Reviews
have to state, up front, I am a bit ashamed to write
have to state, up front, I am a bit ashamed to write this review. My wife is a prosecutor in San Diego and I am a criminal defense attorney. We see the worst that the human race has to offer on a daily basis. I was very uncomfortable purchasing a car online and sight unseen. I was very skeptical every step of the way during the purchase of our 2025 Optiq and did everything in my power to take every precaution, as we assumed the worst was going to occur and took prophylactic steps to protect ourselves and our funds. I could not have been more wrong. Cadillac of Bellevue had the exact configuration of the vehicle we were looking for. The only other Optiq that came close was in Orange County and that Cadillac dealer gave us the run around and lowballed our trade so we started our search which led us to the State of Washington, over a thousand miles away from San Diego. David, our salesman and Ali, the finance manager could not have made the transaction any smoother than they did. They both indulged my insecurities and worked with me to allay my concerns. Most importantly, the deal we negotiated from Cadillac of Bellevue--even with the transport to San Diego County--was demonstrably better than that which we were able to negotiate with our local dealer or the dealer in Orange County. I would recommend this dealership, generally, and David and Ali, specifically, without hesitation. My wife and I applaud them with both hands.
have to state, up front, I am a bit ashamed to write
have to state, up front, I am a bit ashamed to write this review. My wife is a prosecutor in San Diego and I am a criminal defense attorney. We see the worst that the human race has to offer on a daily basis. I was very uncomfortable purchasing a car online and sight unseen. I was very skeptical every step of the way during the purchase of our 2025 Optiq and did everything in my power to take every precaution, as we assumed the worst was going to occur and took prophylactic steps to protect ourselves and our funds. I could not have been more wrong. Cadillac of Bellevue had the exact configuration of the vehicle we were looking for. The only other Optiq that came close was in Orange County and that Cadillac dealer gave us the run around and lowballed our trade so we started our search which led us to the State of Washington, over a thousand miles away from San Diego. David, our salesman and Ali, the finance manager could not have made the transaction any smoother than they did. They both indulged my insecurities and worked with me to allay my concerns. Most importantly, the deal we negotiated from Cadillac of Bellevue--even with the transport to San Diego County--was demonstrably better than that which we were able to negotiate with our local dealer or the dealer in Orange County. I would recommend this dealership, generally, and David and Ali, specifically, without hesitation. My wife and I applaud them with both hands.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
A big thank you to Danny Hyatt, a young man who did a
A big thank you to Danny Hyatt, a young man who did a tremendous job selling us a XT6. He was patient and kind with each and every question and facilitated the finance and service department for extras. Delivery to our house across the state was seamless and we are extremely pleased!
A big thank you to Danny Hyatt, a young man who did a
A big thank you to Danny Hyatt, a young man who did a tremendous job selling us a XT6. He was patient and kind with each and every question and facilitated the finance and service department for extras. Delivery to our house across the state was seamless and we are extremely pleased!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great dealership to do business with.
Great dealership to do business with. No pressure and everything went smoothly from the first visit to the delivery of the car. Max the sales person did a wonderful job showing the car and explaining the features.
Great dealership to do business with.
Great dealership to do business with. No pressure and everything went smoothly from the first visit to the delivery of the car. Max the sales person did a wonderful job showing the car and explaining the features.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I was buying a car for my parent's and finally reached a
I was buying a car for my parent's and finally reached a deal and they bumped me at last minute. I wouldn't give then the time of day. Sh×× people
I was buying a car for my parent's and finally reached a
I was buying a car for my parent's and finally reached a deal and they bumped me at last minute. I wouldn't give then the time of day. Sh×× people
- Customer service —
- Buying process —
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- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Guy, Thank you for reaching out to us to let us know your experience. Would you please take the time to call and ask to speak with our GM? We have a couple of quick questions and would love just a moment of your time. Thank you so much for the opportunity to earn your business.
Very impressed with Brian N and his help with purchasing
Very impressed with Brian N and his help with purchasing a used Escalade. Had kids with us, so thought we'd stop in and browse. Went home with a vehicle and happy kids. Overall very satisfied
Very impressed with Brian N and his help with purchasing
Very impressed with Brian N and his help with purchasing a used Escalade. Had kids with us, so thought we'd stop in and browse. Went home with a vehicle and happy kids. Overall very satisfied
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I have a very pleasant experience with Brenda at Cadillac
I have a very pleasant experience with Brenda at Cadillac of Bellevue. She was courteous, honest, and helpful in my search.
I have a very pleasant experience with Brenda at Cadillac
I have a very pleasant experience with Brenda at Cadillac of Bellevue. She was courteous, honest, and helpful in my search.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Buying my 2023 Dodge TRX from Rami at Cadillac of Bellvue
Buying my 2023 Dodge TRX from Rami at Cadillac of Bellvue was a breeze! The process was quick and easy and I'm excited to enjoy my new truck today!! The entire staff was very professional. R. Brown
Buying my 2023 Dodge TRX from Rami at Cadillac of Bellvue
Buying my 2023 Dodge TRX from Rami at Cadillac of Bellvue was a breeze! The process was quick and easy and I'm excited to enjoy my new truck today!! The entire staff was very professional. R. Brown
- Customer service —
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
My wife and I shopped for our second electric car (EV)
My wife and I shopped for our second electric car (EV) for several weeks before settling on the Cadillac Lyriq. Brenda Sanchez, our sales consultant, showed us the Lyriq first, then we looked at competitor EV's with similar range, charging speed, price and other features important to us. After test driving all the competition we went back for a second look at the Lyriq. The comfortablity and features of the Cadillac rivalled any EV on the market. All that we needed was a fair offer from the dealer to buy the car, and Brenda Sanchez made that happen. We highly recommend doing business with Brenda for a no pressure and fun sales experience.
My wife and I shopped for our second electric car (EV)
My wife and I shopped for our second electric car (EV) for several weeks before settling on the Cadillac Lyriq. Brenda Sanchez, our sales consultant, showed us the Lyriq first, then we looked at competitor EV's with similar range, charging speed, price and other features important to us. After test driving all the competition we went back for a second look at the Lyriq. The comfortablity and features of the Cadillac rivalled any EV on the market. All that we needed was a fair offer from the dealer to buy the car, and Brenda Sanchez made that happen. We highly recommend doing business with Brenda for a no pressure and fun sales experience.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We bought a CT5 in 2017.
We bought a CT5 in 2017. We are extremely happy with the car. We have had any and all service done by Bellevue Cadillac. It has always been very timely and to our satisfaction. The employees have always been professional and courteous. We are very happy. We will continue to go back with confidence and a real feeling that we matter. We will go back for our next new car. Tom in Seattle
We bought a CT5 in 2017.
We bought a CT5 in 2017. We are extremely happy with the car. We have had any and all service done by Bellevue Cadillac. It has always been very timely and to our satisfaction. The employees have always been professional and courteous. We are very happy. We will continue to go back with confidence and a real feeling that we matter. We will go back for our next new car. Tom in Seattle
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Ian was fantastic and super helpful when I purchased my
Ian was fantastic and super helpful when I purchased my Kia Seltos back in February.
Ian was fantastic and super helpful when I purchased my
Ian was fantastic and super helpful when I purchased my Kia Seltos back in February.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car