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Audi San Francisco

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (55 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (55 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Audi service dept. SF

Frank santos is the best! Very professional. He will take care of all your Audi needs

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Car service

Great service!! Would definitely recommend to anyone. Klever is the man!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Audi Service

Klever helped me replace my blown fuse, THANK YOU!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Thanks Klever

Great and honest service done by Audi SF, thank you Klever

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Parts and Service

So receptive to my spontaneous visit. Took care of me right away and had me back on the road in 15 min

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great customer service by Omar hamed

Frank santos is the best car advisor I ever meet honest .smart .and professional. I'm glad finally I have royal motor team take care about my car thank for all of you and specially my car advisor frank santos

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service!

Frank Santos, thank you! Not only did you fix the problem with my car in less than 5 minutes, but you also replaced my rear windshield blade for free! I hope that everyone in this shop can take a cue from the excellent customer service that Frank showed us today.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Frank is great!

Frank was very customer service driven. Very helpful and quick. He helped me with an expired coupon and was very efficient.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great Service Department

Came in at 8am for scheduled service of a Q5. Met with Chris Sung. Within about 5 minutes my car was in and being worked on. Very efficient IT based customer intake. They reflect the times in how they use technology to save time for customers and deliver a great customer experience. Place is also spotless and waiting area is great with tv, wifi, coffee and comfortable chairs. This place gets it right.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Excellent service

My service advisor, Johnny Liu is the most professional and knowledgeable advisor I have ever had. I have owned Audis for the past 15 years, and have been to numerous dealerships. He is by far the best! Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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