Reviews
Write a reviewGreat experience!
Q is the best! He was very helpful and courteous and made my experience leasing my new Tiguan a breeze! I love my new car! Highly recommend.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great service
About a year ago, I was looking for a new car. Went to VW and looked at the new Tiguan SE. Q helped me out. Turns out last year was not the best timing for me to get Into a new car. A few months later, Q actually remembered that I was there and followed up with me about going over the numbers again. He is a great and honest sales person. He really went above and beyond to help me get into a car that I loved with numbers that worked for me. It was a pleasure to work with him and I would highly recommend him to other people as well.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great Sales staff
My competitors lease ended and I decided to check out other makes. so glad I tried VW. The whole team was immediately helpful and friendly. When I mentioned I was recommended I expected them to walk away, like some other dealerships. Not the case. He was with a customer and the rest of the staff continued helping me until he was done, then they introduced us and he picked up where they left off. I’m very happy with the VW I purchased and Q was fantastic!! They set up my first service visit (a 30 day check up) and that could not have gone better. Sales and service are awesome here.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent service
I worked with Q to get the new Atlas. Q worked with me to match my needs and budget. Q went searching and within a week he found me the car I wanted. Q answered my many questions and always respond professionally. I would recommend all my friends to see Q at Island Volkswagen.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great Service!
Q was excellent I went in to SI VW last year to check out the new Tiguan and a year later he still remembered all the details of the car that I wanted! He was able to breakdown all the numbers for me and find my car in the color that I wanted and all the features that I was looking for! The whole process only took a couple of hours, Ralph and Q made the whole buying experience quite easy and I'm happy with my new car!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Analyst
They just want your money, they don’t care about customers. Unprofessional sales manager with zero experience dealing with customers. They will lie about excess and wear coverage when leasing.
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
John, we apologize for an unsatisfying experience with our team here at Island VW. Please contact us at your earliest convenience so that we may better understand the situation and resolve any outstanding issues. --Island VW 877-812-2722
That was easy!
Q is the best! He was professional, kind, and fast! We had shopped around at a few different brands/dealerships, but Island VW was the ultimate choice. Got a great deal and a vehicle that met our needs. We will definitely recommend.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Great experience!
My husband and I went to look for a car on Sunday and bought it by Thursday! Everyone was really nice and professional, we didn’t feel like we were being swindled at all. Q was our salesman and he was a pleasure to work with!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Staten Island Volkswagon
Never thought I would say this but I bought a car on Staten Island and I’m actually happy with it. It’s been 10 years since I’ve bought on the island for the simple fact of bad service and no ability to work with reasonable people. Well that has all changed. Q at Volkswagon made me do a complete 360. Tim the sales manager also had a hand in making this deal better as well. Thanks guys.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Buy your next car here!
Overall great car buying expirence. Q was super knowledge about the vehicle I was looking at and never pressured me into making a decision I was not ready for. We were able to work out a fair deal and went the extra mile to help with minor things like parking, vehicle settings, and post sale customer service. Thanks Q!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
