Reviews
Kept it very professional, very quick and easy and Fred,
Kept it very professional, very quick and easy and Fred, Alberto got me in a new car as efficient as possible.
Kept it very professional, very quick and easy and Fred,
Kept it very professional, very quick and easy and Fred, Alberto got me in a new car as efficient as possible.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your kind words, Randell! We’re happy to hear Fred and Alberto made your car-buying experience quick and easy. Enjoy your new vehicle! Best regards, Yaneli Gomez, OLM | Fiesta Nissan 📧 yaneli.gomez@bertogden.com
Friendly , will keep you updated, will do there best in
Friendly , will keep you updated, will do there best in getting you in and out when servicing your vehicle .
Friendly , will keep you updated, will do there best in
Friendly , will keep you updated, will do there best in getting you in and out when servicing your vehicle .
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind review! We’re happy to know our team kept you updated and made your visit smooth and efficient. We appreciate you choosing Fiesta Nissan! Best regards, Yaneli Gomez, OLM | Fiesta Nissan 📧 yaneli.gomez@bertogden.com
We had a scheduled appointment at Fiesta Nissan for a
We had a scheduled appointment at Fiesta Nissan for a test drive of a pre-owned vehicle and still spent 45 minutes waiting because “other people were interested.” What’s the point of setting an appointment if you make customers wait? While waiting, we saw the exact same 2025 Frontier truck listed online as a “Manager Special” and decided to test drive it. We then spent the next four hours negotiating with salesman Juan Avalos and a rotating cast of “managers.” Each one came over with a new excuse to remove discounts that were clearly advertised online — including the $3,500 Nissan Customer Cash and the minimum $500 Bonus Cash incentive shown on Nissan’s official site. At first, they told us the manager had approved our numbers. Then, one by one, they kept taking away incentives, claiming they “couldn’t combine them” or that “corporate promotions don’t apply.” By the end, they were trying to sell the truck at full sticker price, even though all the advertised offers and APR promotions were still live online. The worst part? After all that time, we learned they never even ran our credit check — meaning they weren’t actually working to make a deal. It felt like pure bait-and-switch tactics and gaslighting to pressure customers into paying more. This dealership wasted our time, misled us with false promotions, and showed zero integrity in the sales process. Take your business elsewhere. The sales team and managers here are sketchy, disorganized, and completely untrustworthy.
We had a scheduled appointment at Fiesta Nissan for a
We had a scheduled appointment at Fiesta Nissan for a test drive of a pre-owned vehicle and still spent 45 minutes waiting because “other people were interested.” What’s the point of setting an appointment if you make customers wait? While waiting, we saw the exact same 2025 Frontier truck listed online as a “Manager Special” and decided to test drive it. We then spent the next four hours negotiating with salesman Juan Avalos and a rotating cast of “managers.” Each one came over with a new excuse to remove discounts that were clearly advertised online — including the $3,500 Nissan Customer Cash and the minimum $500 Bonus Cash incentive shown on Nissan’s official site. At first, they told us the manager had approved our numbers. Then, one by one, they kept taking away incentives, claiming they “couldn’t combine them” or that “corporate promotions don’t apply.” By the end, they were trying to sell the truck at full sticker price, even though all the advertised offers and APR promotions were still live online. The worst part? After all that time, we learned they never even ran our credit check — meaning they weren’t actually working to make a deal. It felt like pure bait-and-switch tactics and gaslighting to pressure customers into paying more. This dealership wasted our time, misled us with false promotions, and showed zero integrity in the sales process. Take your business elsewhere. The sales team and managers here are sketchy, disorganized, and completely untrustworthy.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Thank you, Stephanie, for sharing your experience. I would like to personally review your situation to ensure it’s addressed properly. Please reach out directly to our General Manager, Kyler Oakes, at 📧 kyler.oakes@bertogden.com , or contact me so we can make things right. We truly value your feed back and appreciate the opportunity to improve. Please reach out so we can make this right: Best regards, Melisa Flores Sales Director, Fiesta Nissan 📞 956-803-2415 📧 melisa.flores@bertogden.com
Free Oil change took 2-1/2 hours.
