Malcolm Cunningham Chevrolet

Great customer service and automobile is perfect for me. The salesman was knowledgeable and made the process easy. I would refer my family and friends to the business.

Michael my salesman is top notch answered all my questions and assisted me with everything I need and even put up with my grumpy xxx he's the best if you visit this dealership ask for him!!!!

I came in for a vehicle and left with one thanks to my salesperson Mirari. Sorry if the spelling is incorrect, but he was a wonderful gentleman and made the whole process worth being there.

Was just looking when I arrived, no intentions on purchasing that day. Met my salesman Nate and he exceeded his job requirements and showed me all benefits of getting � New vehicle there.

Demond was great. He took care of my vehicle like it was his own. He makes sure the vehicle maintenance is complete and done in a timely manner.

If you are looking for excellent customer service and a friendly staff go see Mike Jones at Malcolm Cunningham Chevrolet. Recently took my suburban there for an electrical problem and they were awesome. It’s hard to find good customer service these days but these guys are first class.. in and out in a timely manner and was updated constantly on the progress. After several bad experiences at other dealerships it’s good to know that someone still cares about customer service. I called several places and they would not give me an appointment for weeks. I called Malcolm Cunningham and they got me in and out the next day. I highly reccomend this service department

Salesman was fine. The office and other staff are not very good. They do what makes dealership trips terrible. I was told 3 lies: We will bring the car to you ( I bought online with cash- I live 3 1/2 hours away). I ended up have to drive 2/3 +of the way to pick up ( had to arrange someone to take me and drive my a car back). Then I was told that the vehicle has multiple keys. I was given 1 key and was told the other keys would be mailed along with my papers ( and told me the day it should arrive). Now told that it only has 1 key. Also was told that we had a bottom line number. Soon after when getting a cashier's check, the price went up over $200. Avoid these people at all cost! It was a terrible and costly experience.

It went well I would recommend to a friend and come again. They didn't take a long time and he made sure I was comfortable and I am glad that they worked on my car.

Shady dealership. Twice I've done business with them and they tried to runa credit check without my consent. Fortunately, my credit files were locked. They pretended to just "need my information." I purchased a car with cash for my granny and then financed one for myself. I had been pre-approved & didn't need them to do anything but follow the lender's instructions. They ran a credit check, anyway. I tried to give them them another chance when I wanted to purchase a truck. Again, they wanted my ID to pull up my profile. They were attempting to run a credit check again without my consent. Hard inquiries have negative impacts to people's scores, and they know that. It's shameful that they're so callous and so desperately in need of sales that they would resort to unethical behavior. We weren't in desperate need of a vehicle. We were just shopping around to make a decision. This did not warrant an application or profile or credit check.

Some time earlier this year, my tires were rotated with an oil change. The sensors didn't match the tires. I finally learned the correct matches. I brought my truck in for an oil change and was adamant about not doing the tire rotation. Terrance (who was a new face to me) told me actually my vehicle needs it and the sensors would match the tires. I told him it was fine but he insisted that they would corrected and apologized. So my oil was changed and tires were rotated. Plus, air in all 4 tires. And then after, a long talk with the Lord about the prices, Terrance told me I had over $100 in points and could use them to pay for the services provided. I called 3 people on the way home to share the news. Then I received a call about my customer service experience. I'll keep driving 30 minutes and likely buy new vehicle there some time in the future. Thank you for great customer service. And for reference I waited in the lobby while they worked, laughing at tiktoks.