Grieco Toyota

Service department overcharge, charging a loose plate and just by putting a screw cost me $95.

I just drove a Toyota Highlander home to ME from RI. Enrique at Grieco offered me a deal that was unbeatable across states. He was also the most direct, without pressure and accommodating salesperson I have ever found and I am over 65. He came in when off, got right back to me and took the time to answer and demonstrate tons of things. Great dealership: fabulous salesman!

Grieco Toyota provided a great experience to purchase a new car, very quick with paperwork!

Everyone especially Bruce was friendly and knowledgeable. I was a little apprehensive about purchasing a car from another state. But I don't see anyway it could have been any better. Wouldn't hesitate the slightest to work with them again!

Moosa was great - very helpful and informative. Was not pushy and gave me multiple options

A Costly Nightmare I bought a car from Aimee Nitschke at Grieco Toyota on December 11 and scheduled delivery for December 23. When I arrived to pick up the vehicle Aimee was acting weird, avoidant. I then found that some equipment had been removed from the car. Aimee said there was nothing she could do. Before leaving I asked for the title and bill of sale. Aimee told me they had been shipped to my home. This seemed strange, but I could not confirm I was lied to until I got home. Aimee avoided me until December 27. When I finally reached her she informed me title had to be ordered. This is illegal (see below). They lied to get me to take possession of the car. This put me in a very difficult position. I had no choice but to leave this car parked, not knowing if I could register it or legally take ownership (title) despite having paid in full for it. I still had to insure it since it was in my possession. 30 days after the purchase, on January 9, Grieco finally sent the title but it was not overnighted as promised. The temporary tag was close to expiring, making this car illegal and subject to tow/ impoundment without clear ownership. After being unable to reach Aimee I spoke to sales manager Eddy who had no idea who I was and claimed to know nothing about my purchase or this stressful 30 day saga. Aimee had repeatedly told me management was involved and doing everything they could, but she lied. I requested some form of compensation for the removed (stolen) equipment and to cover the insurance on the vehicle I could not drive due to Grieco's actions. Eddy and Aimee both stopped responding. You cannot trust this dealership. The problems I encountered were not reasonable and are illegal, based on Rhode Island law. Grieco was recently help accountable for deceptive pricing practices, but they remain careless at best and predatory at worst. I am considering a formal complaint with the dealer licensing board and the state attorney general. Rhode Island Title 280, Chapter 30, Subchapter 20 Dealer Licensing and Registration item 1.7 F: "Title shall pass from the dealer to the consumer at the time of sale, unless such vehicle is to be registered by said dealer, then a maximum of twenty (20) days from the date of sale shall be allowed. Dealer must obtain a signed receipt from the buyer. The receipt must be kept by the dealer. If the dealer is not able to produce a receipt, it shall be presumed that the title was not given to buyer.” Grieco declined to register the car for me in NY. I did not take a loan for this car. Grieco did not produce the title until 30 days after the sale. They are in clear violation of the above.

My most recent visit for service at grieco Toyota has been the most pleasant experience , managing to wipe out my few poor reviews previously written. Though they happened it was the specific people involved . The maintenance was excellent, the men worked as a team . We're pleasant, charming and actually fun guys. They even have me a rental which I only used to drive home and back when service was completed. I want to commend them on treating me so kind. They went above and beyond in customer care. The maintenance performed was excellent . Rob and Paul if I recall accurately. If not ....oops look it up. Lol great job and thank you very much. Hope you get a great bonus and happy holidays. Cynthia

Great place with awsome customer service, and huge selection. Higly recomend moosa rehan. Super helpful sales rep.

Sold me a kia. Took for maintenance. Heater fixed. The windshield washer is broken. The idiot lights on. No tire rotation or air? The free maintenance was not done. Now sending me email saying I refused work on car. I specifically detailed the issues with vehicle. It's a lemon and they took advantage of an older woman. Gave me a rental for 3 days, in those days they couldn't fix these things . Paul and Rob were great but Toyota of East providence is below standard of good service. They even said they couldn't fix Kias. Lol. Why are you selling them then. I'm using the lemon law and driving this vehicle up their butts. I never refused or was informed of other issues. I despise liars.

I recent bought a new camray from Bruce Coppola. Best sales person I have ever dealt with. He went over and beyond to help me. Explained everything the way I could understand. Set things up in my car for me which I would never be able to do. I would definitely buy my next car from him.