Reviews
Great
Casey was very friendly, knowledgeable about the Corvette. He made you feel like family. The whole process went very smoothly.. Amy was also very helpful with OnStar.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!
My experience with Hawk
Had a fantastic experience with Brian Biddle and sales manager also named Brian who were very professional and helpful. Would definitely recommend this dealership to anyone
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for the 5 star review. We appreciate it!
Quick New Lease
Great service from Danny at Hawk Chevrolet in Joliet! Needed a new car fairly quickly, and Danny knew just what would work best for my needs.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, your wonderful feedback and rating mean a lot to us. We hope to be of service to you again in the future. Best wishes, Hawk Chevrolet of Joliet
Time consuming
Granted, I was a walk-in, but after they found the issue and told me they were starting on it they told me it would only take 20 mins. to fix. Ended up taking 1 hour. Good thing i was already off of work. Just dont quote people a certain time then take way longer. Even the new TVs they have set up to let you know your promised time of it being done was not correct. Was 15 mins after the promise time.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact our Customer Experience Manager, Amy Birmingham at (815) 272-9385 to discuss your concerns, as your satisfaction is of utmost importance to us. Take care!
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact our Customer Experience Manager, Amy Birmingham at (815) 272-9385 to discuss your concerns, as your satisfaction is of utmost importance to us.
No nonsense car dealership
Great service, Tom actually listened to what I needed and showed me options accordingly. As a first time buyer, Tom made me feel comfortable and confident about my purchase!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thank you again for choosing Hawk Chevrolet of Joliet and we hope to see you again.
10/10 would recommend
Todd was very quick and helpful! I’ve not experienced this same treatment at any other dealership. I’m pretty young compared to other customers so I was not used to being treated like an actual customer until I came here!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi there, thank you for taking the time to leave a review for us at Hawk Chevrolet of Joliet. We're happy we could meet your expectations! We hope to see you soon!
Best car dealer ( Jesus Rodriguez)
I came in today expected to not get a car at all but Jesus just completely changed my entire day around he showed me one car and i loved it ! At first it was expensive and i wasnt going to get it but Jesus told me not to worry and he saved me a lot of money and a lot of time he is one of the best dealers anyone can ask for i recommend seeing him if you want a car!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Wow, we're glad you had such a wonderful experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Never updated as to what was going on...
Customer service is terrible when dropping off your car it was supposed to be done in an hour at the end of the day at 3 o'clock I called it wasn't even looked at. 2 weeks to get an appointment .now today is Friday The car is going to get work done Monday What do these people do do they go out and have a liquid lunch because they certainly weren't fixing cars and a beautiful weekend in my Corvette sits in the garage at hawk Chevy really this is the best you can do.. 0 stars for you...
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hi, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Here at Hawk Chevrolet of Joliet, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (815) 214-9907 to discuss ways we can better serve you in the future.
I have already talk to a manager and he doesn’t do anything ... why isn’t this review on the website you don’t want anybody to know the truth that there is terrible customer service nobody returns calls nobody tells you what’s going on .it sure would be nice if this service advisor will call us to say they’re actually working on the car and then call us when it’s done .
Buena experiencia
Vine a qui buscando una buena Silverado y Martín me ayudó a conseguir una buena oferta y una buena Silverado.. es un buen representante y muy buena atención al cliente gracias Martín y resolvió mis dudas en todos gracias Martín...
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Best dealership around
James Wolff is the best to work with. He’s helpful & honest and made this experience a lot easier. I would highly recommend him to anyone!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, thank you for sharing your positive experience! James will be happy to have been recommended. We hope to see you soon!