Reviews
Has good service on timely mater goin in out of this time...
Has good service on timely mater goin in out of this time and recommended issues that I need for my vehicle that I would recommend others
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!
John was very helpful getting me a new car, setting up my...
John was very helpful getting me a new car, setting up my on star and everything else that needed to be set up. Took my test drive to my husband that couldn’t be with us so he could check it out.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
The person I spoke to in parts and or service let me...
The person I spoke to in parts and or service let me know what I needed and how much and when it would be done.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you for taking the time to let us know how we did. We're always happy to help if you ever need anything else! Have a wonderful day!
Great place to go for great service. They got me in the...
Great place to go for great service. They got me in the next day. my truck got an alignment they took their time to do it right. Keep up the good work.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi there, thank you for your kind words about our dealership! Please don't hesitate to reach out to us if you ever need anything else. We look forward to seeing you again at your next visit!
Sean was so awesome and easy to deal with. I never got...
Sean was so awesome and easy to deal with. I never got that feeling I get in most other repair shops when you wonder if they're just trying to juice you out of your money. He did everything I asked him to and was up front about everything. A 1 experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!
Very clean. Great experience from the moment I pulled in,...
Very clean. Great experience from the moment I pulled in, from the service writer to the mechanic. Defiantly will be back for any future service
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're happy to hear that you had a great service experience with us. We truly appreciate your business and hope we can continue to be of service to you in the future. Take care!
I had my first service call and it was good but radio...
I had my first service call and it was good but radio issue wasn’t solved. Kelvin changed whole experience to positive. Thank you Kelvin!
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi there, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
Hi there, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
Super satisfied with customer service, Manny was very...
Super satisfied with customer service, Manny was very professional and friendly. Eric in the service department is also super professional and knowledgeable, i apperciate all their efforts to resolve my problem.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad to hear you found our staff was so knowledgeable and helpful! Please don't hesitate to reach out if there's anything additional we can do for you.
I bough my car from them in 2016. They put in a car I...
I bough my car from them in 2016. They put in a car I love. I always take my car back to them for routine maintenance because of the professional attention and I don’t feel like I’m getting cheated. Waiting room is always clean and they plenty of room to sit.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
Justin is the best! So kind so patient! He explained...
Justin is the best! So kind so patient! He explained everything in details. I had issue my car would not start for a completely different reason why I brought it in and I had to jump it but I told him about it and told him next day it started no issues. He took the time to xx my battery in my car and in my key fob and they were both bad and needed to be replaced. Most places will say well it started today your fine. Nope he made sure I was taking care of including the other issues I had brought it in for! He is the best you guys need to give him a bonus if your not already.Every time I come in he is awesome! Makes sure I get a rental if you guys will have my care more than a day.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hawk Chevrolet Of Joliet. Please don't hesitate to reach out if there's anything additional we can do for you.
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hawk Chevrolet Of Joliet. Please don't hesitate to reach out if there's anything additional we can do for you.