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Family Ford

(88 reviews)
Sales hours: 8:00am to 6:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 8:00am–6:00pm 8:00am–5:00pm
Tuesday 8:00am–6:00pm 8:00am–5:00pm
Wednesday 8:00am–6:00pm 8:00am–5:00pm
Thursday 8:00am–6:00pm 8:00am–5:00pm
Friday 8:00am–6:00pm 8:00am–5:00pm
Saturday 8:00am–2:00pm 8:00am–12:00pm
Sunday Closed Closed

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Reviews

(88 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Family Ford from DealerRater.

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Machanic was dirty, got in and out of my car and it still

Machanic was dirty, got in and out of my car and it still smells like Burnt oil. Left used oil all over my belly pan . I would think that a dealer would be more concerned about cleanliness than some quick lube place but now I have my concerns.

Machanic was dirty, got in and out of my car and it still

Machanic was dirty, got in and out of my car and it still smells like Burnt oil. Left used oil all over my belly pan . I would think that a dealer would be more concerned about cleanliness than some quick lube place but now I have my concerns.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
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We had a fantastic experience at Family Ford.

We had a fantastic experience at Family Ford. We went in knowing what we wanted, they found the exact vehicle and there was no pressure to purchase. They truly wanted to make sure it was the car we wanted. After we decided this was the one - the purchase was seamless and the easiest we have ever experienced. Everyone is incredibly friendly, experienced and has your best interest at heart.

We had a fantastic experience at Family Ford.

We had a fantastic experience at Family Ford. We went in knowing what we wanted, they found the exact vehicle and there was no pressure to purchase. They truly wanted to make sure it was the car we wanted. After we decided this was the one - the purchase was seamless and the easiest we have ever experienced. Everyone is incredibly friendly, experienced and has your best interest at heart.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you so much Guy Rogers for the 5 STARS and review for Family Ford in St. George, SC. Your new vehicle will bring you years of enjoyment. We are so glad we made the experience seamless and easy. We hope to see you in the future for routine maintenance. Take care!

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Mr westbury was very proficient and easy to work with in

Mr westbury was very proficient and easy to work with in purchasing my vehicle. He made me feel like he valued my business. He had the exact vehicle that I needed for my business.

Mr westbury was very proficient and easy to work with in

Mr westbury was very proficient and easy to work with in purchasing my vehicle. He made me feel like he valued my business. He had the exact vehicle that I needed for my business.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much Sublett Mcalhany for the 5 STARS and detailed review of a recent purchase from Family Ford in St. George, SC. We are thrilled Benny Westbury was able to make your purchase easy on the exact vehicle you need for your business. It will bring you years of enjoyment. We look forward to seeing you in service for routine maintenance. Take care!

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Family ford was awesome to work with.

Family ford was awesome to work with. Great people and great staff! I would highly recommend them.

Family ford was awesome to work with.

Family ford was awesome to work with. Great people and great staff! I would highly recommend them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Had the opportunity of using Family Ford for a required

Had the opportunity of using Family Ford for a required service on my company truckwhich is a 2019 F-150. We are required to always have services done at a dealership when we can't do so in-house and Family Ford was the only one with availability in comparison to some of the bigger dealerships who had wait times up to two weeks out. Went to their location in St. Georges which was only about 25 minutes away from my workplace in Walterboro, and was greeted and warmly received. I waited for my vehicle and it took less than 1 hour to do the requested services and I was on my way back to work. I got their "The Works" service which includes a free tire rotation along with the other items I'm required to get.

Had the opportunity of using Family Ford for a required

Had the opportunity of using Family Ford for a required service on my company truckwhich is a 2019 F-150. We are required to always have services done at a dealership when we can't do so in-house and Family Ford was the only one with availability in comparison to some of the bigger dealerships who had wait times up to two weeks out. Went to their location in St. Georges which was only about 25 minutes away from my workplace in Walterboro, and was greeted and warmly received. I waited for my vehicle and it took less than 1 hour to do the requested services and I was on my way back to work. I got their "The Works" service which includes a free tire rotation along with the other items I'm required to get.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Very easy going, friendly and helpful.

Very easy going, friendly and helpful. Benny was very informative and helpful through the whole process. I will buy my next vehicle from him.

Very easy going, friendly and helpful.

Very easy going, friendly and helpful. Benny was very informative and helpful through the whole process. I will buy my next vehicle from him.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Informative!

Informative!.and honest. Ann was very professional and welcomeiing. Very pleased with Service. Will go back.

Informative!

Informative!.and honest. Ann was very professional and welcomeiing. Very pleased with Service. Will go back.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Purchased from The Automobile Advisor and it was a great

Purchased from The Automobile Advisor and it was a great choice because of all of the safety features. Mom is enjoying her new vehicle

Purchased from The Automobile Advisor and it was a great

Purchased from The Automobile Advisor and it was a great choice because of all of the safety features. Mom is enjoying her new vehicle

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Customer oriented.

Customer oriented....easy to work with!! Very good buying experience. I am very excited about my new SUV!

Customer oriented.

Customer oriented....easy to work with!! Very good buying experience. I am very excited about my new SUV!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Very helpful one of the easiest trades we have ever done.

Very helpful one of the easiest trades we have ever done. Bennie had paperwork ready and went over with us in a timely manner. Both Bennie and Jennifer were very knowledgeable on my new vehicle. Happy customer thanks!

Very helpful one of the easiest trades we have ever done.

Very helpful one of the easiest trades we have ever done. Bennie had paperwork ready and went over with us in a timely manner. Both Bennie and Jennifer were very knowledgeable on my new vehicle. Happy customer thanks!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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