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Porsche St. Louis

(369 reviews)
Visit Porsche St. Louis
Sales hours: 9:00am to 6:00pm
Service hours:
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Sales Service
Monday 9:00am–6:00pm 7:30am–6:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–6:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm Closed
Sunday Closed Closed
2020 state dealer award
View 4 awards
2020 state dealer award 2019 state dealer award
2020 consumer dealer award 2019 consumer dealer award
New (314) 227-0452 (314) 227-0452
Used (314) 262-4835 (314) 262-4835
Service (314) 428-9170 (314) 428-9170

Reviews

(369 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Porsche St. Louis from DealerRater.

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Service

I recently purchased a 911 Carrera 4S convertible from FL and was driving it back to MN when I realized the tires needed to be replaced. Luckily we were in St. Louis so we stopped into the only Porsche dealership in the area without an appointment. The entire staff was extremely helpful and accomadating and we were back on the road in less than 2 hours. I would highly recommend!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

2004 Porsche review

Great service and setting very clean Commutation was good and service done timely Would use the service again and let others know about the dealership

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Loss of power steering

Excellent service. Called in morning and got appointment in the afternoon. Out in 2 hours. Excellent service reps with nice and clean waiting area. Very satisfied

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

911 routine service

Excellent service all-around. I was greeted promptly, my car was taken to the service area immediately, and the work was completed in less than anticipated time. Waiting area is excellent, well-appointed with snacks.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

10000 mile service

Great service, accommodated time for my busy schedule was really nice of them fast efficient I really appreciated make my time for me at the same day I called .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Tech Inspection

I brought my car in for a tech inspection for a track day at Gateway. The inspection was seamless and the customer service top notch as usual. I have brought my car in for service previously, it’s nice you offer this service at no charge through the Porsche Club.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

70,000 mike service.

As always, easy to set up the appointment. My wife brought my car in for service. Everything was taken care of as soon as she got there. The service was performed in about the promised amount and for less than the estimated cost. No one else touches my car for service or repairs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

top notch

My first visit to the new dealership for service and it was fantastic. New, clean, state of the art equipment and all employees were eager and happy to be there. I had tire change, brake fluid flush, and wheel alignment done in no time with great attention to detail. And prices were very reasonable too. Highly recommended!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great 5-star review! We look forward to your next visit!

Jim in Service the very best

Jim always take care of my two Porches on an exclusive basis, he is aware of ever repair, he understands the limitations of my warantees.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-stars!

Check Engine

Brought in my Cayenne S to analyse the „check engine“ light. I was talked to change a valve for $600. After picking up the car the alarm light went off immediately again. I had to make a 2nd appointment. Then I was told that the mechanic servicing the car pinchet a gasket. No quality check has been made after the first visit. This is very poor quality assurance before returning a car back to the customer. For a service like this I can go to any shop on Manchester in the furure.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are genuinely sorry your service experience with us was not as expected. Please know, this is not the type of service we strive to provide our customers with. Contact me directly at CForce@porschestlouis.com so we can discuss towards a resolution! -Chad Force, Service Manager.