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Land Rover Monmouth

(307 reviews)
Visit Land Rover Monmouth
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 7:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–7:00pm
Tuesday 9:00am–7:00pm 7:30am–7:00pm
Wednesday 9:00am–7:00pm 7:30am–7:00pm
Thursday 9:00am–7:00pm 7:30am–7:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 8:00am–12:00pm
Sunday Closed Closed
New (877) 913-3814 (877) 913-3814
Used (888) 721-1430 (888) 721-1430
Service (888) 741-2210 (888) 741-2210

Reviews

(307 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Land Rover Monmouth from DealerRater.

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Service was very professional and my service guy Richard

Service was very professional and my service guy Richard was amazing getting my vehicle serviced and back to me timely manner specially when it was supposed to be longer than it was I was very impressed..

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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Consumer response

Service department great job!!!!

The dealership is fantastic.

The dealership is fantastic. I've been dealing with them for over 7 years. From sales to service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Their service department is efficient n informative/ they

Their service department is efficient n informative/ they ok any charges before they do the work. They r pleasant and very easy to work with

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your positive feedback about our service department. We appreciate your kind words and wish you well.

Not great, kind of the run around Jerk me around and no

Not great, kind of the run around Jerk me around and no deal done Still looking for a car

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Hello Gerald, I would like to learn more about your recent car-buying experience with our Sales Team regarding the level of customer care that you encountered. We pride ourselves on the high-quality standards we maintain here at Land Rover Monmouth, and I would appreciate the opportunity to speak with you about your feedback. Could you please email your preferred contact information to me? Thank you, Bill DiMaio General Manager Land Rover Monmouth WDiMaio@penskeautomotive.com

Danielle in service is very pleasant always takes extra

Danielle in service is very pleasant always takes extra care to make certain we understand the repair needs of our vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're glad to hear our team made your service experience pleasant and understandable, thank you for your review of Land Rover Monmouth.

The service representative is very helpful and welcoming.

The service representative is very helpful and welcoming. He addressed all my concerns and questions

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

BUYER BEWARE April 28, 2024 we bought a 2017 jeep

BUYER BEWARE April 28, 2024 we bought a 2017 jeep wrangler with 47,000 miles from Tom for 23000. 11 months in and 3000 miles only, repairs are totaling $21,000 (I have receipts for everything) It is our fault we trusted the dealership. Thought a Land Rover dealership would be a trustworthy entity. We were wrong. Mike Chainani in used car sales is not to be trusted in the least. This is a Penske dealership also.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
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Dealer response

Hello, I would like to learn more about your recent car-buying experience with our Sales Team regarding the cost of repairs and the level of customer care that you encountered. We pride ourselves on the high-quality standards we maintain here at Land Rover Monmouth. I would appreciate the opportunity to speak with you about your feedback. Could you please email your preferred contact information to me? Thank you, Bill DiMaio General Manager Land Rover Monmouth WDiMaio@penskeautomotive.com

My sales associate was very knowledgeable and helpful in

My sales associate was very knowledgeable and helpful in finding a vehicle of my choice. He also was able to deliver in a timely manner.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Dealer response

Thank you for sharing your experience with us. We're glad our team was able to help you find the right vehicle at Land Rover Monmouth and provide timely delivery.

The excellence of service is Awesome .

The excellence of service is Awesome . The sales team made sure my deal comes to pass . Thanks to Jonathan 👍🏽. Blessings to and the team .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for sharing your feedback about the service at Land Rover Monmouth. We appreciate your kind words and wish you all the best.

Great experience.

Great experience. Our sales rep Scott made it so easy, didn’t push and answered every question we had. What a pleasure working with this group of people. They found the car we were looking for and made magic happen Highly recommend

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We're glad you had a smooth and enjoyable experience with our team. Thank you for the recommendation and best wishes from all of us at Land Rover Monmouth.