Habberstad Mini

Philip Parlato is very friendly and give us a good price. Very happy to get my countryman here! It's a vet good dealership and good service here!

Just wanted to thank wills the service advisor and Jan and Pete the 2 techs that worked on my wife's Mini Cooper. Wills was one of the nicest service advisors that I have dealt with in many years and I hope he stays there for as long as we own this car. JAn is not just a tech you can tell by speaking to him that he really enjoys what he is doing and his customer relation skills are really off the charts. Eric and Jim should be proud of these guys. Thank You Bob and Lisa Bentivegna

My dealer, Jared Sinclair, was very friendly and patient with me through the whole car buying experience. This was my first car I purchased on my own and Jared walked me through all the different options. I had my heart set on the MINI Countryman and he told me even more features about it that I didn't know and reaffirmed my decision to make the purchase.

I had purchased my '09 Cooper S in Southampton and got tired of driving out there for service, I decided to try here. After the great treatment from the service department, I decided I'd stick with them. So much so, I traded in my car for a '12 Countryman S. We were off to a great start! One year is up and it's time for the first service. (12,956 miles) The service crew is gone and now I'm dealing with Tracey. (My wife brought it in since she is the regular driver and works much closer to here) My wife was talked into some 'preventative' procedure that cost over $400. She didn't understand that she was going to be charged and signed anyway. I had told her they can't charge for a repair under warranty since there were only 12000 miles on the car. I go in and pick up the car and Tracey hands me a bill. I asked why am I charged for a 'preventative' procedure when I needed a 'fix' instead? Am I the only one who can't see the logic there? Don't you 'fix' first, and then 'prevent'? Now the arguing gets heated. Thankfully there was a counter separating us. Tracey and I did not hit it off well needless to say. Of course there was nobody else available to speak to, so I had to leave and got a call on my way home. After more arguing I was told that the charges would be reversed for 'Goodwill'. I explained I'd be in the market to replace this one in early '15 and I'd stick with Habberstad. February of this year I had the 2nd year service. (25,191 miles) The car wasn't ready the first day. No real reason given. I was fine with it. I picked it up the second day and was told by Tracey and someone else the printout would be mailed to me. OK A week later I was called for my opinion on the appt. I said all seemed fine, but I never received my copy of the service. I was informed again it would be mailed. Still nothing. Two weeks ago, a service light comes on in RED. (31,561 miles) I brought it in to see what it means. It means it's overdue for an oil change. I said but it was just done in February. Tracey said "No, It wasn't due for a change at that time" WHAT? How could it not be due and why wouldn't you tell me I should get it done anyway? Tracey failed on more than one level here. Now I've got a car with just under 20,000 miles on it's oil. Instead of apologizing, she had me make an appointment to BRING IT BACK YET AGAIN for the oil change. When Tracy is let go, I will gladly return to Habberstad, but not before. I will now be trekking to Southampton yet again for service. And I will definitely not be here in a few months when we trade it in for another Cooper S. Yes Habberstad, you lost a sale due to your service manager. She sure got even with me for arguing with her.

The work that was recommended and performed made a noticeable difference in the way my car is now performing. Trusting the people who recommend and provide serve to your car is the # priority for me as a customer. I trust and highly recommend the Service Group at Huntington Mini. Thank you

After the rain storm we had in mid August, My Mini Cooper Clubman had 4"of water in it. I was able to start it but that was about it. After letting it run for a while I was able to drive it to Habberstad Mini. .Dealing with the service department I was told to contact my insurance agent. Of course my Mini was totaled. I was pretty much depressed all week-end as this was my first car I had brought new. With the help of Tracy, she got in touch with Jarred who in turn got in touch with me. I explained my situation to him and be for I knew it I was driving a Brand new Mini Countrymen. Jarred was very helpful and made my experience an easy one. One top of all they did for me, they gave me a pair of Union Jack mirror covers that matched my car. When I left there that afternoon, I was so overwhelmed with emotion I had to pull over and clear my eyes. I will recommend anyone I know to us Habberstad Mini to purchase their next car.

Loving my Mini Convertible. Jarred Sinclair was a pleasure to do business with. Hope he is still there when I purchase my next one. Can't wait!

I absolutely love my new mini.!!!!!! I got the new mini all4 countryman. Habberstad mini dealer were great with service! Matthew knew exactly what I wanted and what I was looking for. I recommend asking for Matthew for great service!!! Thanks Matthew!

From my first email contact with Philip to the time of delivery, the purchase experience could not have been any easier or enjoyable. Philip is a true sales pro. He is extremely knowledgeable and enthusiastic about the products he offers his customers. I recently took delivery of my 2014 Countryman S ALL4 and have absolutely nothing negative to say. Upon presenting my "build" to Philip, he was very thorough in reviewing and recommending what features I may want to add and which ones might not be for me. There was absolutely no high pressure as I felt the sales approach was completely customer needs based. Philip was very consistent in his communication updates from the time the order was placed right up until my MINI came off the truck. He even texted pictures to me as it was being offloaded....nice touch. The delivery process was also a very enjoyable, no-hassle experience. All my finance paperwork was completely in order and Philip's explanation of all my new MINI's features was very detailed. He was sure to verify I was completely comfortable prior to leaving the dealership. Since taking my Countryman home, Philip has been in communication on several occasions to make sure everything is OK. I have already referred one person to him and I'm sure there will be more in the future. Thinking about a MINI......Go visit Philip!!

If you want to enjoy buying almost as much as driving your new MINI, go see Philip. We walked in on a Sunday, went for a test drive, and drove home the exact MINI we wanted 2 weeks later. Philip walked us through all of our options and it never felt like we were being sold. We felt like he was helping us imagine and realize our dream car. And, we actually enjoyed spending the time we did with him because he's aN authentic person who knows he's selling a great product, so there's only listening and answering, and even laughing! Everything at the dealership is professional and respectful. They respected our time and our wishes, finding us the car we wanted, instead of trying to sweet talk us into one on the lot. Amanda in the finance office was so easy to work with, we did everything through email and on the phone and when I came to pick up, my paperwork was flawless. We would recommend the dealership to our friends and once you own a MINI, you'll smile every time you get behind the wheel. Thank you for making the whole experience fun and exciting!