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Pride Chevrolet

(242 reviews)

Reviews

(242 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Pride Chevrolet from DealerRater.

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My experience with pride is great and my service

My experience with pride is great and my service representative Morgan was excellent it was a pleasure dealing with pride Chevrolet and with Morgan.you should be proud she works for your company.raise would not hurt and hopefully you keep her around for a long time.

My experience with pride is great and my service

My experience with pride is great and my service representative Morgan was excellent it was a pleasure dealing with pride Chevrolet and with Morgan.you should be proud she works for your company.raise would not hurt and hopefully you keep her around for a long time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Paul! We're so glad Morgan made your service experience enjoyable. We truly value her, and we'll definitely pass along your kind words to her. Your support means a lot to us! Thank you from all of us at Pride Chevrolet!

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They quickly determined my front camera was bad.

They quickly determined my front camera was bad. Ordered the new part and quickly put it in. Great fast service. However i now hear a rattling noise from the camera enclosure so im guessing its a loose cable connection. Ill have to call them for a resolution

They quickly determined my front camera was bad.

They quickly determined my front camera was bad. Ordered the new part and quickly put it in. Great fast service. However i now hear a rattling noise from the camera enclosure so im guessing its a loose cable connection. Ill have to call them for a resolution

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello Gilbert, thank you for sharing your feedback about our fast and efficient service here at Pride Chevrolet. We apologize for any inconvenience and we'd like to help resolve the rattling noise from the camera enclosure. Please contact us at your convenience. Thank you, David Roberts - Service Manager - 781-599-2608

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They had my work truck and plow for two weeks and ended

They had my work truck and plow for two weeks and ended up ordering the wrong part. I also asked them to change light bulbs that I provided, and that was never done. Because a snowstorm was coming, I had to pick up the truck as-is. When I did, they had actually made the plow wiring worse, to the point where I couldn?t plow at all. Despite no meaningful work being completed on the truck or plow, I was still charged $500 for labor. This situation is unacceptable. Someone needs to reach out to me to address this issue.

They had my work truck and plow for two weeks and ended

They had my work truck and plow for two weeks and ended up ordering the wrong part. I also asked them to change light bulbs that I provided, and that was never done. Because a snowstorm was coming, I had to pick up the truck as-is. When I did, they had actually made the plow wiring worse, to the point where I couldn?t plow at all. Despite no meaningful work being completed on the truck or plow, I was still charged $500 for labor. This situation is unacceptable. Someone needs to reach out to me to address this issue.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Morgan was great.

Morgan was great. I've worked with her a few times. Always a pleasure to work with her.

Morgan was great.

Morgan was great. I've worked with her a few times. Always a pleasure to work with her.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Dealer response

We appreciate your business and your shoutout to Morgan! Thanks from the Pride Chevrolet Team!

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I went there to look for a truck the sales person Joe

I went there to look for a truck the sales person Joe showed me a couple of trucks fell in love with the one I got now service is excellent. I would refer all my friends to this dealership.

I went there to look for a truck the sales person Joe

I went there to look for a truck the sales person Joe showed me a couple of trucks fell in love with the one I got now service is excellent. I would refer all my friends to this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

It sounds like you found the perfect truck and had a smooth, enjoyable experience with Joe. Thank you for choosing Pride Chevrolet, and congratulations on the new ride!

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Wonderful service.

Wonderful service. Fit me in last minute. Always make time and answer questions. Entire staff are wonderful to deal with.

Wonderful service.

Wonderful service. Fit me in last minute. Always make time and answer questions. Entire staff are wonderful to deal with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Carol, we’re glad our team could assist you last minute and answer your questions with professionalism here at Pride Chevrolet. Thank you for choosing us and sharing your feedback. See you again! Safe travels!

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The survey is addressed to Barbara it is Otis who takes

The survey is addressed to Barbara it is Otis who takes Care of our vehicle, due to his work and knowledge in the automotive industry he is best suited for this survey. Now per he working with Morgan Murphy MM I call her means magnificent Murphy outstanding customer service knowledgeable experience courteous as well very pleasant we look forward our continued service while at Pride Chevy thank P.S. Mrs Murphy takes time to listen to the customer concerns. Thank you Morgan

The survey is addressed to Barbara it is Otis who takes

The survey is addressed to Barbara it is Otis who takes Care of our vehicle, due to his work and knowledge in the automotive industry he is best suited for this survey. Now per he working with Morgan Murphy MM I call her means magnificent Murphy outstanding customer service knowledgeable experience courteous as well very pleasant we look forward our continued service while at Pride Chevy thank P.S. Mrs Murphy takes time to listen to the customer concerns. Thank you Morgan

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
Worked with:
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Dealer response

Hi Otis, we're pleased to hear Morgan and the team made your service experience a top-notch one. We appreciate your trust in us, and we look forward to your continued business. Thank you for choosing Pride Chevrolet!

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I got an oil change on my 2019 Silverado it was quick

I got an oil change on my 2019 Silverado it was quick great service with a smile.

I got an oil change on my 2019 Silverado it was quick

I got an oil change on my 2019 Silverado it was quick great service with a smile.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We are so happy that our Pride Chevrolet team earned your positive rating. Thanks, Chauncey!

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Good service, nice and kind personal, very fast,

Good service, nice and kind personal, very fast, excelente service, I recommend Pride Chevrolet. Thank you all

Good service, nice and kind personal, very fast,

Good service, nice and kind personal, very fast, excelente service, I recommend Pride Chevrolet. Thank you all

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Jorge, it's awesome to hear that you had such a great experience with our team at Pride Chevrolet! We truly appreciate your recommendation and your kind words. See you next time!

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This is a very good dealership.

This is a very good dealership. I would recommend it to anyone. I am always very satisfied, especially today with Joe Pace. He was very pat ient with me and answered all of my many questions. It was a pleasure to deal with him. He took care of everything for me.

This is a very good dealership.

This is a very good dealership. I would recommend it to anyone. I am always very satisfied, especially today with Joe Pace. He was very pat ient with me and answered all of my many questions. It was a pleasure to deal with him. He took care of everything for me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

Cammie, we are delighted to hear your feedback about Joe and our team! Thank you for choosing Pride Chevrolet and for your glowing recommendation. Safe travels ahead!

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