:00am–5:00pm 7:00am–5:00pm
Thursday 8:00am–5:00pm 7:00am–5:00pm
Friday 8:00am–5:00pm 7:00am–5:00pm
Saturday 9:00am–5:00pm 8:00am–5:00pm
Sunday Closed Closed

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Reviews

(569 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Smail Kia from DealerRater.

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I had the Pleasure of working with JESSE and Christian on the Smail Kia team on a Transaction involving an elderly relative. I received kind professional assistance and options to a complicated transaction . Thank You Smail Kia !!!

I had the Pleasure of working with JESSE and Christian on the Smail Kia team on a Transaction involving an elderly relative. I received kind professional assistance and options to a complicated transaction . Thank You Smail Kia !!!

Rating breakdown (out of 5):
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Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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I have worked with Smail for years and Brittany for years! I now have my first Kia! Would not go anywhere else!

I have worked with Smail for years and Brittany for years! I now have my first Kia! Would not go anywhere else!

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, we are very happy we could provide you with a positive experience! Thanks again for the recommendation, and have an amazing day!

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Mike P was awesome and made the process seamless! Would definitely recommend. The finance dept was also great and got me the best deal!

Mike P was awesome and made the process seamless! Would definitely recommend. The finance dept was also great and got me the best deal!

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, we are very happy we could provide you with a positive experience! Thanks again for the recommendation, and have an amazing day!

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We waited an hour and a half. We were in for regular service. Happy with the service department and the team that worked on our vehicle

We waited an hour and a half. We were in for regular service. Happy with the service department and the team that worked on our vehicle

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi We appreciate your positive review about your recent experience with us! We hope to be of service to you again in the future. Best wishes, Smail Honda!

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I have been using Smail Kia for over 10 years now. The service is always great and they are knowledgeable and fair. Rob is a pleasure to work with and I look forward to the next purchase.

I have been using Smail Kia for over 10 years now. The service is always great and they are knowledgeable and fair. Rob is a pleasure to work with and I look forward to the next purchase.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for the fantastic review! Our team works hard to ensure every customer has an exceptional experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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Our Kia K5 had to be towed to Smail Kia from the turnpike. RJ was quick to contact me to find out the details of what happened before it broke down. He had the issue diagnosed and resolved later that same day. I was impressed with the quick and honest service I received at Smail. I will be back for additional servicing.

Our Kia K5 had to be towed to Smail Kia from the turnpike. RJ was quick to contact me to find out the details of what happened before it broke down. He had the issue diagnosed and resolved later that same day. I was impressed with the quick and honest service I received at Smail. I will be back for additional servicing.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for the fantastic review! Our team works hard to ensure every customer has an exceptional experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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Great selection of vehicles; friendly staff; excellent customer service; Jesse is a great salesperson, he was very helpful with our decision to purchase our vehicle!

Great selection of vehicles; friendly staff; excellent customer service; Jesse is a great salesperson, he was very helpful with our decision to purchase our vehicle!

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi We appreciate your positive review about your recent experience with us! We hope to be of service to you again in the future. Best wishes, Smail Kia!

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Service was great on my Kia Sorento and RJ in the Kia service department kept me updated several times. I am very happy with the service I received!

Service was great on my Kia Sorento and RJ in the Kia service department kept me updated several times. I am very happy with the service I received!

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi We appreciate your positive review about your recent experience with us! Come back soon! Best Wishes, Smail Kia!

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Service was quick and I really like the shuttle to the casino and back while car was being serviced

Service was quick and I really like the shuttle to the casino and back while car was being serviced

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you so much for your positive comments about Smail Kia! Feel free to reach out to us if you need anything. Have a wonderful day.

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Always get great and prompt service. I enjoy working with RJ in Kia section. Very nice young man.

Always get great and prompt service. I enjoy working with RJ in Kia section. Very nice young man.

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi , thank you so much for your positive comments about Smail Kia! Feel free to reach out to us if you need anything. Have a wonderful day

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