Free Oil change took 2-1/2 hours. Always takes a long time. Service Advisor Alberto Saldivar was friendly.
Free Oil change took 2-1/2 hours.
Free Oil change took 2-1/2 hours. Always takes a long time. Service Advisor Alberto Saldivar was friendly.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Very helpful and fast at attending u for any service u
Very helpful and fast at attending u for any service u may need great work
Very helpful and fast at attending u for any service u
Very helpful and fast at attending u for any service u may need great work
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Mike! We’re thrilled to hear you had a fast and helpful service experience. Our team loves making sure every visit is smooth and efficient! Carolina Barrera Sales Director, Fiesta Nissan 📞 956-330-3239 📧 carolina.barrera@bertogden.com
Fiesta Nissan Its Very helpful and professionalism
Fiesta Nissan Its Very helpful and professionalism establishment. From the moment you arrive you're greeted with a smile
Fiesta Nissan Its Very helpful and professionalism
Fiesta Nissan Its Very helpful and professionalism establishment. From the moment you arrive you're greeted with a smile
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! We’re so glad you had a helpful and professional experience with our team. We truly appreciate your kind words and look forward to welcoming you back for your next visit. Carolina Barrera Sales Director, Fiesta Nissan 📞 956-330-3239 📧 carolina.barrera@bertogden.com
Good and efficient.
Good and efficient. The person that took my car to services explained well what would be happening.
Good and efficient.
Good and efficient. The person that took my car to services explained well what would be happening.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Cristina, for your honest feedback! We're glad to hear our team, especially Linda Perez, provided clear explanations and efficient service. We appreciate your comments on service time and communication and will keep working to improve your experience. Looking forward to serving you again soon! Carolina Barrera Sales Director, Fiesta Nissan 📞 956-330-3239 📧 carolina.barrera@bertogden.com
Very professional good attitude friendly clean waiting
Very professional good attitude friendly clean waiting area & Bathrooms good service while you wait free coffee & water.
Very professional good attitude friendly clean waiting
Very professional good attitude friendly clean waiting area & Bathrooms good service while you wait free coffee & water.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the great feedback! We’re happy to hear you enjoyed the clean facilities, refreshments, and professional service. We truly appreciate your visit and hope to see you again soon! Carolina Barrera Sales Director, Fiesta Nissan 📞 956-330-3239 📧 carolina.barrera@bertogden.com
Made an appointment to go see a truck when i got there
Made an appointment to go see a truck when i got there supposedly the truck was getting an oil change i waited almost 4 hrs just to tell me someone saw the truck at the service and bought it. What a loos of time.
Made an appointment to go see a truck when i got there
Made an appointment to go see a truck when i got there supposedly the truck was getting an oil change i waited almost 4 hrs just to tell me someone saw the truck at the service and bought it. What a loos of time.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
We’re very sorry to hear about your recent experience. Your time is valuable, and this should not have happened. We’re currently reviewing the situation to ensure it doesn’t happen again. Please feel free to reach out directly to our General Manager, Kyler Oakes, at kyler.oakes@bertogden.com if you'd like to discuss further or allow us the opportunity to make things right. Carolina Barrera Sales Director, Fiesta Nissan 📞 956-330-3239 📧 carolina.barrera@bertogden.com
I was please with the attention and service today.
I was please with the attention and service today. My car was immediately and didn’t take as long as last time I was there.. I just wish there would have beern some sweet bread to go with the coffee.
I was please with the attention and service today.
I was please with the attention and service today. My car was immediately and didn’t take as long as last time I was there.. I just wish there would have beern some sweet bread to go with the coffee.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind review! We're happy to hear your visit was quicker this time and that you felt well taken care of. And we love the suggestion we’ll work on the sweet bread for your next visit! Carolina Barrera Sales Director, Fiesta Nissan 📞 956-330-3239 📧 carolina.barrera@bertogden.com