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Columbia Acura

(2,288 reviews)
Visit Columbia Acura
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–12:00pm
Sunday 12:00pm–4:00pm Closed
2025 consumer dealer award
View 1 awards
2025 consumer dealer award
New (513) 297-2320 (513) 297-2320
Used (513) 297-2612 (513) 297-2612
Service (513) 297-2762 (513) 297-2762

Reviews

(2,288 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Columbia Acura from DealerRater.

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Very helpful , polite and professional.

Very helpful , polite and professional.Service was quicker than I thought it would be and they always clean my car after the service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Easy and fast experience.

Easy and fast experience. Nice staff and they explained things really well so much appreciated

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great customer service.

Great customer service. I put a LOT of miles on my Acura so probably need service more frequently than most.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

The service I received was prompt, and everyone I

The service I received was prompt, and everyone I interacted with was friendly and professional.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Car services were done on time as promised.

Car services were done on time as promised. Car was serviced and cleaned at no charge.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Incredibly efficient at getting me in and out.

Incredibly efficient at getting me in and out. Everyone was friendly and made it a positive experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Oil change why was the battery disconnected ?

Oil change why was the battery disconnected ? Lost all the settings and now my phone chargers are not working

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Difficult to schedule appts with the service dept.

Difficult to schedule appts with the service dept. Never receive call backs. This will be my last Acura purchase

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Thanks for the work on my car and the professional

Thanks for the work on my car and the professional service you provided. Much appreciated. Marina

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Everyone we came into contact was friendly, courteous,

Everyone we came into contact was friendly, courteous, and professional. It was refreshing to leave an auto related business feeling like we were treated fairly and that they weren't trying to pull one over on us. The waiting area was clean, bright and had way more amenities than I've ever seen or would expect in an auto maintenance shop.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.