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Modern Nissan of Hickory

(2,383 reviews)
2025 consumer dealer award
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2025 consumer dealer award

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Reviews

(2,383 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Modern Nissan of Hickory from DealerRater.

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I am pleased with the service I received here.

I am pleased with the service I received here.. Thank you again Brad and Chad..I recommend this place 100%,, plus everyone it doesn't have to be a Nissan to get great SERVICE HERE ☺️... Keep up the great job 👍

I am pleased with the service I received here.

I am pleased with the service I received here.. Thank you again Brad and Chad..I recommend this place 100%,, plus everyone it doesn't have to be a Nissan to get great SERVICE HERE ☺️... Keep up the great job 👍

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thank you so much for your wonderful review, Sandy! We're thrilled to hear that you had a great experience with Brad and Chad at Modern Nissan of Hickory. Your recommendation means a lot to us, and we're glad to know that we can provide excellent service to all customers, regardless of their vehicle brand. We appreciate your kind words and look forward to assisting you again in the future! Sincerely, The Modern Nissan of Hickory Team

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This dealership is very professional and I recommend them

This dealership is very professional and I recommend them highly. Great customer service and they do not pressure the customer into anything they are not asking for. GREAT EXPERIENCE!!!

This dealership is very professional and I recommend them

This dealership is very professional and I recommend them highly. Great customer service and they do not pressure the customer into anything they are not asking for. GREAT EXPERIENCE!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review, Debra! We're thrilled to hear about your positive experience at Modern Nissan of Hickory. Our team strives to provide professional and pressure-free service, and it's great to know we met your expectations. We appreciate your recommendation and look forward to serving you again in the future! Sincerely, The Modern Nissan of Hickory Team

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our experience with Modern Nissan of Hickory was way

our experience with Modern Nissan of Hickory was way beyond what we expected. Very friendly and professional.

our experience with Modern Nissan of Hickory was way

our experience with Modern Nissan of Hickory was way beyond what we expected. Very friendly and professional.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! We're happy to hear that your experience at Modern Nissan of Hickory exceeded your expectations. Our team is dedicated to providing friendly and professional service, and your feedback truly means a lot to us. We look forward to seeing you again. Sincerely, The Modern Nissan of Hickory Team

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Had a great experience with everyone at Modern Nissan of

Had a great experience with everyone at Modern Nissan of Hickory, the team was very helpful and friendly and really listened to all of my questions and concerns.

Had a great experience with everyone at Modern Nissan of

Had a great experience with everyone at Modern Nissan of Hickory, the team was very helpful and friendly and really listened to all of my questions and concerns.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your wonderful review! We're thrilled to hear that you had a great experience with our team at Modern Nissan of Hickory. We're dedicated to listening to our customers and addressing their needs. We appreciate your kind words and hope to see you again soon! Sincerely, The Modern Nissan of Hickory Team

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This was the easiest auto purchase I've ever made.

This was the easiest auto purchase I've ever made. I've always hated car dealerships because of how complicated the process was. Lonnie, Christine, and the finance team made it simple and it was top knotch!

This was the easiest auto purchase I've ever made.

This was the easiest auto purchase I've ever made. I've always hated car dealerships because of how complicated the process was. Lonnie, Christine, and the finance team made it simple and it was top knotch!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Dealer response

Thank you so much for your wonderful review! We're thrilled to hear that your experience at Modern Nissan of Hickory was the easiest auto purchase you've ever made. Our team, including Lonnie, Christine, and the finance team, works hard to ensure a simple and top-notch process for our customers. We appreciate your kind words and hope to see you again soon for your next vehicle needs! Sincerely, The Modern Nissan of Hickory Team

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Out of State Sale: Dawn & JD are the BEST.

Out of State Sale: Dawn & JD are the BEST. Financing was a breeze. JD was knowledgeable and willing to answer all my questions. My new 2024 Altima was delivered 3 days after initial contact!!

Out of State Sale: Dawn & JD are the BEST.

Out of State Sale: Dawn & JD are the BEST. Financing was a breeze. JD was knowledgeable and willing to answer all my questions. My new 2024 Altima was delivered 3 days after initial contact!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your amazing review, Wendy! We're thrilled to hear about your seamless experience with Dawn and JD at Modern Nissan of Hickory. It's fantastic to know that financing was a breeze and that you had your new 2024 Altima delivered so quickly. We appreciate your kind words and hope to see you again soon! Enjoy your new vehicle! Sincerely, The Modern Nissan of Hickory Team

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Joey in service dept got my 2024 Murano serviced .

Joey in service dept got my 2024 Murano serviced . He is courteous and know what to suggest exploring what was done and what to do in future

Joey in service dept got my 2024 Murano serviced .

Joey in service dept got my 2024 Murano serviced . He is courteous and know what to suggest exploring what was done and what to do in future

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you, Barbara, for your wonderful review! We're thrilled to hear that Joey in our service department provided you with excellent service for your 2024 Murano. His knowledge and courteous approach are integral to our team at Modern Nissan of Hickory. We appreciate your feedback and look forward to seeing you again for your future service needs! Sincerely, The Modern Nissan of Hickory Team

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Joey was extremely helpful and knowledgeable, an very

Joey was extremely helpful and knowledgeable, an very professional. He explained everything that needed to be done. And helped with me getting a loner till my car was done so I could get to work the next day.

Joey was extremely helpful and knowledgeable, an very

Joey was extremely helpful and knowledgeable, an very professional. He explained everything that needed to be done. And helped with me getting a loner till my car was done so I could get to work the next day.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you, Tomieka! We truly appreciate your wonderful feedback about your experience at Modern Nissan of Hickory. It’s great to hear that Joey was able to assist you with professionalism and knowledge, making your service experience smooth. We look forward to seeing you again in the future! Sincerely, The Modern Nissan of Hickory Team

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My service was very quick and I didn't have to wait long!

My service was very quick and I didn't have to wait long! This is a plus since I don't have much time! I also bought my vehicle here and was pleased with my experience.

My service was very quick and I didn't have to wait long!

My service was very quick and I didn't have to wait long! This is a plus since I don't have much time! I also bought my vehicle here and was pleased with my experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for your wonderful feedback! We're thrilled to hear that you had a quick service experience at Modern Nissan of Hickory, especially given your busy schedule. We're also glad you were pleased with your vehicle purchase. We appreciate your support and look forward to serving you again in the future! Sincerely, The Modern Nissan of Hickory Team

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I had my oil changed, tires rotated and transmission

I had my oil changed, tires rotated and transmission fluid changed this visit. Everything was as professional and courteous as always! I have never had anything but great experiences dealing with the service department at Modern Nissan of Hickory!

I had my oil changed, tires rotated and transmission

I had my oil changed, tires rotated and transmission fluid changed this visit. Everything was as professional and courteous as always! I have never had anything but great experiences dealing with the service department at Modern Nissan of Hickory!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you, Jason! We truly appreciate your kind words and are thrilled to hear about your positive experiences with our service department at Modern Nissan of Hickory. Your satisfaction is very important to us, and it's great to know that we consistently meet your expectations. We look forward to serving you again in the future! Sincerely, The Modern Nissan of Hickory Team

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