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Hawk Mazda

(2,055 reviews)
2025 state dealer award
View 12 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award

Reviews

(2,055 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hawk Mazda from DealerRater.

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Dealer was responsive to my questions / needs, and did

Dealer was responsive to my questions / needs, and did not take a hard sell approach when negotiating the deal.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

He is an awesome person to deal with.

He is an awesome person to deal with. It was our second time with him. Very honest and straightforward, explaining every detail. He will always answer our questions. We are a deaf couple. We communicate by writing the notes. Possible 15 worth pages. We do; hopefully he will still be in the office for years.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at Hawk Mazda. Please don't hesitate to reach out if there's anything additional we can do for you.

They’re a polite and informative dealership, they were

They’re a polite and informative dealership, they were respectful and didn’t take too much time setting things up.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Dionte and our sales rep, Norm were both excellent.

Dionte and our sales rep, Norm were both excellent. They were very knowledgeable and made is very comfortable purchasing our new Mazda. Would highly recommend both these individuals to our friends and family.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Hawk Mazda! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

I wanted to share my positive experience at Hawk Mazda.

I wanted to share my positive experience at Hawk Mazda. Katie provided exceptional service — she was knowledgeable, friendly, and went out of her way to make the process smooth and stress-free. Her professionalism and attention to detail truly stood out and made my visit a pleasure. I’m very happy with my experience and would gladly recommend Hawk Mazda and Katie to others.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Raul and the dealership were knowledgeable and friendly.

Raul and the dealership were knowledgeable and friendly. Second vehicle from them! I’ll buy again from them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hello, we're happy you found our staff to be so supportive during your experience here at Hawk Mazda. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Jordan was great to work with!

Jordan was great to work with! I appreciated the transparency throughout the car buying process. Jordan took the time to explain the various controls and features in my new car that I was not familiar with, as well as how to use the Mazda app. He is highly knowledgeable and I would recommend him and this dealership to friends and family any day.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hello, we're happy you found our staff to be so supportive during your experience here at Hawk Mazda. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Great people and very helpful.

Great people and very helpful. Car was as expected the photos and description on the website matched everything.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

I was ready to move forward with the purchase of a

I was ready to move forward with the purchase of a vehicle from Hawk Mazda, but the lack of follow-up from the sales team completely derailed the process. Despite showing clear interest and being prepared to buy, I experienced delayed responses and poor communication. It felt like I had to chase them just to stay in touch, which is not how any customer should be treated—especially when serious about making a purchase. In the end, their lack of professionalism and urgency pushed me to take my business elsewhere.

Rating breakdown (out of 5):
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  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Hi Bryan, it's upsetting to hear that you did not receive the top-notch service we strive to provide. We'd like the opportunity to turn your experience around. Please reach out to Customer Care Manager, Daryl Woltman at 779-260-4311 at your earliest convenience to discuss how we can turn this experience into a positive one.

Hawk Mazda did everything to make sure my experience was

Hawk Mazda did everything to make sure my experience was wonderful. They made the experience of buying a new car enjoyable and effortless.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.