Reviews
Write a reviewjessmhurley@gmail.com
Very friendly low pressure dealership, as a GM employee it makes me happy to see a dealership that really seems to be behind the brand and the customer, not making a quick buck off of every customer.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Garber Linwood Customer service
Excellent customer service, excellent service staff.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
John, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!
2017 Malibu
Great experience at the dealership, love the new vehicle. You guys rock!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We're so glad you love your vehicle! Let us know if there's anything else we can do! Thanks for choosing Garber Chevrolet Linwood!
Oil Change and tire rotation
To start out, I bought my used 2012 Chevy Malibu here about one year ago, with many problems from the minute I drove it out of the lot. Kevin, a previous employee here was the only one who made me feel confidant that they would fix the problem, which they eventually did, Kevin is now gone and Adam is the first person you see when you come in. There is never a friendly greeting with a smile when you walk in and it always feels like you are not a priority when you are there. I was asked if I wanted my car washed while I had it there, which I said yes, but did they have to really even ask? Good customer service should have been to just do it. Then they said they would call when it was done, but after having my car all morning I called to check and see if it was done. I was immediately put on hold by Adam and apparently forgotten about, so I drove to the dealership, while I was still on hold, pulled in the parking lot, when my call was answered, I told him I just pulled in and would talk to them in person. My care had not been washed, after they asked! So I waited for another 10 minutes for them to wash it, then when I left I checked my gauges and noticed that they had not reset the oil life. How basic! Not a big deal, as I can do that myself, but it's all those little things that are good customer service and make the difference.
- Customer service 2.0
- Buying process —
- Quality of repair 3.0
- Overall facilities 5.0
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you Nicole for taking the time to speak with us over the phone. We apologize for your less than favorable experience and hope that you give us another shot to earn your business in the future. As a friendly reminder, we do make sure to ask our customers if they want their car washed as some people are very particular about only washing their vehicle themselves. Once again, we hope to see you again to change your perception of our dealership.
Servicee
Great service Friendly people. Adam was very helpful
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Betty, thank you for taking the time to leave us feedback. You really made our day today.
Survey
Very happy with the service and why do I have to provide a 50 character answer to you
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Harold, thank you for taking the time to leave us feedback. Wishing you a great day until the next time we meet.
new car
Courtney Kunc was great very nice !Garber chevrolet in linwood mi is one of the best dealer ships i have been to .
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you Deborah for the five star review! We appreciate the feedback!
Excellent Dealership
I want to give a big shout out to Mike Woodman. Saw a 2017 Demo Chevy Red truck on line, drove 66 miles from home to see it, didn't meet my needs, but Mike worked with me for about 3 hours. After a test drive and some talking, I decided on a beautiful truck and got the pricing I needed. I went back the next day with my 2014 Ford F150, and traded it for a CHEVY. Love the truck and I can say that the Garber-Linwood Dealership treated me right. I wasn't just a number to them. Jay
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Jay. Handyman Repair, thank you for taking the time to leave us feedback. Wishing you a great day until the next time we meet.
Leasee - M.F.Halstead
Positive experience! Sales rep was personable, knowledgeable and excellent in describing all facets of the vehicle, an Equinox.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for leaving this detailed feedback about your experience with Garber Chevrolet Linwood. Wishing you a great day until the next time we meet.
Service
Excellent same day service. Will definitely make this my dealer of choice for service
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks Bill, for leaving us this response. Wishing you a great day until the next time we meet.