Reviews
After calling on Friday and speeking to Geff, we drove
After calling on Friday and speeking to Geff, we drove down from out of town last weekend to look at a truck. I'd have to say I was pleasently suprised to see what Geff discribed as "average condition cosmetically" was far from that. Out of the 7 different trucks I looked at over the past week or so thier truck was in much better condition than "average". When I asked Geff what made him say only "average condition" his response was, "You were driving in from hours away. I would rather under promise and over deliver vs xx'ing you and wasting 4hrs + hours of your Saturday." That single statement sold me on him as a seller.
After calling on Friday and speeking to Geff, we drove
After calling on Friday and speeking to Geff, we drove down from out of town last weekend to look at a truck. I'd have to say I was pleasently suprised to see what Geff discribed as "average condition cosmetically" was far from that. Out of the 7 different trucks I looked at over the past week or so thier truck was in much better condition than "average". When I asked Geff what made him say only "average condition" his response was, "You were driving in from hours away. I would rather under promise and over deliver vs xx'ing you and wasting 4hrs + hours of your Saturday." That single statement sold me on him as a seller.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I saw the car I wanted and they made it happen in less
I saw the car I wanted and they made it happen in less than 4 hrs .I was driving off with my dream car... Good prices and trustworthy staff . Wont lead you wrong. Highly recommend!
I saw the car I wanted and they made it happen in less
I saw the car I wanted and they made it happen in less than 4 hrs .I was driving off with my dream car... Good prices and trustworthy staff . Wont lead you wrong. Highly recommend!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Given the price points that we were shopping for (kids
Given the price points that we were shopping for (kids first car) we saw a lot of edgy vehicles around town when shopping for our oldest 3 years back. We ended up finding stopping here and were pleased to see much better quality vehicles. We have now purchased two vehicles (one for each kid) and have had nothing but great luck with them.
Given the price points that we were shopping for (kids
Given the price points that we were shopping for (kids first car) we saw a lot of edgy vehicles around town when shopping for our oldest 3 years back. We ended up finding stopping here and were pleased to see much better quality vehicles. We have now purchased two vehicles (one for each kid) and have had nothing but great luck with them.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Drove 2 hours to look at a specific truck.
Drove 2 hours to look at a specific truck. They ensured it would be availabke upon my arrival and it was. Everyone was easy to work with, and I bought the truck.
Drove 2 hours to look at a specific truck.
Drove 2 hours to look at a specific truck. They ensured it would be availabke upon my arrival and it was. Everyone was easy to work with, and I bought the truck.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you Spencer!! We're glad you like it!!
Everyone was great.
Everyone was great. Quick and easy buying process. I couldn't be happier with my purchase.
Everyone was great.
Everyone was great. Quick and easy buying process. I couldn't be happier with my purchase.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Was helpful and polite.
Was helpful and polite. Being the first time getting a loan he helped explain every step of the purchase process.
Was helpful and polite.
Was helpful and polite. Being the first time getting a loan he helped explain every step of the purchase process.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks Stephanie, we know these things can be stressful and try to make it as painless as possible.
BUYER BEWARE: I bought a 2018 Ram 2500 for nearly $30,000
BUYER BEWARE: I bought a 2018 Ram 2500 for nearly $30,000 from G5 Auto Sales in order to pull my camper (camper weighs 6,000lbs dry). The VERY FIRST time I pulled the camper, the truck went into limp-in mode. When driving without the camper, however, everything looked normal - you couldn't tell that anything was wrong. I took the truck into the mechanic and was told it needs a new transmission. This was before the FIRST PAYMENT on the truck was ever made - less than 90 days out from purchase. I talked with Geoff from G5 Auto and he explained that the timing must be coincidental and they couldn't help me. I asked if the dealership expected their cars (especially ones sold for $30,000) to last until the first payment. His answer was essentially, "no." Buying from G5 Auto is, in his words, "a gamble." No help was offered. G5 Auto will not be a place I will return or recommend.
