CarMax Parker

I was helped by several CarMax employees. I had an amazing experience Carlos was so accommodating. I will be using the Parker CarMax for all future car buying needs.

Luke listened to what I wanted, was knowledgeable and professional. He guided through the whole process, making it easy. Office and service department also did a great job.

carlos was a great salesman who worked with us and the service dep't was just as great!!

went out of their way to help and make sure I got the car I wanted.

Jake Dillow was excellent, very informative and knowledgeable. So far so good with the new purchase.

The whole experience was very easy. The team was professional and they gave me a great deal on my trade-in.

Nour and Jhor were an incredible team. They were fast, efficient, kind and knowledgeable. They truly made my first car purchase memorable in the best way!

Great experience, they were very accommodatingt to fixing items on my car it was a very smooth transaction. Expect for this dealership in Parker is the only one that doesn't take the preaproved letter where every other Carmax takes it so that was really frustrating. I ended up getting finance through through Carmax in the end. sales person was a little bit lax, and his Respond time. But other than that. The sale Manager has great Custer service, actually the whole team that I felt with were knowledgeable and showed great customer service. I will be spreading the word, to purchase from carmax great experience.

Ordered a truck from Kansas. they gave me a pre offer for my trade. waited two weeks for the truck to make it to Parker Colorado, meanwhile my 7 day offer expired, unknow to me. They wanted to give me 1000 dollars less, even though the truck only added 700 miles. the delay was due to their time frame. I didn't dicker on the price even though the truck had a few minor issues. I was looking for a clean and fast purchase. They were looking for getting every dollar they could. no, none desire on their part to negotiate on a deal they made. If you cant trust them on 1000 dollars of a 43 thousand dollar deal, run. find an honest dealer not a mega dealer with not heart or conscious.

Carmax…. Here is a recommendation NOT to do business with them. We bought a 2015 Hyundai Elantra 12/2022 with 60,000 miles on it for $15,000. After 426 miles the engine died. They replaced the engine. From March 2023 until today, 18 months, we have put 6,000 miles on it and the engine is bad again. They will give us $2,500 for the vehicle, a $12,500 loss in less than two years on a lemon vehicle. But it is my fault because the engine warranty ended in March of this year and I didn’t buy the Carmax plan.