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Hawk Chevrolet of Joliet

(4,784 reviews)
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–7:00pm
Tuesday 9:00am–9:00pm 7:00am–7:00pm
Wednesday 9:00am–9:00pm 7:00am–7:00pm
Thursday 9:00am–9:00pm 7:00am–7:00pm
Friday 9:00am–9:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 8:00am–4:00pm
Sunday Closed Closed
2014 state dealer award
View 4 awards
2014 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2020 consumer dealer award

Reviews

(4,784 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Helped me out of a debt!!!

Thank you for all ur help ill recommend my friends and family! You guys are outstanding. Went to other dealerships n they didnt help me

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

Exceptional Service

All around great service from the Sales Team (Tom Saieg), Finance and service department. We will continue to be loyal Hawk Chevy/Cadillac customers for years to come. Thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Our staff is committed to providing each of our clients with the best automotive experience! We can't wait to see you again, have a great day.

Cadillac service

Great friendly service. Would definitely come back. They were very helpful. I waited for my car within a reasonable time. Great job Cadillac. I’m a forever custoner

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

It is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!

2018 Camaro

Very helpful and easy to work with. That goes a long way at a dealership! Huge thanks to Mindy for her dedication to making this a wonderful experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for sharing your positive experience! Mindy will be happy to have been recommended. We hope to see you soon!

Excelente servicio, gracias Jesus

Gracias Jesus Rodriguez por el grandioso servicio, nos ayudó a conseguir la troca de mis sueños una 2019 Silverado 2500, me supo explicar todo bien y se los recomiendo que vengan con el. Gracias Jesus por toda la ayuda.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great service

Brought my Tahoe in for 2nd. Service. Hawk did a full check of my vehicle, changed oil , rotated tires and washed the car. Promised the car back in one hour and they were right on time. Very happy overall.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Our staff is committed to providing each of our clients with the best automotive experience! Thank you again for choosing Hawk Chevrolet of Joliet and we hope to see you again.

What an amazing experience!

We walked in ended up with a good salesman Martin Aguilar that didn't put any pressure and gave us a great deal on our new 2019 Chevrolet Trax. Also want to thank the sales manager Will and the rest of the staff.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! We look forward to your next visit! Take care!

So easy!

I put off getting an oil change because I am so busy. I went in on my lunch break, got the oil changed. There was a recall that needed to be taken care of and I thought oh great when will I have time for this. The girl assisting me I think her name was Mila, said no.problem.we will take you back to work and.pick.you up when you get off. She made every thing super easy. My car was all.taken care of with absolutely no stress on my part Thank you ! I will continue to use them for all cute services needed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We want all our clients to have a comfortable and stress-free experience with us! We sincerely value your business and look forward to your next visit!

Great help

Thank you so much for you helping and getting me in to something I will come back and see you for my upgrade just don’t quit before I come back 😂

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! We sincerely value your business and look forward to your next visit!

Awesome salesperson

My salesperson Martin was great. He was very friendly and took his time to help me find a good car for my son...I give him 5 stars. Would give him more if I could. Only reason I gave the dealership 3 stars, instead of 5....we were told we could get the car under a certain price and then later we were told there was no way....very disheartening. Pretty average for a dealership.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact our Customer Experience Manager, Amy Birmingham at (815) 272-9385 to discuss your concerns, as your satisfaction is of utmost importance to us.