BUYER BEWARE: I bought a 2018 Ram 2500 for nearly $30,000
BUYER BEWARE: I bought a 2018 Ram 2500 for nearly $30,000 from G5 Auto Sales in order to pull my camper (camper weighs 6,000lbs dry). The VERY FIRST time I pulled the camper, the truck went into limp-in mode. When driving without the camper, however, everything looked normal - you couldn't tell that anything was wrong. I took the truck into the mechanic and was told it needs a new transmission. This was before the FIRST PAYMENT on the truck was ever made - less than 90 days out from purchase. I talked with Geoff from G5 Auto and he explained that the timing must be coincidental and they couldn't help me. I asked if the dealership expected their cars (especially ones sold for $30,000) to last until the first payment. His answer was essentially, "no." Buying from G5 Auto is, in his words, "a gamble." No help was offered. G5 Auto will not be a place I will return or recommend.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Well, this was taken WAY OUT of context. Let's start at the beginning. 1)The vehicle in question was purchased on 01/09/2024 with 104,100miles on it and no extended Vehicle Service Contract/Warranty/Coverage was purchased with it. 2) On 04/06/2024 you reached out to us stating that the vehicle was having an issue. At that time, we recommended getting it diagnosed by a shop of your choosing. 3) On 04/16/2024 you had it diagnosed at a transmission shop of your choosing. With over 107,000 miles on the vehicle. During diagnosis, the transmission tech stated that he drove the vehicle (without a trailer) and the truck acted up within 30mins of normal driving. Upon returning to the shop the transmission tech found the code P0871 Transmission Fluid Pressure Sensor/Switch "C" Circuit Range/Performance. At that time, he recommended rebuilding/upgrading/building the transmission with aftermarket parts/larger lines/upgrade valve body/shift kit/springs/etc. 4) Based upon what your transmission tech said, the other shops we talked to for second opinions, the miles put on the truck, etc. It does not appear to be anything that we missed on our end, but instead a new issue that occurred during your ownership. Now, let's address this twist of words. "I asked if the dealership expected their cars (especially ones sold for $30,000) to last until the first payment. His answer was essentially, "no." Buying from G5 Auto is, in his words, "a gamble."" - I said, "We hope the used vehicles we sell last a long time, but they are machines built by man. Unfortunately, we aren't able to and don't know anyone who is able to predict what will happen to a vehicle in the future." I then mentioned that it didn't look like you had elected to purchase a Vehicle Service Contract / Warranty at the time of purchase. You then confirmed that you chose not to purchase one. I then responded, "Ok, well this is something that a VSC/Warranty would have covered. Buying any vehicle out of warranty without a VSC/Warranty is a Gamble much like deciding to get liability coverage on a vehicle instead of full coverage." While it is an unfortunate situation that you have found yourself in; it is obvious there was no wrongdoing on our end, and nothing was missed during our inspection process. We wish you the best and hopefully you're able to find a solution that works for you.
Don't let the modest facilities fool you.
Don't let the modest facilities fool you. I had an excellent car buying experience. Katy and Geoff were great to work with. They are very selective in the auctions they attend and the cars they buy. My 10 year old BMW 320i had only 63500 miles on it plus a spotless CarFax. It's a great car at a great price.
Don't let the modest facilities fool you.
Don't let the modest facilities fool you. I had an excellent car buying experience. Katy and Geoff were great to work with. They are very selective in the auctions they attend and the cars they buy. My 10 year old BMW 320i had only 63500 miles on it plus a spotless CarFax. It's a great car at a great price.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for the review!
This place is a joke!
This dealership totally screwed me. The day after I bought my car I started having issues. It was my only vehicle so I ended up driving it back and forth to work and put 1000 miles on it. I’ve now put $1200 in parts in the car and it’s not even drivable at this point. I text Katy about it and she asked a bunch of useless question. She then passed the issue off to Geoff and he danced around the issue for a few days. They then came to the conclusion that since I had put 1000 miles on the car and I had been “blatantly negligent” it wasn’t their problem. I now have to take the car to a dealership where I can hopefully figure out what’s wrong with the car. This place is a joke. I would not recommend and I’m looking forward to your bogus xxx reply Katy
This place is a joke!
This dealership totally screwed me. The day after I bought my car I started having issues. It was my only vehicle so I ended up driving it back and forth to work and put 1000 miles on it. I’ve now put $1200 in parts in the car and it’s not even drivable at this point. I text Katy about it and she asked a bunch of useless question. She then passed the issue off to Geoff and he danced around the issue for a few days. They then came to the conclusion that since I had put 1000 miles on the car and I had been “blatantly negligent” it wasn’t their problem. I now have to take the car to a dealership where I can hopefully figure out what’s wrong with the car. This place is a joke. I would not recommend and I’m looking forward to your bogus xxx reply Katy
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Great experience!
They immediately when I enquired about a car they had; made arrangements and went to test drive it. Got it! Thanks Geoff and Katie! I recommend this dealership. Check them out!
Great experience!
They immediately when I enquired about a car they had; made arrangements and went to test drive it. Got it! Thanks Geoff and Katie! I recommend this dealership. Check them out!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks Kathy! It was great meeting you!