Reviews
Write a reviewGreat Service
We have purchased 4 vehicles in our family from Ken and Kathy over the years Always very satisfied...great price , and always found what we were lookin for. It's like buying a car from your friends, all dealers could learn something from the way they do business. Thanks guys!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Bob, It was great working with you again. We enjoyed helping you find a vehicle for your mom. We are extremely glad that she is happy with her purchase. Thank you for taking time out of your day to write a review for us. We appreciate it.
We just got a new car!!!!!
We just bought a car from this dealer. It was really good doing business with them. Great car, great deal, great people!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you Ann for taking the time to write such a nice response. It is greatly appreciated. Ken and I enjoyed meeting with you both, it was great working with you on your vehicle needs.It will be a pleasure to work with you in the future. Ken and Kathy
Prompt response
Quick response. Didn't have what I was looking for but very honest and nice to deal with. There should be more people like Ken.
- Customer service 4.0
- Buying process 3.0
- Quality of repair 3.0
- Overall facilities 2.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Honest Owners, Reliable Vehicles, Great Prices!!
Great experience every time. My wife and I have bought several vehicles from Rt. 13 Auto, all good buys. Owners are wonderful to work with and are always very helpful throughout the car buying process.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for taking the time to write a review for us. It was great working with you,and hope to see you in the future for your vehicle needs. Thank you, Ken and Kathy
Great Service
The customer service was excellent and he always has good quality cars.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you Amber for taking the time from your busy day to write this review. We appreciate your business.We look forward to serving you in the future with your transportation needs.
got back to me
they got back to me quickly about availability of a car in their inventory that had unfortunately been sold..
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Our inventory is always changing. Let us know if we can be of service to you in the future. I remove, and add cars daily.
Great prices, excellent service!
The quality RAV4 in their inventory made our day! The owners were extremely helpful with all questions and needs, and the sale was completed in less than four days. This experience definitely surpassed our expectations in buying a used car!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for taking time to share your experience with us. We truly appreciate your business. If we can be of service in the future, please dont hesitate to call.
Good friendly people
Very friendly people.Just bought my first vehicle from them& everything has been great.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Johanna, Thank you for sharing kind words about your experience with your vehicle purchase with us. We really appreciate you taking time out of your busy day.
Great service
I needed a part for my van. They shopped around and had one for me in a couple of hours. So friendly and helpful. I will be buying my next vehicle here.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Joanne, We appreciated the opportunity to earn your business.Thank you for taking time out of your day to write your review. We look forward to serving you in the future. Ken and Kathy
More than happy!
We looked EVERYWHERE last year to buy a car for our daughter, who would be driving it to college. We had a spending limit and our most important criteria was safety. Of course, the car had to look nice as that's important to a 19 year old girl. We could not find ONE car that was decent in our price range. On a drive one day, we pulled into the lot of this dealership. Call it divine intervention or just sheer luck, but we are so thankful we took a chance. The owner, Kenny, listened to all of our concerns with patience and genuine interest. We were probably overly cautious, as we had bought a car for our son the year before (from another dealer) and have had nothing but problems with it since. We were assured it was a great car and very safe and our son has literally been in dangerous situations with it. We were so worried because we know nothing about cars so we had nothing but trust to go on. Kenny pointed out a Ford Escape that he felt had everything we were looking for. Snowy conditions are an issue and this car was all wheel drive and had low miles. The best part was that it was within our price range. It had some fading on the hood and needed two tires. He told us he had people who could take care of those issues. We were more than pleased with the results of both jobs. The cost was reasonable and the finished products were perfect. It is a year later and I cannot tell you how much this car has exceeded our expectations. Our daughter travels back and forth from school (more than we anticipated!) and it runs beautifully. We have not had ONE issue in a full year. We are providing regular maintenance and that's it. It is safe, looks great and she LOVES it. It looks like we will have to buy our son another used car in the near future as that car just continues to be a money pit. We WILL be buying it here. His prices were much more reasonable than anywhere we looked (which we thought might be a problem) but it turns out he's just fair and not trying to rob his customers. He promptly answered any questions we had, eased our concerns and truly directed us to the car he felt fit our needs. If you want a car salesman you can trust, a quality vehicle for a fair price and someone who is willing to listen and work with you and not worry about his commission check only, look no further.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for taking the time out of your busy day to write a review. We really appreciate it. We were happy to help in your vehicle purchase, and are really glad you are happy also. We appreciate your business, and look forward to serving you in the future.