Reviews
I purchased my 2018 f150 from Family Ford back in...
I purchased my 2018 f150 from Family Ford back in 2018.Since then they have done the service for me.They get you in and out in a timely manner. I am always satisfied with their work.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Bronco Sport
After trying several Ford Dealers in NC to find a Badlands at a fair price was impossible I expanded search to SC and I am so glad I did...Jennifer was extremely knowledgeable about all the features of the new Bronco and so helpful with the buying process which was done over the phone and approved in 1 hour!!! no haggling no up sell price was agreed upon including trade value of my car and set up day to pick up and 1 hour later I was having lunch in Bistro 221 , absolutely the highest recommendation , will be back for the big Bronco next year
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much Kevin Miele for the 5 STARS and review of your complete purchase experience with Jennifer Powell at Family Ford. We appreciate the review on how easy the process was over the phone for price, trade appraisal, and approval over the phone. And describing the ease to complete the delivery so you could enjoy lunch at a local restaurant - Bistro 221. The Badlands will bring you years of enjoyment. We look forward to seeing you in the future for your next purchase of a full size Bronco. Take care!
Amazing customer service, Jennifer was a delight to work...
Amazing customer service, Jennifer was a delight to work with. The vehicle was ready right when I got there. Would highly recommend anyone looking to purchase a vehicle to use Family Ford! Hard to beat the prices as well.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Buyer
Friendly, helpful and always enjoy going in for service on my vehicles.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you so much Diane Edwins for the 5 STARS and review on CARS.com on a recent service visit with us. We appreciate it and look forward to seeing you in the future for routine maintenance. Take care!
Service review
Identified the issue and quick service. Great work!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much William Powell for the 5 STARS and review! We are so glad we were able to assist you in service. We look forward to seeing you in the future for routine maintenance. Take care!
The problem was not corrected and it could have been...
The problem was not corrected and it could have been noticed if the car had been driven 1/2-1 mile to see if the sensor went off after it was reset. This has caused having to make another appointment to have the problem fixed.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Great Buying Experience!
Great local dealer with an awesome sales manager! The way car buying should be.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 3.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much A Williams for the 5 STARS and review of your recent purchase at our dealership! We truly appreciate it! Take care!
F150 Purchase
This was the 3rd truck we have bought from Benny Westbury and without exception he worked with us to get us the best deal possible
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much David Kekel for the 5 STARS and review of your recent purchase of a new truck from Benny Westbury! We truly appreciate it! We look forward to seeing you in service for routine maintenance. Take care!
We find that Family Ford consistently performs to our...
We find that Family Ford consistently performs to our expectations. Each member of the dealership I deal with always have performed greatly. I fully recommend them. After having bought 3 cars at Family Ford, I know them well. Ask for Benny.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Easiest Car purchase I've ever made!
I drove over 2 hours from my home town to purchase a car from Family Ford. Best buying process I've ever had.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much Linda Yannotti for the 5 STARS and review of your recent purchase experience with Family Ford. We appreciate the review and we are here to assist you with any future needs! Take care!