Pohanka Nissan of Fredericksburg

This was my first experience with Pohanka Nissan of Fredericksburg, but I can assure you, it will not be my last! My salesperson, Maya Arakon is both professional as well as personable. She went above & beyond to make sure I walked away happy & with a brand new Murano instead of the used one I was originally looking for! Alex Panameno, the finance Mamager, was also equally awesome! I have purchased many automobiles in my lifetime, however, I have never had a smoother & satisfying experience. These 2 professionals are the definition of a ?dream team?? While this is my first experience with Pohanka, I will be returning when I am ready for another new vehicle. And believe me when I say I will be asking for Maya & Alex again!

Maya was fantastic, very knowledgeable. She was very professional and attentive. The car was exactly as I expected. I highly recommend Ms. Maya to everyone. Thank you.

The dealership was amazing. Maya Arakon, my salesperson, did an excellent job showing all of the available options. I found the perfect car, a 2017 Hyundai Sonata.

The worst possible experience I’ve ever had at a dealership in my life. I went in to trade in my vehicle and the sales man Solomon started acting very weird when it was just him and I. We went to the car lot to see the truck I was interested in and he started getting really frustrated when we got there cause there was a car in the way blocking the truck he started hitting his head and kept whispering “calm” and he would start praying out of no where. When I was showing less interest because I was scared he stopped talking to me. I was fearing for my life. When the other salesman came to move the car that was blocking the truck Solomon went into the truck and drove really fast making the truck tires screech. I thought he was going to hit me. I had to ask the other salesman to please let me ride back with him because I was so scared. Once I got in the car with the other salesman I broke down it was a very traumatic experience. When we got back to the dealership the sales manager didn’t do anything when I explained what happened he only offered to get me food as if that’s going to Make up the traumatic experience Solomon put me through.

Pohanka Nissan of Fredericksburg is the best! Sales, service and free Leaf charging. Just outstanding! Visit them today for all your automotive needs. Their customer lounge is excellent!

Horrible and distasteful DO NOT GO TO THIS DEALERSHIP. I purchased a car from them but I totally REGRETTED it. They have no integrity in that place. They lie to you about everything then they say they did not say that. That hard face manager sitting behind the glass across the floor is the most nastiness person that I ever had to deal with. She was yelling at me about exchanging my car in less than 24 hours. She even called me a liar. Very disrespectful disgruntled old lady. Tim another manager is such a xxxx liar they use all if their VP's and other managers to intimidate you into accepting hidden fees. They sell you a bumper to bumper warranty in the cost of the car and once you go to sign the final paper work they try to sell you that same plan again just with a few more options. So in other words you are buying 2 warranties. The sales person I dealt with was only interested in a signature on the line and once signed I was told things like I don't know, I can't help you with that. So frustrating. I would never recommend this place to any one. Please please if you go there look at all the negative remarks and don't make the same mistake I made of buying this car with some much hidden fees sometimes the same item listed 2x. I hate this place with a passion. PLEASE STAY AWAY FROM THERE. LIARS LIARS LIARS.

I would definitely buy my next car here. Bert and Adam made this process totally pain free! They went above and beyond to make sure I was completely satisfied!

We just bought a car from Pohanka last week. Esme was our sales person, she was very helpful and patient when I couldn't decide on what car I wanted. Their customer service was way better than any of the other car dealerships I went to. I would highly recommend Pohanka.

I was doing some initial research and test driving to start the process of buying a new car. I tried the Nissan Maxima. While the car was very good, I was totally blown away by Shaindel, the salesperson who helped me. I have now been to 8 dealerships. She is, by far, the most professional, knowledgeable, and helpful person that I have dealt with. She went out of her way to answer all my questions and made me feel like she was on my side throughout the process. I could not have imagined a better experience. Although I did not buy a Nissan, my experience at Pohanka was easily the best.

The service department was friendly and I got the service I needed to keep my car running good good job I would recommend this dealer to others