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Leith Ford

(433 reviews)

Reviews

(433 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Leith Ford from DealerRater.

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Great Service

First time at this ford service center and have to say that the follow up and customer service was great; Kate followed up professionally and promptly meeting all my questions.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Not Happy

This is the first time in 5 years that I’m giving a bad review I didn’t receive a video as usual, I couldn’t get in touch with my service rep. Per his phone numbers and no explanation of service and amounts. I was quoted on appointment time around $260. For the flush. I had oil change with $15 coupon tire rotation free as I purchased tires there. Ended up $424. Approx.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 1.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Add on bedliner, cover

Excelllent installation of bedliner and cover. Job completed on time with no inconvenience at a reasonable price. Would not hesitate to use dealership again for service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great service

My Advisor was great, knowledgeable and thorough. Prices were fair and I really loved the video update feature. I will definitely return for future service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great Customer Services

The staff at Leith Ford is great. They're personable, professional, and attentive. They made sure to keep me abreast of what was going on with my vehicle. I like the feature of the technician who was working on my car sending me a video. There were also a few discounts applied due to my being a repeat customer. That was a bonus.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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No pressure a great dealership

I’ve called these folks on the last minute, this entire team is really impressive.. I’m not an easy customer but they have always come through! I’ll stop here for service as long as my Ford still runs.. Thanks John

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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No pressure a great dealership

I’ve called these folks on the last minute, this entire team is really impressive.. I’m not an easy customer but they have always come through! I’ll stop here for service as long as my Ford still runs.. Thanks John

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Service Maintenance

Great service, appreciated the ride home and delivery of my vehicle in the afternoon. Went through checklist verifying overall status regarding maintenance items, I'll be back:)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Worth the drive.

Drove 6 hours to purchase. Worth every second. Would recommend and will deal with again in the future. Smooth, seemless transaction. Thank You for the Jeep.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great service.

The appointment date and work that had to be done was all very well handed. The team at Ford was awesome. John was nice to talk to and costumer focused. He answered all the questions I had.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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