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INFINITI of Lexington

(63 reviews)
Visit INFINITI of Lexington
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–5:30pm
Tuesday 9:00am–7:00pm 7:30am–5:30pm
Wednesday 9:00am–7:00pm 7:30am–5:30pm
Thursday 9:00am–7:00pm 7:30am–5:30pm
Friday 9:00am–7:00pm 7:30am–5:30pm
Saturday 9:00am–6:00pm 8:00am–1:00pm
Sunday Closed Closed
New (859) 251-6729 (859) 251-6729
Used (859) 305-9331 (859) 305-9331
Service (859) 305-9265 (859) 305-9265

Inventory

See all 85 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since August 2015.
INFINITI of Lexington has been serving Central Kentucky for nearly 40 years. Our family owned dealership strives every day to provide outstanding customer service to our clients. From the beginning stages of the purchasing decision to maintaining and servicing your vehicle long after your purchase INFINITI of Lexington is here to assist you.
Luxury Should Be Lived in

Service center

Phone number (859) 305-9265

Service hours

Monday
7:30am–5:30pm
Tuesday
7:30am–5:30pm
Wednesday
7:30am–5:30pm
Thursday
7:30am–5:30pm
Friday
7:30am–5:30pm
Saturday
8:00am–1:00pm
Sunday
Closed

Reviews

(63 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of INFINITI of Lexington from DealerRater.

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We took my son’s G37 in for a diagnostic.

We took my son’s G37 in for a diagnostic. The price was fair and we were not sold any additional services not needed to repair the car. Jay was a pleasure to deal with

We took my son’s G37 in for a diagnostic.

We took my son’s G37 in for a diagnostic. The price was fair and we were not sold any additional services not needed to repair the car. Jay was a pleasure to deal with

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review!!

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I had an awesome experience with Deon!

I had an awesome experience with Deon! He was prompt and went above and beyond to assist us with our car search. His kindness and professionalism was very refreshing and I am happy to report he is an exceptional customer service agent. Thank you Deon for your time and all your help!

I had an awesome experience with Deon!

I had an awesome experience with Deon! He was prompt and went above and beyond to assist us with our car search. His kindness and professionalism was very refreshing and I am happy to report he is an exceptional customer service agent. Thank you Deon for your time and all your help!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much, Natalie! We appreciate you taking the time to leave feedback for INFINITI of Lexington. We think Deon is great, too!

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Loving our new car!

Loving our new car!! Vee listened to everything we wanted, helped us find the vehicle we wanted/needed, and was extremely helpful with any questions that we had.

Loving our new car!

Loving our new car!! Vee listened to everything we wanted, helped us find the vehicle we wanted/needed, and was extremely helpful with any questions that we had.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much! We appreciate your trust with INFINITI of Lexington and Vinsetta!

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Fast responses and willing to work with the customer.

Fast responses and willing to work with the customer. I ended up not buying at all but I would highly recommend them.

Fast responses and willing to work with the customer.

Fast responses and willing to work with the customer. I ended up not buying at all but I would highly recommend them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for allowing us the opportunity to assist you!

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Enjoy excellent service and friendly department.

Enjoy excellent service and friendly department. Trust their work. I like to look at the new models.

Enjoy excellent service and friendly department.

Enjoy excellent service and friendly department. Trust their work. I like to look at the new models.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! We appreciate your trust with INFINITI of Lexington.

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Infiniti of Lexington and staff are amazing!

Infiniti of Lexington and staff are amazing! Always get that warm pleasant feeling upon arrival. The facility is always well maintained and clean. The hot and cold drinks are easily accessible along with snacks. Always enjoyable to go there for service and to purchase a vehicle. Highly recommend to anyone looking for a trusted dealership!

Infiniti of Lexington and staff are amazing!

Infiniti of Lexington and staff are amazing! Always get that warm pleasant feeling upon arrival. The facility is always well maintained and clean. The hot and cold drinks are easily accessible along with snacks. Always enjoyable to go there for service and to purchase a vehicle. Highly recommend to anyone looking for a trusted dealership!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you very much for your kind words! We appreciate your trust with INFINITI of Lexington!

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The Service team at Infiniti of Lexington is the best

The Service team at Infiniti of Lexington is the best Service Department I have had the privilege to work with. Unlike most businesses today, they actually do care about their customers. Jim, Dan, Joe & the rest of the Service team do an outstanding job!!

The Service team at Infiniti of Lexington is the best

The Service team at Infiniti of Lexington is the best Service Department I have had the privilege to work with. Unlike most businesses today, they actually do care about their customers. Jim, Dan, Joe & the rest of the Service team do an outstanding job!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your review! We appreciate you very much.

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I was in the market for a mid-size SUV, my husband had

I was in the market for a mid-size SUV, my husband had passed away recently, and this was going to be the first time I would be purchasing a vehicle on my own. I spent an entire weekend visiting dealerships throughout the area. From the moment I walked on the lot at Infiniti of Lexington I knew this was the place I wanted to purchase from. The experience from start to finish was pleasant and professional. Kindness, patience, and understanding coupled with genuine interest in finding me the perfect vehicle made the process easy and efficient. Of all the dealerships I had visited, Infiniti outshined them all. The ease of the purchase surpassed my expectations. And the service after sale benefits and programs that I automatically received was just another added bonus. After driving a Lincoln for the last several years I never imagined I would change to something else. However, this dealership has just earned a new lifetime customer. Tiffany S. Letcher County, KY

I was in the market for a mid-size SUV, my husband had

I was in the market for a mid-size SUV, my husband had passed away recently, and this was going to be the first time I would be purchasing a vehicle on my own. I spent an entire weekend visiting dealerships throughout the area. From the moment I walked on the lot at Infiniti of Lexington I knew this was the place I wanted to purchase from. The experience from start to finish was pleasant and professional. Kindness, patience, and understanding coupled with genuine interest in finding me the perfect vehicle made the process easy and efficient. Of all the dealerships I had visited, Infiniti outshined them all. The ease of the purchase surpassed my expectations. And the service after sale benefits and programs that I automatically received was just another added bonus. After driving a Lincoln for the last several years I never imagined I would change to something else. However, this dealership has just earned a new lifetime customer. Tiffany S. Letcher County, KY

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind review! We appreciate you both very, very much!

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Was allowed to test drive unaccompanied and had a great

Was allowed to test drive unaccompanied and had a great experience with low pressure from the salesperson.

Was allowed to test drive unaccompanied and had a great

Was allowed to test drive unaccompanied and had a great experience with low pressure from the salesperson.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you very much for taking the time to review INFINITI of Lexington and Alex Kotelnikov. We appreciate your trust with all of us and we hope you enjoy that beautiful QX60!!

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They were very professional and took care of what my car

They were very professional and took care of what my car needed. Done a great job.

They were very professional and took care of what my car

They were very professional and took care of what my car needed. Done a great job.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review, Patsy! We greatly appreciate you!!

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See all 63 reviews