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Brownsville Toyota

(2,316 reviews)
2025 consumer dealer award
View 6 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award

Reviews

(2,316 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Brownsville Toyota from DealerRater.

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Instalaciones amplias, confortables, una atención

Instalaciones amplias, confortables, una atención esmerada y de calidad con pleno conocimiento de sus productos y adaptables a mi presupuesto. Definitivamente una grata experiencia

Instalaciones amplias, confortables, una atención

Instalaciones amplias, confortables, una atención esmerada y de calidad con pleno conocimiento de sus productos y adaptables a mi presupuesto. Definitivamente una grata experiencia

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Gracias por compartir su experiencia con Brownsville Toyota. Nos alegra que haya encontrado nuestras instalaciones cómodas y a nuestro equipo atento. Esperamos seguir siendo su opción confiable.

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Albert has helped me out twice already and he has made a

Albert has helped me out twice already and he has made a difference in the service I have received.

Albert has helped me out twice already and he has made a

Albert has helped me out twice already and he has made a difference in the service I have received.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for being a valued customer here at Brownsville Toyota. Reach out to us if there is anything else that we can do for you.

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Excellent experience with every visit.

Excellent experience with every visit. Brownsville Toyota...what an exceptional team you have in parts and service Big thanks to Abigail and Micheal S. for making me feel like I was their number one customer.

Excellent experience with every visit.

Excellent experience with every visit. Brownsville Toyota...what an exceptional team you have in parts and service Big thanks to Abigail and Micheal S. for making me feel like I was their number one customer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're grateful to hear about your positive experience with our parts and service teams at Brownsville Toyota. Thank you for the kind words, and we wish you all the best.

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Great service.

Great service. Fast, friendly and very profesional. I will be back whenever I need to be back.

Great service.

Great service. Fast, friendly and very profesional. I will be back whenever I need to be back.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're glad you had a positive experience with our team at Brownsville Toyota. Thank you for your kind words.

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Martin was very helpful and courteous.

Martin was very helpful and courteous. Martin walked me out to my vehicle and opened the door for me. Martin also provided me some discounts that were very helpful.

Martin was very helpful and courteous.

Martin was very helpful and courteous. Martin walked me out to my vehicle and opened the door for me. Martin also provided me some discounts that were very helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We appreciate you acknowledging our team. It's great to hear they were able to assist with the discounts. Thank you for your review of Brownsville Toyota.

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Great and fast service.

Great and fast service. Cleanes environment. Good coffee with hot chocolate, and free water. I would like to add some plugs in the waiting area.

Great and fast service.

Great and fast service. Cleanes environment. Good coffee with hot chocolate, and free water. I would like to add some plugs in the waiting area.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your thoughts. We're happy to hear about your positive experience at Brownsville Toyota and appreciate the feedback on our facilities.

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So far from the sales experience to service I have not

So far from the sales experience to service I have not had any negative issues.

So far from the sales experience to service I have not

So far from the sales experience to service I have not had any negative issues.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're glad to hear everything has been going smoothly at Brownsville Toyota. Thanks for taking the time to share your experience.

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Jerry was great at helping me get such a good deal!

Jerry was great at helping me get such a good deal! Excellent customer service skills, super understanding, and great at answering all my questions. 10/10

Jerry was great at helping me get such a good deal!

Jerry was great at helping me get such a good deal! Excellent customer service skills, super understanding, and great at answering all my questions. 10/10

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're pleased to hear our team could assist you so well. Thank you for sharing your experience with us at Brownsville Toyota.

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Joshua was great at helping us get a good deal.

Joshua was great at helping us get a good deal. Excellent customer service skills, very empathetic and great at answering all my questions. 10/10

Joshua was great at helping us get a good deal.

Joshua was great at helping us get a good deal. Excellent customer service skills, very empathetic and great at answering all my questions. 10/10

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We’re delighted to know our Sales Team provided excellent customer service and addressed all your questions with care. It’s great to see your experience at Brownsville Toyota reflected the professionalism and empathy we strive for with every guest.

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It’s always a pleasure when you get greeted by Abigail

It’s always a pleasure when you get greeted by Abigail for your service she is very efficient always has a smile on her face and kind. She’s very thorough and communicates with you. Whatever service needs to be done to the car. I’m always grateful for her.

It’s always a pleasure when you get greeted by Abigail

It’s always a pleasure when you get greeted by Abigail for your service she is very efficient always has a smile on her face and kind. She’s very thorough and communicates with you. Whatever service needs to be done to the car. I’m always grateful for her.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words about our team. We appreciate your feedback and look forward to assisting with your car's service needs again at Brownsville Toyota.

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